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Springhill Toyota

(159 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday Closed Closed

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Reviews

(159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Springhill Toyota from DealerRater.

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Ryan at Springhill Toyota was excellent, always when I

Ryan at Springhill Toyota was excellent, always when I come to get my car serviced. His customer service gets better and better every visit. I wish him the best with his endeavors in life.

Ryan at Springhill Toyota was excellent, always when I

Ryan at Springhill Toyota was excellent, always when I come to get my car serviced. His customer service gets better and better every visit. I wish him the best with his endeavors in life.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Loletha, thank you for your kind words about Ryan and our team here at Springhill Toyota! We wish you all the best and look forward to your next visit! Safe travels!

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First appointment with the dealer went about as expected

First appointment with the dealer went about as expected with a dealership. Made an appointment showed up early my car was immediately taken to the back 1.5 hours later my car comes back with the work done and a complementary car wash. The appointment was for a tire rotation a job that can be completed in less than 30 minutes. Then the so called car wash didn’t even get the dust off of the car. The next day I get a maintenance required light on the car and had to call the dealership to do the reset on the dash. If they can’t even do a simple tire rotation correctly and efficiently why would I allow them to do more in-depth work on the vehicle. And they call a car wash that a garden hose could knock off more dirt. It’s sad the work ethic of a dealership in today’s age.

First appointment with the dealer went about as expected

First appointment with the dealer went about as expected with a dealership. Made an appointment showed up early my car was immediately taken to the back 1.5 hours later my car comes back with the work done and a complementary car wash. The appointment was for a tire rotation a job that can be completed in less than 30 minutes. Then the so called car wash didn’t even get the dust off of the car. The next day I get a maintenance required light on the car and had to call the dealership to do the reset on the dash. If they can’t even do a simple tire rotation correctly and efficiently why would I allow them to do more in-depth work on the vehicle. And they call a car wash that a garden hose could knock off more dirt. It’s sad the work ethic of a dealership in today’s age.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ryan at Springhill Toyota takes care of all my Toyota

Ryan at Springhill Toyota takes care of all my Toyota Highlander services. Come down to see him you want be disappointed nice & clean environment and good service.

Ryan at Springhill Toyota takes care of all my Toyota

Ryan at Springhill Toyota takes care of all my Toyota Highlander services. Come down to see him you want be disappointed nice & clean environment and good service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Janice, we're so happy Ryan takes such good care of you! Thank you for choosing Springhill Toyota and for sharing your awesome feedback. Safe travels in your Toyota Highlander!

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Daniel was very professional had knowledge of his job.

Daniel was very professional had knowledge of his job. Focusing on doing his job well, interacting effectively.

Daniel was very professional had knowledge of his job.

Daniel was very professional had knowledge of his job. Focusing on doing his job well, interacting effectively.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ethel, thank you for the glowing review of Daniel and the team! We appreciate your business and hope to see you again at Springhill Toyota.

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As always great service.

As always great service. Staff is very courteous and helpful. Service completed in a timely manner.

As always great service.

As always great service. Staff is very courteous and helpful. Service completed in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for stopping by to leave Springhill Toyota a wonderful review!

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Billy was very nice.

Billy was very nice. They did a leak check after 1st guy didn’t put my schedule in properly. I had to go back to windshield people.

Billy was very nice.

Billy was very nice. They did a leak check after 1st guy didn’t put my schedule in properly. I had to go back to windshield people.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wilson, we apologize for the mix-up with your appointment, but we are happy to hear that Billy and the rest of our team took good care of you! Thank you for choosing Springhill Toyota!

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I went into Springhill Toyota for my first oil change and

I went into Springhill Toyota for my first oil change and tire rotation, since purchasing my new Toyota. The experience definitely exceeded my expectations. Kayne, was very professional and knowledgeable. As a first time Toyota customer, I can truthfully say, I am very please

I went into Springhill Toyota for my first oil change and

I went into Springhill Toyota for my first oil change and tire rotation, since purchasing my new Toyota. The experience definitely exceeded my expectations. Kayne, was very professional and knowledgeable. As a first time Toyota customer, I can truthfully say, I am very please

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Wanda, thank you for choosing Springhill Toyota and for sharing your experience. We're so glad to hear that Kayne provided professional and knowledgeable service. We appreciate your business and look forward to serving you again!

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I had a great experience with Joe.

I had a great experience with Joe. Thankfully I was first in line so I was in and out in 45 min. I had tire rotation, oil change, fluid top off and full inspection. Very pleased.

I had a great experience with Joe.

I had a great experience with Joe. Thankfully I was first in line so I was in and out in 45 min. I had tire rotation, oil change, fluid top off and full inspection. Very pleased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear you had a quick and enjoyable experience with Joe at Springhill Toyota. Safe travels!

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I had a good experience with earl at Springhill Toyota my

I had a good experience with earl at Springhill Toyota my 6 th vehicle to buy from this dealership. Anybody needing a good Toyota go see Earl at springhill toyota he will work with you to get you the best deal

I had a good experience with earl at Springhill Toyota my

I had a good experience with earl at Springhill Toyota my 6 th vehicle to buy from this dealership. Anybody needing a good Toyota go see Earl at springhill toyota he will work with you to get you the best deal

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, this review made our day! Thank you for your business and your fantastic feedback. We'll share your kind words with Earl. See you next time at Springhill Toyota!

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Trade was easy and I believe fair on the trade in and the

Trade was easy and I believe fair on the trade in and the new truck. Financing was simple and in house with a very good rate . I would highly recommend Springhill Toyota in every aspect of the deal!

Trade was easy and I believe fair on the trade in and the

Trade was easy and I believe fair on the trade in and the new truck. Financing was simple and in house with a very good rate . I would highly recommend Springhill Toyota in every aspect of the deal!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phillip, we’re thrilled to hear your trade-in and financing experience was seamless and easygoing. Thank you for recommending Springhill Toyota!

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