Reviews
birmingham lexus deaker
jim is a great sales guy who knows his stuff and will call u back. found what i was looking for. little disappointed on the serice side since my "rep" didn't follow up for over a week......great service once i was there
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eddie King, we are very happy to have provided you with such a positive experience!
Satisfied Customer
Just received my new 2018 Lexus RX450h from Lexus of Birmingham. I have worked with my sales representative, Clifton Payne for over 20 years. He and the dealership have always treated me like a "queen". Any time I have a question or concern, I pick up the phone and call my trusted Clif, and the question will be answered and the concern addressed. I would recommend, Lexus of Birmingham to my closest family and friends without hesitation. They're great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glenda Parker, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Lexus of Alabama
Best buying experience ever. Loved our salesman ,Andrew Siminetti. Made me feel so comfortable and at ease in all aspects of the experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony Bellanca, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham!
New car
Great! Good! Satisfied! OK! Terrific! Nice place, nice folks, nice car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frank Hopson, it's experiences like yours that really keep us motivated!
Lexus of BHM
Christina R is an awesome rep. She explains well and she is prompt.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us!
Fantastic service
They where very thorough in answering all my questions and got me in and out swiftly. It?s always been a pleasure to go instead of a chore.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael Chandler, we are so happy to read such a great review about Lexus of Birmingham!
Survey
Wonderful Experience. Very professional staff and management.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lorene, thank you for the 5-star review! We are so glad that you enjoyed your visit and we hope you have a wonderful day!
Lexus RX350
Very friendly Service Manager (Charlotte Haynes). Service was completed well within the time projected. Complementary car wash is a plus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, thank you so much for the 5-star review and for choosing us for your vehicle? needs! We are so glad that Charlotte provided you with friendly service and we look forward to doing business with you again soon! Have a great day!
James M. Wells
Craig Curlette was my Sales Consultant and was great! He was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, thank you for the 5 Star review! We are so glad that you enjoyed your visit and we hope you have a wonderful day!
New car purchase
Practically painless. Michael Ridgeway was a pleasure to work with. No pressure, very congenial, patient, and knows his product.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review, Vicki, and for your kind words about Michael! We are so glad that you enjoyed your visit and we hope you have a wonderful day!