Reviews
Rudy was helpful and respectful. Different from my experience the first time I used this service center
Rudy was helpful and respectful. Different from my experience the first time I used this service center
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Denise V she’s a great person, helpful with choosing your vehicle, she’s also patient and treats costumers with respect.
Denise V she’s a great person, helpful with choosing your vehicle, she’s also patient and treats costumers with respect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Rafael, thank you for your wonderful review! I’m pleased to hear that you found Denise so helpful and respectful during your vehicle selection process. Our team strives to provide excellent service to all our customers. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Carolina was very nice and helpful. She answered my questions and the whole process was done in a timely manner.
Carolina was very nice and helpful. She answered my questions and the whole process was done in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Gloria! I’m thrilled to hear that Carolina provided you with excellent service and that your experience at Advantage Chevrolet of Hodgkins was timely and helpful. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Huge, Thanks to Ty and Dennis at Advantage Chevy Hodgkin's for such an easy trade process. Your hospitality and kindness was amazing. I will be returning. Awesome guys!!!
Huge, Thanks to Ty and Dennis at Advantage Chevy Hodgkin's for such an easy trade process. Your hospitality and kindness was amazing. I will be returning. Awesome guys!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m glad to hear that you had an easy trade-in process with Ty and Dennis at Advantage Chevrolet of Hodgkins. Your kind words about our hospitality and service mean a lot to us. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Shawn was very helpful , Shawn made my process extremely easy and fast. He really rocksss!
Shawn was very helpful , Shawn made my process extremely easy and fast. He really rocksss!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review, Rashenda! I'm pleased to hear that Shawn made your experience at Advantage Chevrolet of Hodgkins easy and fast. I appreciate your kind words, and we look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
I have been very pleased with my experiences with this location. The staff is nice and helpful.
I have been very pleased with my experiences with this location. The staff is nice and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Martha! I’m thrilled to hear that you’ve had positive experiences at Advantage Chevrolet of Hodgkins. The staff is dedicated to providing excellent service, and I appreciate your feedback. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Advantage Chevrolet really does live up to their name: they really do take ADVANTAGE of you.I purchased a new Trailblazer LT from this Hodgkins location. I explicitly told my salesman, Alberto Medina, about the online "Advantage Price" of $24,695, showed him the ad, and he told me, "I got you." Instead, the finance manager, Dennis Reilly, covertly slipped in $10,701.31 in unauthorized warranties, phantom accessory fees, and unadvertised base-price markups that completely contradicted the advertised price.When I caught the fraud the next morning, sales manager Mike Armstrong only agreed to fix the problem and honor the price after I presented undeniable, written proof of their deceptive practices.The mess was completely cleaned up, but a couple of days later, General Sales Manager Glenn Smith decided to insert himself into the situation. After I posted an honest review exposing them, Glenn panicked. He repeatedly called me and left a recorded voicemail threatening that the owner would "cancel the whole deal" and hold my upgraded floor mats hostage unless I removed the review. He explicitly tried to throw the dealership owner under the bus, claiming the owner was the one demanding the cancellation. He also tried to coerce me into signing a legal liability "release" waiver just to get the mats I already paid for.I initiated a formal investigation through GM Corporate. Glenn flat-out lied to the corporate investigator until she confronted him with the explicit transcripts of his own recorded voicemails, forcing him to backpedal.I have since paid this vehicle off in full so they have zero leverage. I stripped their trash advertising frames off my car, and a formal consumer fraud case is currently open against this dealership with the Illinois Attorney General’s Consumer Fraud Bureau. GM has also issued a no-contact order against them.Stay far away from Alberto, Dennis, and Glenn. They operate on pure bait-and-switch tactics.
Advantage Chevrolet really does live up to their name: they really do take ADVANTAGE of you.I purchased a new Trailblazer LT from this Hodgkins location. I explicitly told my salesman, Alberto Medina, about the online "Advantage Price" of $24,695, showed him the ad, and he told me, "I got you." Instead, the finance manager, Dennis Reilly, covertly slipped in $10,701.31 in unauthorized warranties, phantom accessory fees, and unadvertised base-price markups that completely contradicted the advertised price.When I caught the fraud the next morning, sales manager Mike Armstrong only agreed to fix the problem and honor the price after I presented undeniable, written proof of their deceptive practices.The mess was completely cleaned up, but a couple of days later, General Sales Manager Glenn Smith decided to insert himself into the situation. After I posted an honest review exposing them, Glenn panicked. He repeatedly called me and left a recorded voicemail threatening that the owner would "cancel the whole deal" and hold my upgraded floor mats hostage unless I removed the review. He explicitly tried to throw the dealership owner under the bus, claiming the owner was the one demanding the cancellation. He also tried to coerce me into signing a legal liability "release" waiver just to get the mats I already paid for.I initiated a formal investigation through GM Corporate. Glenn flat-out lied to the corporate investigator until she confronted him with the explicit transcripts of his own recorded voicemails, forcing him to backpedal.I have since paid this vehicle off in full so they have zero leverage. I stripped their trash advertising frames off my car, and a formal consumer fraud case is currently open against this dealership with the Illinois Attorney General’s Consumer Fraud Bureau. GM has also issued a no-contact order against them.Stay far away from Alberto, Dennis, and Glenn. They operate on pure bait-and-switch tactics.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
We acknowledge your review and are currently looking into the events you’ve detailed.
I am 18 years and bought my first car - a used car without a warranty, so it had a 10 day return policy. 20 days after purchase my fuel pump went out, as well as something in the front end. Cost was $1,600. Michael Armstrong had the dealer reimburse me for the cost of repairs!! Thank you, Michael.
I am 18 years and bought my first car - a used car without a warranty, so it had a 10 day return policy. 20 days after purchase my fuel pump went out, as well as something in the front end. Cost was $1,600. Michael Armstrong had the dealer reimburse me for the cost of repairs!! Thank you, Michael.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Andrew! I’m thrilled to hear about your experience at Advantage Chevrolet of Hodgkins and that Michael was able to assist you with your concerns regarding your used car. It's great to know we could help with the repair costs. We appreciate your trust in us for your first car purchase and look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Was very flexible to my requirements. No hassle no fuss transaction. Located fairly close to me
Was very flexible to my requirements. No hassle no fuss transaction. Located fairly close to me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Mike! I’m glad to hear that you found Advantage Chevrolet of Hodgkins flexible and that your transaction was hassle-free. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
When i walked into the dealership. I was a little skeptical because nobody greeted me. Dashawn was the first to treat me and find the car I was looking for. Dashawn made the experience excellent from start to finish. The he was friendly, knowledgeable, and never pushy. They answered all my questions, explained my options, and helped me find the perfect car for my needs and budget. Definitely GREAT customer service. The process was smooth, transparent, and far easier than expected. I drove away feeling confident and very satisfied. 100/10 experience. Y’all go see Dashawn !
When i walked into the dealership. I was a little skeptical because nobody greeted me. Dashawn was the first to treat me and find the car I was looking for. Dashawn made the experience excellent from start to finish. The he was friendly, knowledgeable, and never pushy. They answered all my questions, explained my options, and helped me find the perfect car for my needs and budget. Definitely GREAT customer service. The process was smooth, transparent, and far easier than expected. I drove away feeling confident and very satisfied. 100/10 experience. Y’all go see Dashawn !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Tikiara! I’m glad about your experience at Advantage Chevrolet of Hodgkins. Dashawn is indeed a valuable member of the team, and it’s great to know he provided you with excellent service in helping you find the perfect car. We appreciate your recommendation and look forward to seeing you again. Safe driving! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394