Reviews
I love everything about Lexus, very good service , Stan
I love everything about Lexus, very good service , Stan always returns my call and makes sure everything is taking care of
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you've had a positive experience with Stan and our team at Lexus of Mobile. We always aim for top-notch service! Thanks for the review, we appreciate it.
I feel Craig is always honest with me regarding needed
I feel Craig is always honest with me regarding needed services for my Lexus. This is greatly appreciated!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raigan, we're glad to know Craig has been able to provide you with honest service at Lexus of Mobile. We appreciate your trust in us!
Ernie was fantastic and took care of my car and had me on
Ernie was fantastic and took care of my car and had me on my way very quickly. Ernie is always polite, pleasant, and helpful. Appreciate the team at the service department!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to know that Ernie and our service team at Lexus of Mobile provided you with such a fantastic experience. Thanks for sharing your feedback!
Always happy with the service I receive.
Always happy with the service I receive. Craig helped me out. He was very friendly and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dan, we're glad to know you had a positive experience with Craig and our team here at Lexus of Mobile. Thanks for the stellar review and kind words!
The salesman was great.
The salesman was great. The finance lady was great. The person that cleaned the truck. Could have did a better job. Over all was a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Richie, we're glad to know you had a pleasant experience with our sales and finance team at Lexus of Mobile. We appreciate your feedback on the vehicle cleaning - it's something we'll definitely work on improving. Thanks for sharing!
Dealings have always been excellent!
Dealings have always been excellent!!!! Best service ever!!! Service manager is the best I have ever had!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ronnursey, we're delighted to know you've had excellent experiences with our service manager and the rest of the team at Lexus of Mobile. Thanks for your support!
Thank you for the personalized touch of excellent service
Thank you for the personalized touch of excellent service and sense of urgency by Carrie.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sam, thank you for sharing a great review of Carrie and Lexus of Mobile!
Excellent selection of pre-owned vehicles.
Excellent selection of pre-owned vehicles. Salesperson very helpful. Not pushy or did not try to sway my decision in any way. I would recommend this dealership. Q
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know you found our sales team helpful and not pushy at Lexus of Mobile. We appreciate your recommendation! Enjoy your new vehicle!
I had a very positive experience purchasing my last
I had a very positive experience purchasing my last vehicle from Lexus of Mobile. Derrick Jones has always been so helpful and easy to work with..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that you had a positive experience with us at Lexus of Mobile. Derrick and our team always strive to provide the best service possible. Thanks for your kind words!
Very happy with the service as always.
Very happy with the service as always. Craig has always been very courteous and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Samantha, thanks for the shout-out to Craig from our Lexus of Mobile team! We're happy to know you've consistently had positive experiences with us. Have a good day!