McConnell GMC

Always pleased with Greg, he is very professional!! And has a great personality?They treat you like you?re family. And you are very special

Vehicle was ready when I was told that it would be, courtesy of the employee’s

I’m not one to post bad reviews out of retaliation or just because someone was rude to me; however, my personal experience after purchasing a used KIA Sportage in Oct 2024 from McConnell’s dealership was very disappointing. The very next day after the vehicle was shipped to my home address, I took it for a drive, and it overheated. I’m talking about 5 miles drive. To make a long story short here are the details, the coolant overflow had a leak, so I had it replaced. That was not all, the vehicle overheated again, and the local mechanic found out the head gasket was faulty and had to be replaced, so I was 4 weeks without a vehicle and $3K to get the vehicle running. I reached out several times to McConnell’s dealership staff by e-mail explaining the situation and no one responded, not even a courtesy phone call. Today, 30 Jan 2025, I called the dealership, and I asked if I could get Mr. Eddie McConnell’s e-mail, and I was told he didn’t work there and hang up on me. So, folks, I hope you don’t have such a bad experiences as mine but be aware!

Received maintenance services including oil change and tire rotation. Regrettably, the service provider neglected to inspect and adjust tire pressure, prompting a return visit on the same day to rectify the oversight and add nitrogen.

The service department especially Greg really went above and beyond to get my vehicle serviced in the timeframe that I needed!!

Great service on such short notice to include recall for airbag. Thanks to advisor Greg

Was 30 minutes later taking my truck back , but finished in under a hour

Wasted a few hours of my day driving over there. Nice F150 in pictures but it needed tires, it had a misfire, paint was ok, and the AC was clicking something awful. Salesman was like, oh it just hasn’t been used in awhile that’s why. Ok bud. Steer clear of this dealership.

Service was quick and the staff very friendly. I highly recommend to anyone considering purchasing an automobile/SUV.

Awesome people. Always polite and professional. They make you feel like part of the family