Reviews
Great overall experience No long wait time everyone was courteous . Only problem Is they need to supply soda in the waiting area.
Great overall experience No long wait time everyone was courteous . Only problem Is they need to supply soda in the waiting area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Carolina was very polite and helpful. It was a busy Friday before a holiday and my service reflected that. My issue was not successfully resolved and this was my second attempt with the dealership to resolve the issue. I plan to have my car evaluated elsewhere. I do not feel as if my service needs were met. My issue still persists. I paid to have the car inspected and explained the issue only to be told that a gas cap would resolve it and it did not.
Carolina was very polite and helpful. It was a busy Friday before a holiday and my service reflected that. My issue was not successfully resolved and this was my second attempt with the dealership to resolve the issue. I plan to have my car evaluated elsewhere. I do not feel as if my service needs were met. My issue still persists. I paid to have the car inspected and explained the issue only to be told that a gas cap would resolve it and it did not.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I went in for an oil change, and a recall part was told to be an hour sat for more than four hours
I went in for an oil change, and a recall part was told to be an hour sat for more than four hours
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. I understand your concerns regarding your oil change visit and recall repair, including the difference between the estimated completion time and the time your service required. At Advantage Chevrolet of Hodgkins, we aim to provide efficient service and accurate updates so customers can better plan their time during appointments. Please reach out to me directly so I can review your visit further and better understand what occurred. I value your feedback, and we hope to serve you better in the future. Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
I'm not satisfied with the service after the service in next 24 hour my car has engine light on and this happened me twice not happy
I'm not satisfied with the service after the service in next 24 hour my car has engine light on and this happened me twice not happy
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand your concerns regarding the engine light coming on shortly after service at Advantage Chevrolet of Hodgkins. Your feedback is valuable, and I encourage you to reach out to me directly so we can discuss this issue and ensure your satisfaction. I look forward to the opportunity to assist you further. Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Rudy was helpful and respectful. Different from my experience the first time I used this service center
Rudy was helpful and respectful. Different from my experience the first time I used this service center
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I’m glad to hear that Rudy provided you with helpful and respectful service during your recent visit to Advantage Chevrolet of Hodgkins. I appreciate you giving us another chance, and we hope to continue improving your experience. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Denise V she’s a great person, helpful with choosing your vehicle, she’s also patient and treats costumers with respect.
Denise V she’s a great person, helpful with choosing your vehicle, she’s also patient and treats costumers with respect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Rafael, thank you for your wonderful review! I’m pleased to hear that you found Denise so helpful and respectful during your vehicle selection process. Our team strives to provide excellent service to all our customers. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Carolina was very nice and helpful. She answered my questions and the whole process was done in a timely manner.
Carolina was very nice and helpful. She answered my questions and the whole process was done in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Gloria! I’m thrilled to hear that Carolina provided you with excellent service and that your experience at Advantage Chevrolet of Hodgkins was timely and helpful. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Huge, Thanks to Ty and Dennis at Advantage Chevy Hodgkin's for such an easy trade process. Your hospitality and kindness was amazing. I will be returning. Awesome guys!!!
Huge, Thanks to Ty and Dennis at Advantage Chevy Hodgkin's for such an easy trade process. Your hospitality and kindness was amazing. I will be returning. Awesome guys!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m glad to hear that you had an easy trade-in process with Ty and Dennis at Advantage Chevrolet of Hodgkins. Your kind words about our hospitality and service mean a lot to us. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
Shawn was very helpful , Shawn made my process extremely easy and fast. He really rocksss!
Shawn was very helpful , Shawn made my process extremely easy and fast. He really rocksss!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review, Rashenda! I'm pleased to hear that Shawn made your experience at Advantage Chevrolet of Hodgkins easy and fast. I appreciate your kind words, and we look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394
I have been very pleased with my experiences with this location. The staff is nice and helpful.
I have been very pleased with my experiences with this location. The staff is nice and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Martha! I’m thrilled to hear that you’ve had positive experiences at Advantage Chevrolet of Hodgkins. The staff is dedicated to providing excellent service, and I appreciate your feedback. We look forward to seeing you again soon! Sincerely, Glen Smith General Sales Manager [email protected] (708) 215 -2394