Reviews
Sales
Sales went above and beyond. We were very informed of everything going on through the entire sales process. They were also quick for a sales process.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wish I'd read more reviews before I bought there,
Wish I'd read more reviews before I bought there, definitely would never recommend them to anyone, even an enemy. Certified pre owned vehicle we bought from them barely made it home and we're out over $6000 in repairs since we bought it 5 weeks ago. Matter of fact it's in the shop again today. What bothers us most is our mechanic says there's absolutely no way they didn't know about these issues and went so far as to say they believe that they cleared codes to reset the service engine light. Stay away from this place....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Experience
Vincent our salesman was awesome. He communicated well. We found the SUV on Wednesday and on Thursday we were purchasing our SUV
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic!
I just took delivery of an new Camaro SS. Joel Curto was fair, honest, and transparent the whole time from the initial buying process, providing continual updates while the car was in transit, and final delivery (which was fast and hassle free). This was one of the best car buying experiences I have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My Great experience
Great experience each time I purchase or have one of my vehicles serviced
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Extreamly satisfied with the level of service!
I would like to mention the fact that my assigned service advisor Brian handled everything from start to finish in a very friendly and professional manner. I was constantly updated from the moment my Truck went into service at our local Cox Chevrolet dealership to the moment it was ready for pick up. The courtesy driver got me back to my place of business quickly and even picked me up so that I could get my truck on the way home for the evening. Thank you, Brian, for the great service and customer experience and thank you Cox Chevrolet for upholding the standards and positive customer satisfaction that comes with being a lifelong GM customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tire replacement
Friendly associate. Replacement done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
BEST BUYING EXPERIENCE
GREAT CUSTOMER SERVICE , MR. ANTHONY HOCKETT IS A GREAT WONDERFUL PERSON , TOOK CARE OF OUR PURCHASE , EVEN THOUGH WE LIVE OUT OF STATE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They just don't listen...
What part of "I need my horn replaced" didn't they understand? I made an appointment to have my horn replaced. It's a dual horn, and one of the two went out. When I get there, they tell me they have to diagnose my vehicle... I just need my horn replaced. After a $192 diagnostic fee, guess what... my horn needs replaced! An hour and half later and $350 for a $20 horn, they want an "Excellent" rating for their survey... LOL!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
No need to go any other place!!!
Billy was awesome!!!! Not pushy at all and very patient!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
