Reviews
On time and kept very informed about everything going on
On time and kept very informed about everything going on and immediately let me know when job was complete
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear our team at Lexus of Mobile kept you well-informed and completed the job promptly. We appreciate your feedback!
Stellar Experience!
Stellar Experience! Sales Associate Darryl Williams and the whole team stands out as 5 Star! I received a deal I am completely happy with. The Dealership experience is top notch. I completely recommend Lexus of Mobile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Diana, we're delighted to hear that Darryl and the team provided you with a stellar experience at Lexus of Mobile! Thanks for recommending us and enjoy your new ride!
Craig in Service is the BEST.
Craig in Service is the BEST. Have worked with him for over 10 years. I trust him to take care of my car and be honest to only recommend the things I need to keep my car in top shape.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Craig has consistently provided trustworthy and excellent service over the years at Lexus of Mobile. Thank you for your continued support!
Dexter was phenomenal.
Dexter was phenomenal. His personality is awesome. Will be back.Keep up the great job Dexter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to complete your vehicle's service! Dexter and the Lexus of Mobile team thank you for your business and wish you safe travels down the road!
My advisor Craig fantastic customer service The service
My advisor Craig fantastic customer service The service has been 100% I look forward to my next appointment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Craig provided fantastic customer service and that you're pleased with your experience at Lexus of Mobile. We look forward to seeing you at your next appointment!
Always a pleasant experience when having any car repair/
Always a pleasant experience when having any car repair/ service done. Professional and courteous, all positive! Very comfortable waiting area.... Craig is an excellent service advisor...enjoy seeing him and he is so efficient...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Diane, we're delighted to hear that Craig and our team at Lexus of Mobile provided you with a positive experience. Thanks for the kind words!
I always enjoy my time at Lexus of Mobile.
I always enjoy my time at Lexus of Mobile. Mr Craig treats me well and see to it that my Lexus is cared for. Thanks Mr Craig. O appreciate you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Franklin, we're delighted to hear that Craig and the team at Lexus of Mobile take great care of you and your vehicle! Thanks for sharing your experience with us!
Stan Moore-Service Advisor is a great asset to this Co.
Stan Moore-Service Advisor is a great asset to this Co.Very honest.genuinely cares about the Customer.Service Dept.does a great job in turning cars doing it right the 1st time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for highlighting Stan and our Service Department at Lexus of Mobile! We're delighted to hear about your positive experience and appreciate your kind words.
I just wanted to comment on how Friendly and Professional
I just wanted to comment on how Friendly and Professional all the folks at Lexus of Mobile are. I Was having Technical issues with my RX 350, so I called Jesse, the Technology Guru. Jesse knows his stuff, he had me up and running in about 15 minutes! Hey, I am 72 years old and not up on all this high tech stuff, which is quite a challenge some times for me. Jesse is very knowledgeable, patient and willing to go the extra mile to help. Thank You Jesse! Regards, Arnold
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Arnold! We're delighted to hear that Jesse and the team at Lexus of Mobile provided such friendly and professional service. We'll make sure to pass along the kind words!
It’s clean and organized.
It’s clean and organized. The waiting room is comfortable and the complimentary loaners and Top Golf are great amenities.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you enjoyed the amenities and found Lexus of Mobile clean and organized. Thanks for sharing your experience!