Reviews
Advantage Chevy is clean, organized and modern. The selection is a cornucopia of automobiles. The sales staff is friendly, comforting and there's no pressure tactics. I will gladly buy another vehicle from Advantage Chevy, they're courteous, respectful and genuine.
Advantage Chevy is clean, organized and modern. The selection is a cornucopia of automobiles. The sales staff is friendly, comforting and there's no pressure tactics. I will gladly buy another vehicle from Advantage Chevy, they're courteous, respectful and genuine.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience at Advantage Chevrolet of Hodgkins. It's great to know you appreciated our clean and organized environment, as well as the selection of vehicles and our friendly sales staff. We look forward to assisting you again in the future! Please feel free to share your experience with others. Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Shawn Bell is an amazing salesperson, Highly recommend. Believe you will be walking out with a car your not leaving empty handed lol.
Shawn Bell is an amazing salesperson, Highly recommend. Believe you will be walking out with a car your not leaving empty handed lol.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Kennedy! I’m thrilled to hear that Shawn provided you with such a positive experience at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to us! We hope to see you again soon—enjoy your new car! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Not the best experience. I had an appointment at 3pm for oil change, routine maintenance. The wait center was empty. At 5 pm I checked status on my vehicle and it was still inspecting. I texted to see what was happening. 15 minutes later my car was ready? The quote I was given was $100 less than the actual bill. I was told that it was because of tax and disposal. That should be included in the quote. I left my appointment at 545. I think that is a very long time for oil change and routine maintenance without explanation. There should be a wait time expectation up front. Routine maintenance is turning into a half day experience.
Not the best experience. I had an appointment at 3pm for oil change, routine maintenance. The wait center was empty. At 5 pm I checked status on my vehicle and it was still inspecting. I texted to see what was happening. 15 minutes later my car was ready? The quote I was given was $100 less than the actual bill. I was told that it was because of tax and disposal. That should be included in the quote. I left my appointment at 545. I think that is a very long time for oil change and routine maintenance without explanation. There should be a wait time expectation up front. Routine maintenance is turning into a half day experience.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Anne. I appreciate your feedback regarding your recent appointment for an oil change and routine maintenance at Advantage Chevrolet of Hodgkins. I understand that the wait time and unexpected charges were frustrating. We strive to provide clear communication about our services, including any potential costs. Your comments will help us improve our processes and better manage customer expectations in the future. If you have further concerns or would like to discuss your experience in more detail, please feel free to reach out to me directly. Thank you for your understanding, and we hope to serve you better next time. Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
That video helped me with the two things are the next thing to do. At least I know what to do next.
That video helped me with the two things are the next thing to do. At least I know what to do next.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I appreciate your feedback. I'm happy to hear that you found the video useful. Please contact us at Advantage Chevrolet of Hodgkins if you need help or if you have any further questions. We can assist you! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
My service rep was very knowledgeable. The work on my car was completed correctly and accurately
My service rep was very knowledgeable. The work on my car was completed correctly and accurately
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great feedback! I’m thrilled to hear that your service experience at Advantage Chevrolet of Hodgkins was positive and that we provided knowledgeable assistance. I appreciate you taking the time to share your thoughts, and we look forward to seeing you again for your next service! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
I took my car to the dealership because the check engine light came on, and I was also getting a notification that a software update was required, which I’m unable to complete myself. When I dropped off my car, I specifically mentioned the software update. This is actually the second time I’ve requested it. A couple of months ago, when I brought my car in for an oil change, I mentioned the exact same issue. Both times, I was told the update had been completed. However, as soon as I turned my car off and back on, the same update notification appeared again. The paperwork I received mentions a radio update, but I’m not sure if that’s the same update I’ve been requesting. What made the experience even more frustrating was when I called Carolina to explain that the update notification was still showing and that my app indicates the last software update was completed in July. Her response was not very polite or helpful. She insisted that the update had been completed, and when I explained that the notification was still appearing, she simply said, “Well, bring it back.” There was no empathy or understanding whatsoever. I work full-time, and having to leave my car at the dealership is a major inconvenience for me, especially when I’ve already brought it in twice for the same issue. I understand that sometimes technical issues happen, but I expect better communication, customer service, and a genuine effort to resolve the problem rather than simply telling me to bring my car back again.
I took my car to the dealership because the check engine light came on, and I was also getting a notification that a software update was required, which I’m unable to complete myself. When I dropped off my car, I specifically mentioned the software update. This is actually the second time I’ve requested it. A couple of months ago, when I brought my car in for an oil change, I mentioned the exact same issue. Both times, I was told the update had been completed. However, as soon as I turned my car off and back on, the same update notification appeared again. The paperwork I received mentions a radio update, but I’m not sure if that’s the same update I’ve been requesting. What made the experience even more frustrating was when I called Carolina to explain that the update notification was still showing and that my app indicates the last software update was completed in July. Her response was not very polite or helpful. She insisted that the update had been completed, and when I explained that the notification was still appearing, she simply said, “Well, bring it back.” There was no empathy or understanding whatsoever. I work full-time, and having to leave my car at the dealership is a major inconvenience for me, especially when I’ve already brought it in twice for the same issue. I understand that sometimes technical issues happen, but I expect better communication, customer service, and a genuine effort to resolve the problem rather than simply telling me to bring my car back again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Patty. I understand your frustration regarding the repeated software update notifications and the communication issues you encountered during your visits to Advantage Chevrolet of Hodgkins. Your feedback is invaluable, as it helps us improve our services. I encourage you to reach out to me directly so I can discuss your concerns more thoroughly. I appreciate your patience, and we look forward to ensuring your vehicle receives the attention it requires. Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Organized, clean, customer service oriented, great waiting area, very helpful, many reminders and texts. Thanks
Organized, clean, customer service oriented, great waiting area, very helpful, many reminders and texts. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Sally! I’m so glad to hear that you found Advantage Chevrolet of Hodgkins organized and customer service-oriented. It's great to know that our waiting area and communication made your visit enjoyable. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
I recently traded in a vehicle and purchased a used SUV from Advantage Chevy. I had a wonderful and fast experience. All staff was professional and super helpful! A great dealership!
I recently traded in a vehicle and purchased a used SUV from Advantage Chevy. I had a wonderful and fast experience. All staff was professional and super helpful! A great dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Priscilla! I’m thrilled to hear that you had a wonderful and fast experience trading in your vehicle and purchasing a used SUV at Advantage Chevrolet of Hodgkins. We strive to provide professional and helpful service, and it's great to know that we met your expectations. I appreciate your feedback, and we hope to see you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
He was extremely helpful and made the experience seamless.i would definitely refer him to friends and family and do future business with him.
He was extremely helpful and made the experience seamless.i would definitely refer him to friends and family and do future business with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! I’m thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was seamless and that you found our assistance helpful. I appreciate your willingness to refer us to friends and family, and we look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Carolina is very professional and even text with updates on my car and came and got me, when my car was finished as I waited there at the dealership.
Carolina is very professional and even text with updates on my car and came and got me, when my car was finished as I waited there at the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Marise! I’m thrilled to hear that Carolina provided you with excellent service and kept you updated on your vehicle. At Advantage Chevrolet of Hodgkins, we strive to ensure our customers have a positive experience. I appreciate your feedback, and we look forward to seeing you again! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394