Reviews
I highly recommend working with Tyler Brush.
I highly recommend working with Tyler Brush. Tyler was very helpful and proactive without being pushy. He made the process fun and enjoyable, and even picked me up from the airport.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kerri, it's fantastic to know that Tyler made your experience at Lexus of Mobile enjoyable and stress-free. We appreciate the recommendation! Safe travels in your new vehicle.
Outstanding in all regards.
Outstanding in all regards. Service Advisor is Excellent in all regards and is straight forward in provide all information. I have never had a problem with any of my service maintenance, all on time and as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you've had consistent, excellent service with us at Lexus of Mobile. Our team always aims for straightforward communication and timely maintenance. Thanks for the outstanding review!
Didn’t have an appt and Dexter took care of me.
Didn’t have an appt and Dexter took care of me. Even got my favorite coffee mug back which I left behind 3 mos. ago. Note: whoever closed the hood didn’t close it properly. It popped open during my drive back on the freeway. Not Dexter’s fault. Just be mindful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony, we're glad to know Dexter was able to assist you during your visit to Lexus of Mobile. We apologize for the issue with the hood and appreciate your understanding - we'll certainly be more mindful in the future. Safe travels!
Excellent service.
Excellent service. Ernie and the Technicians were very responsive. Addressed concern, enhanced understanding of the cars bebwfits.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, we're delighted to know that Ernie and our technicians at Lexus of Mobile were able to provide you with excellent service. We appreciate your feedback!
As always everyone was very courteous and the service was
As always everyone was very courteous and the service was exceptional. Matthew was very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear that Matthew and the team have provided exceptional service. Thank you for being a valued client of Lexus of Mobile!
Craig is always respectful of the customers waiting time
Craig is always respectful of the customers waiting time and decisions on what services they want to get done. We have always been happy with our experience at Lexus of Mobile
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Howard, we're delighted to know that Craig has been able to provide you with such a positive experience at Lexus of Mobile. We appreciate your feedback and look forward to serving you again in the future!
Craig was awesome and friendly.
Craig was awesome and friendly. Servicd was great. Atmosphere was great. Staff was very nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your kind words about Craig! We are happy to have earned your business here at Lexus of Mobile.
I had an extensive service and was offered a loaner car
I had an extensive service and was offered a loaner car and the option to pick up my vehicle the next day. Thanks Craig Struve.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, we're glad to know that Craig and our team at Lexus of Mobile were able to provide you with a loaner car during your service. Thanks for the positive feedback!
I have been very pleased with the service on my RX35O at
I have been very pleased with the service on my RX35O at Lexus of Mobile (LOM). The Service Technicians I’ve been assigned (currentlyDJ) are knowledgeable and very helpful. I recently wanted to sell my car, and Kayla worked very hard to get me a deal that I could not refuse. I was able to sell my RX and purchase an ES350 with ease. I bought another Lexus because of the excellent service on my RX and the professionalism of Kayla, my sales associate, who made the purchase experience so easy and pleasant. I recommend Kayla and LOM without reservation. Thank you LOM and Kayla!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Denise, we're delighted to know that you had such a positive experience with Kayla and our service team at Lexus of Mobile. It's great to see how much you appreciate their professionalism and hard work. Enjoy your new ES350!
Ernie in Lexus Service Dept is always very helpful and so
Ernie in Lexus Service Dept is always very helpful and so pleasant to deal with. I heavily lean on him to help keep my 2013 460L in top shape. Highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cindy, it's great to know that Ernie has been a big help in keeping your 2013 Lexus 460L running smoothly. We appreciate the recommendation and look forward to serving you at Lexus of Mobile again!