Reviews
Brian Moore was very helpful and worked hard to make the purchase process as easy as possible. I appreciate his good attitude.
Brian Moore was very helpful and worked hard to make the purchase process as easy as possible. I appreciate his good attitude.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Would like to thank Abe Rancher for being so helpful to me buying a new a new Honda crv. He and everyone there were so nice..
Would like to thank Abe Rancher for being so helpful to me buying a new a new Honda crv. He and everyone there were so nice..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Came in due to battery and electrical concerns due to start hesitation. Just happened that a fuel pump recall needed doing and an oil change and checkup so we did those too. But the Reason we came in was the battery and start concern. Service good, kind people, all around good experience. At checkout when I asked about the battery they said it was slightly low on charge but was fine. I left happy. My wife took it to work the next day and came home saying there was an awful sulfur smell. Since we did the fuel pump recall we immediately thought that something might be off. But the car was running fine, just with an odd smell. Then after a week suddenly the car wouldn’t start. No turnover no nothing it was suddenly dead. It wouldn’t even jump start. Finally before I called a tow I tried jumping one more time and it started. Took it to Brannon Honda same day (already called ahead to the mgr there). Now I could smell the sulfur. Took them 2 minutes to do a diagnostic to find the battery WAS shorted and boiling acid! Yet somehow this battery passed a diagnostic less than a week ago when we already had battery concerns? Of course I’m not driving it away from this place without fixing it and they are charging me almost $400 for the gd repair. No apologies, no discount no nothing. Fyi, the side story is that the car got hit by a tire and shattered the front bumper on the way back to the service center. The cherry on top to make a bad experience horrible to the tune of $1087 with a $500 deducible. All would have been avoided had they done the job right, focused on the problem we brought it in for. If I have ANY other choice in the world I’ll take it instead of trusting Brannon Honda in Irondale. I cannot express how angry I am that what could have been a $200 basic, easy replacement turned into a $1600 multi-day sh*tshow and first damage I’ve had to a car in 30 years.
Came in due to battery and electrical concerns due to start hesitation. Just happened that a fuel pump recall needed doing and an oil change and checkup so we did those too. But the Reason we came in was the battery and start concern. Service good, kind people, all around good experience. At checkout when I asked about the battery they said it was slightly low on charge but was fine. I left happy. My wife took it to work the next day and came home saying there was an awful sulfur smell. Since we did the fuel pump recall we immediately thought that something might be off. But the car was running fine, just with an odd smell. Then after a week suddenly the car wouldn’t start. No turnover no nothing it was suddenly dead. It wouldn’t even jump start. Finally before I called a tow I tried jumping one more time and it started. Took it to Brannon Honda same day (already called ahead to the mgr there). Now I could smell the sulfur. Took them 2 minutes to do a diagnostic to find the battery WAS shorted and boiling acid! Yet somehow this battery passed a diagnostic less than a week ago when we already had battery concerns? Of course I’m not driving it away from this place without fixing it and they are charging me almost $400 for the gd repair. No apologies, no discount no nothing. Fyi, the side story is that the car got hit by a tire and shattered the front bumper on the way back to the service center. The cherry on top to make a bad experience horrible to the tune of $1087 with a $500 deducible. All would have been avoided had they done the job right, focused on the problem we brought it in for. If I have ANY other choice in the world I’ll take it instead of trusting Brannon Honda in Irondale. I cannot express how angry I am that what could have been a $200 basic, easy replacement turned into a $1600 multi-day sh*tshow and first damage I’ve had to a car in 30 years.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
"I just purchased a 2026 Honda from Brannon Honda and couldn't be happier. I worked with Chris Crenshaw, who made the entire process incredibly smooth and stress-free. Unlike other experiences I've had, there were no high-pressure tactics or hidden fees. They were upfront about the pricing from the start and got me through the paperwork in record time. Highly recommend this team if you want a transparent and professional car-buying experience!"
"I just purchased a 2026 Honda from Brannon Honda and couldn't be happier. I worked with Chris Crenshaw, who made the entire process incredibly smooth and stress-free. Unlike other experiences I've had, there were no high-pressure tactics or hidden fees. They were upfront about the pricing from the start and got me through the paperwork in record time. Highly recommend this team if you want a transparent and professional car-buying experience!"
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frank Smith was super helpful as I was purchasing a new truck. I had an excellent experience at this dealership with Frank!
Frank Smith was super helpful as I was purchasing a new truck. I had an excellent experience at this dealership with Frank!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The experience at Brannon Honda was top notch. I worked with Brian who took great care of me and made sure I found the right car.
The experience at Brannon Honda was top notch. I worked with Brian who took great care of me and made sure I found the right car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent salesman in Comer. He goes out of his way to accommodate. Great sales team.
Excellent salesman in Comer. He goes out of his way to accommodate. Great sales team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The Salesman Brian & manager Gary treated us better than family. The treated us like friends. They did everything they could to earn our business. We had a very pleasant experience dealing with them.
The Salesman Brian & manager Gary treated us better than family. The treated us like friends. They did everything they could to earn our business. We had a very pleasant experience dealing with them.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Frank Smith was a delight to work with. Great personality and very helpful. He knew the vehicle well and spent extra time with us showing us each feature.
Frank Smith was a delight to work with. Great personality and very helpful. He knew the vehicle well and spent extra time with us showing us each feature.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mr Mike Robinson and Mr Charlie helped me with my purchase and made it easy for me to feel like my concerns mattered. Thanks sirs.
Mr Mike Robinson and Mr Charlie helped me with my purchase and made it easy for me to feel like my concerns mattered. Thanks sirs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase