Reviews
Write a reviewGreat Service
Doug was very attentive and provided exceptional service. He was great at following up and was very knowledgeable about the car options available. He was very patient with our questions and answered them in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HI Chelsea! Thank you so much for taking the time to leave us a 5 star review. We will be sure to let Doug know of your kind words and enjoy that new car.
Marshall Zimny is the best
I've been buying cars for over 50 years and Marshall is one of the two best ever. (the other was also a Cadillac dealer in Tampa) I bought a used CTS-V for my wife and Marshall was awesome. It took less than 2 hours for preview, drive, and paperwork...and some personal experience sharing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Steve and Cay! Thank you so much for taking the time to leave us such an awesome 5 star review. We will be sure share your kind words with Marshall and we are thrilled you had such an incredible experience. We hope your wife is loving her CTS-V and we look forward to working with you again!
Great experience
The salesman Alex was great! No pressure to buy from him, he explained everything in detail and for the first time made an auto transaction pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alan! Thank you so much for taking the time to leave us a positive review. The feedback is greatly appreciated. We will be sure to share your kind words with Alex and look forward to working with you again!
Honest service
Our service technician rod Kipton is helpful and honest gets the work done and is patient when you explain your problem
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words and 5 star review! We value and appreciate all customer feedback.
Great Service from Service agent Mark.
Mark was a great service agent. Very courteous and efficient. First class treatment. The waiting area was clean and spacious as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Peter! Thank you so much for taking the time to leave us a 5 star review. We are so pleased to see that you received first class service as we pride ourselves on such. We appreciate the feedback and look forward to working with you again!
Great salesman
Salesman very professional, i felt the priving and transaction was handled well. My first time nuying a Cadillac so both me and my wife were pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for you taking the time to leave a 5 star review, Stephen! We are thrilled we were able to meet your expectations and enjoy every minute of that new car.
Great service! Very professional!
Jared and Tim were outstanding. From the moment we entered the showroom, we were greeted and accommodated based on what we were looking for in a vehicle. Everything we requested on our vehicle was completed in a timely manner. I LOVE my Cadillac SRX!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Susan! Thank you so much for your kind words. We will be sure to share them with Jared and Tim. We are so pleased they were able to make the process such a pleasant one. We are thrilled to see you love your SRX and we look forward to working with you again!
Lavs23
Marshall and the staff here wee a pleasure to work with. They made the process enjoyable. I would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to leave us a 5 star review. We will be sure to let Marshall know and we are very grateful for your recommendations!
great service--very pro
professional, on time and did the work I wanted it is a pleasure to deal with people who know how to deal with people
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Louis! We truly appreciate customer feedback.
Genuine Great Service
Our service advisor Julie Perkins always makes us feel appreciated, and acts firmly, quickly and sincerely to address any concerns or questions. Although it starts with her, the whole atmosphere at the dealership is one of real service ... above the fold service ....that feels genuine and not put upon. A distinct difference from others. Makes one comfortable and not apprehensive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sally! We are so pleased you had such an exceptional experience while at our dealership and we will be sure to share your kind words with Julie. We are glad we are able to assist and look forward to working with you again!