Reviews
I’ve purchased two new vehicles from this dealership.
I’ve purchased two new vehicles from this dealership. The management and sales associate were professional, courteous, and patient. They worked with me in ways that no other dealer has ever done prior, and had the perfect vehicles. I will highly recommend them to my colleagues and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The finance and sales team were very personable and
The finance and sales team were very personable and worked hard to fulfill my needs.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Every one was very friendly and very helpful.
Every one was very friendly and very helpful. The best car buying experiences I’ve had
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate you leaving us this excellent 5-star review. Congratulations on your new vehicle. We are elated to know that our Sales Team was friendly and could provide you with the best car-buying experience that you have had. If there is any further auto-related assistance that you require, please feel free to reach out to us here at Serra Toyota Birmingham.
Quick service.
Quick service. The workers were very professional and courteous. I would recommend the service. Loved the people!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for this wonderful five-star review! We are thrilled our Service Team of professionals was courteous and provided fast and efficient services. Thank you for the recommendation and please reach out to Serra Toyota Birmingham if we can be of any further assistance.
Thanks for all of your help.
Thanks for all of your help. Thanks Morgan Smith for your professionalism. We love our RAV4.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Billy, we truly appreciate your kind review of Serra Toyota Birmingham. It is wonderful to know that our Sales Team was professional and helpful throughout your vehicle-buying experience and we congratulate you on your new Toyota RAV4.
Rav4!
A great experience! Thanks for all of your help, Morgan Smith. Our 7th purchase. We were treated with respect. Thanks again , Morgan, Wayne and Amanda
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are grateful for you taking the time to leave this positive review, Wayne. It makes us proud to know that you had a great experience with our helpful Sales Department during your 7th purchase from Serra Toyota Birmingham. Please let us know if you have any further questions and thank you again for choosing us. Enjoy.
Great place
Great montel Kim was a great sales man who did everything to help me would recommend everyone to go see him he will help you out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are grateful for you leaving us a five-star review and for recommending our services, Elijah. It is pleasing to learn that our Sales Team did everything they could do to help you. Should you need anything, please don't hesitate to reach out to us at Serra Toyota Birmingham.
New Tacoma
This is the 6th or 7th vehicle I’ve bought from Morgan & he always goes above & beyond for his customers. Morgan does his absolute best to make the car buying experience a pleasure
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your loyalty and the fantastic 5-star review, Butch! We're thrilled to see that you've bought multiple vehicles from us, and it's great to know that our Sales Advisor consistently goes above and beyond for customers like you. We appreciate your kind words and look forward to serving you in the future! Thank you for your continued support and business with us at Serra Toyota Birmingham over the years.
Alexis P.
Alexis P. Was awesome and great to work with. 5 stars for Alexis. Very costumer oriented. Ask for her if going to Serra Toyota. The used car side of Serra Toyota was good as well. They gave a good deal on my trade in. Once we got passed the typical dealer back and forth we were able to come to a deal I was happy with. I would use Serra Toyota again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Morgan Smith is the person to see at Serra Toyota for
Morgan Smith is the person to see at Serra Toyota for your next vehicle purchase! He is friendly, upfront and honest and will get you in and out in no time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car