Reviews
Always a pleasure.
Always a pleasure. I need appointments early evening and they always accommodate my needs for it.
Always a pleasure.
Always a pleasure. I need appointments early evening and they always accommodate my needs for it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that we can accommodate your early evening appointment needs at Advantage Chevrolet of Hodgkins. It's always a pleasure to serve you, and we look forward to your next visit! Sincerely, Felipe Alfaro | [email protected] | (708) 215-2539
Hi , Thanks for stoping by this Review .
Hi , Thanks for stoping by this Review . This is the third time I have gone to Dennis , Personal Guy , Honest , credible , Trustworthy.. He knows his stuff and knows how to do the best for his Customers, always been a pleasure buying a car with him ! Thank you Dennis for going the extra Mille , Remember customers you give respect , and it comes back too ! Thanks again Dennis !!!
Hi , Thanks for stoping by this Review .
Hi , Thanks for stoping by this Review . This is the third time I have gone to Dennis , Personal Guy , Honest , credible , Trustworthy.. He knows his stuff and knows how to do the best for his Customers, always been a pleasure buying a car with him ! Thank you Dennis for going the extra Mille , Remember customers you give respect , and it comes back too ! Thanks again Dennis !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I appreciate your loyalty and am thrilled to hear about your positive experiences with Dennis at Advantage Chevrolet of Hodgkins. It’s great to know that his honesty and dedication to customers have made your car buying process enjoyable. We look forward to serving you again in the future! Sincerely, Robert Alanis General Sales Manager [email protected] 708-215-2403
Dennis was amazing helpful with everything checked up on
Dennis was amazing helpful with everything checked up on us after purchase during purchase was helpful with everything
Dennis was amazing helpful with everything checked up on
Dennis was amazing helpful with everything checked up on us after purchase during purchase was helpful with everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Jesse! I'm thrilled to hear that Dennis provided you with excellent assistance during your purchase at Advantage Chevrolet of Hodgkins. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Robert Alanis General Sales Manager [email protected] 708-215-2403
Extremely disappointing experience – vehicle in service
Extremely disappointing experience – vehicle in service more than I’ve had it I normally don’t write reviews, but after my experience with Advantage Chevrolet, I feel obligated to warn other buyers to do their research before purchasing a vehicle here. Just because a dealership has the Chevrolet name on the building does not automatically mean the dealership operates with the level of professionalism or accountability you might expect from a GM brand location. Within 36 days of purchasing my truck, the vehicle had already spent over 30 days back at the dealership for repairs. During that short time, there were three separate repair attempts for the same issues. Each time, I was told the vehicle was repaired and ready for pickup. However, when I arrived to pick up my truck, the situation was incredibly frustrating because the vehicle was dead or still not properly fixed. Imagine being told your vehicle is ready, arranging your schedule to pick it up, and then finding out the issue is still unresolved. After three repair attempts and over a month of the vehicle sitting at the dealership, the experience became extremely discouraging. Another concern is the CarBravo warranty that is heavily pushed during the sales process. It is presented as a Chevrolet-backed warranty covering both GM and non-GM vehicles. Based on my experience so far, I would strongly advise buyers to carefully evaluate whether this warranty actually provides the support they expect. The biggest issue I encountered throughout this process was communication and accountability. Trying to reach someone in management or customer support is extremely difficult. Calls frequently get transferred, messages go to voicemail, and follow-ups often never happen. Instead of having someone take ownership of the situation after multiple failed repair attempts, it felt like being passed from person to person without real resolution. When a vehicle you just purchased spends more time at the dealership than in your driveway during the first month, that should trigger immediate attention from management. Unfortunately, that level of customer care was not my experience here. Buying a vehicle should be an exciting and positive experience. Instead, this turned into a situation where my truck spent over 30 days in the service department within the first 36 days of ownership. I strongly encourage anyone considering buying from Advantage Chevrolet to do their homework, ask detailed questions about warranties and service support, and consider multiple dealerships before making a decision. Based on my experience, I cannot recommend this dealership.
Extremely disappointing experience – vehicle in service
Extremely disappointing experience – vehicle in service more than I’ve had it I normally don’t write reviews, but after my experience with Advantage Chevrolet, I feel obligated to warn other buyers to do their research before purchasing a vehicle here. Just because a dealership has the Chevrolet name on the building does not automatically mean the dealership operates with the level of professionalism or accountability you might expect from a GM brand location. Within 36 days of purchasing my truck, the vehicle had already spent over 30 days back at the dealership for repairs. During that short time, there were three separate repair attempts for the same issues. Each time, I was told the vehicle was repaired and ready for pickup. However, when I arrived to pick up my truck, the situation was incredibly frustrating because the vehicle was dead or still not properly fixed. Imagine being told your vehicle is ready, arranging your schedule to pick it up, and then finding out the issue is still unresolved. After three repair attempts and over a month of the vehicle sitting at the dealership, the experience became extremely discouraging. Another concern is the CarBravo warranty that is heavily pushed during the sales process. It is presented as a Chevrolet-backed warranty covering both GM and non-GM vehicles. Based on my experience so far, I would strongly advise buyers to carefully evaluate whether this warranty actually provides the support they expect. The biggest issue I encountered throughout this process was communication and accountability. Trying to reach someone in management or customer support is extremely difficult. Calls frequently get transferred, messages go to voicemail, and follow-ups often never happen. Instead of having someone take ownership of the situation after multiple failed repair attempts, it felt like being passed from person to person without real resolution. When a vehicle you just purchased spends more time at the dealership than in your driveway during the first month, that should trigger immediate attention from management. Unfortunately, that level of customer care was not my experience here. Buying a vehicle should be an exciting and positive experience. Instead, this turned into a situation where my truck spent over 30 days in the service department within the first 36 days of ownership. I strongly encourage anyone considering buying from Advantage Chevrolet to do their homework, ask detailed questions about warranties and service support, and consider multiple dealerships before making a decision. Based on my experience, I cannot recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand how frustrating it must be for you to have your truck in service for such an extended period and to face communication challenges during this process. Your feedback is valuable, as it helps us identify areas where we can improve our service at Advantage Chevrolet of Hodgkins. We strive for professionalism and accountability, and it seems we fell short in your case. I encourage you to reach out to me directly so we can discuss your concerns more effectively. I appreciate your insights regarding the CarBravo warranty and communication as well. Thank you again for your feedback, and we hope to have the opportunity to restore your faith in us. Sincerely, Robert Alanis General Sales Manager [email protected] 708-215-2403
Robert, Thank you for responding. I want to clarify that the issue involves the CarBravo warranty that was sold to me for $2,900 and represented as putting the manufacturer's warranty under my name, which it does not. Additionally, within just 36 days of ownership, the truck has spent nearly a month sitting at your dealership due to misdiagnoses and delays after I was told it would be taken to a Ram dealer. Each time I picked it up, the battery had been drained, causing further delays. At this point, I am simply requesting a full refund of the $2,900 CarBravo warranty. I am happy to resolve this directly with you and will follow up via email as well.
Really helpful, told me everything I needed to know about
Really helpful, told me everything I needed to know about the truck and gave me financial advice
Really helpful, told me everything I needed to know about
Really helpful, told me everything I needed to know about the truck and gave me financial advice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Abel! I'm thrilled to hear that you found our team at Advantage Chevrolet of Hodgkins helpful and informative regarding your truck purchase and financial advice. I appreciate your feedback, and we hope to assist you again in the future! Safe driving! Sincerely, Robert Alanis General Sales Manager [email protected] 708-215-2403
Den the man saved me some money and I’m happy about that.
Den the man saved me some money and I’m happy about that. Very easy to talk to.
Den the man saved me some money and I’m happy about that.
Den the man saved me some money and I’m happy about that. Very easy to talk to.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Mikayla! I'm excited to hear that Den was able to assist you and help you save money. At Advantage Chevrolet of Hodgkins, we strive to provide easy and enjoyable experiences for our customers. We look forward to seeing you again soon! Sincerely, Robert Alanis General Sales Manager [email protected] 708-215-2403
The best deal ships I ever been to .
The best deal ships I ever been to ...Shawn Bell is the best he make sure you leave out with a car
The best deal ships I ever been to .
The best deal ships I ever been to ...Shawn Bell is the best he make sure you leave out with a car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Ann! I'm delighted to hear that you had such a positive experience at Advantage Chevrolet of Hodgkins and that Shawn was able to assist you in finding the perfect car. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, Felipe Alfaro | [email protected] | (708) 215-2539
I drove 4 hours to look at a car here, but didn't expect
I drove 4 hours to look at a car here, but didn't expect the wonderful and warm welcome that my wife and I got when we arrived. These people know their stuff , and treat you very well in every aspect of the car buying process. Andrew our salesman was all about getting us what we needed, and Dennis the Finance guy made the process very simple and enjoyable. I would definitely return to buy another car if the need arises. I don't expect to have to buy another car in the near future, because I got a quality vehicle at a fair price. I definitely recommend this dealership. I felt very secure in doing business with them.
I drove 4 hours to look at a car here, but didn't expect
I drove 4 hours to look at a car here, but didn't expect the wonderful and warm welcome that my wife and I got when we arrived. These people know their stuff , and treat you very well in every aspect of the car buying process. Andrew our salesman was all about getting us what we needed, and Dennis the Finance guy made the process very simple and enjoyable. I would definitely return to buy another car if the need arises. I don't expect to have to buy another car in the near future, because I got a quality vehicle at a fair price. I definitely recommend this dealership. I felt very secure in doing business with them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Keith! I am pleased to hear that you and your wife felt warmly welcomed at Advantage Chevrolet of Hodgkins. It's great to know that Andrew and Dennis made your car-buying experience enjoyable and straightforward. I appreciate your recommendation, and we hope to see you again in the future, even if it's just to say hello. Enjoy your new vehicle! Sincerely, Robert Alanis General Sales Manager [email protected] 708-215-2403
Great dealership!
Great dealership! Our seller was very helpful and he really went out of his way to get us a good deal. Dennis from finance was also extremely helpful and very friendly. I am glad I made business with them!
Great dealership!
Great dealership! Our seller was very helpful and he really went out of his way to get us a good deal. Dennis from finance was also extremely helpful and very friendly. I am glad I made business with them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Emmanuel! I am thrilled to hear that you had such a positive experience with our team at Advantage Chevrolet of Hodgkins. It's great to know that our seller and Dennis from finance were able to assist you and make your visit enjoyable. Your business is appreciated, and we look forward to seeing you again! Sincerely, Robert Alanis General Sales Manager [email protected] 708-215-2403
Every time I get my car serviced they wash the car.
Every time I get my car serviced they wash the car. This past visit the car was not washed with no explanation.
Every time I get my car serviced they wash the car.
Every time I get my car serviced they wash the car. This past visit the car was not washed with no explanation.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. I appreciate your feedback regarding the car wash during your service at Advantage Chevrolet of Hodgkins. It's our goal to provide consistent service, and I understand your concerns about this recent visit. If you'd like to discuss this further or have any additional feedback, please feel free to reach out to me directly. We look forward to serving you better in the future. Sincerely, Felipe Alfaro | [email protected] | (708) 215-2539