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Palmer's Toyota Superstore

(110 reviews)
Visit Palmer's Toyota Superstore
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (888) 481-8467 (888) 481-8467
Used (888) 445-9543 (888) 445-9543
Service (888) 463-1339 (888) 463-1339

Reviews

(110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer's Toyota Superstore from DealerRater.

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Eddie Black was the best salesman.

Eddie Black was the best salesman. Eddie Black was Very nice, fun and professional. Never pushy. I came in for a service and left with a new car. From Mitch in the service dept. and Tony in financial I couldn’t have had a better experience. Eddie was the best. He made buying a new car a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Donnell Smith made my experience of purchasing a truck

Donnell Smith made my experience of purchasing a truck stress free. His professionalism and knowledge of trucks helped me in making a decision. If you are looking for a new or previously owned vehicle, I recommend Palmer's Toyota Superstore on Schillinger Road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Super nice, honest and attentive employees.

Super nice, honest and attentive employees. Overall a fantastic experience! Will go back for future Toyota purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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After a truly awful experience with another local

After a truly awful experience with another local dealership that ended with them having to buy my car back, I was hesitant and stressed about starting the car-buying process again. But from the moment I walked into Palmer’s Toyota, I was welcomed with open arms. Chad (sales manager) and Jonathan (salesman) greeted us at the door, listened to our entire story with empathy, and genuinely wanted to help. They were incredibly patient, never pushy, and gave us the time we needed to resolve the situation with the previous dealership — all while making sure the truck we were interested in wasn’t sold out from under us. They went above and beyond, protecting us even when they didn’t have to. It was clear they cared more about building trust and a long-term relationship than just making a sale. To top it off, even the owner got involved, reviewing our previous deal and ensuring we had a positive experience this time around. Palmer’s Toyota has absolutely earned a return customer — and my highest recommendation. Thank you again for restoring our faith in the car-buying process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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After a truly awful experience with another local

After a truly awful experience with another local dealership that ended with them having to buy my car back, I was hesitant and stressed about starting the car-buying process again. But from the moment I walked into Palmer’s Toyota, I was welcomed with open arms. Chad (sales manager) and Jonathan (salesman) greeted us at the door, listened to our entire story with empathy, and genuinely wanted to help. They were incredibly patient, never pushy, and gave us the time we needed to resolve the situation with the previous dealership — all while making sure the truck we were interested in wasn’t sold out from under us. They went above and beyond, protecting us even when they didn’t have to. It was clear they cared more about building trust and a long-term relationship than just making a sale. To top it off, even the owner got involved, reviewing our previous deal and ensuring we had a positive experience this time around. Palmer’s Toyota has absolutely earned a return customer — and my highest recommendation. Thank you again for restoring our faith in the car-buying process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is the best experience I’ve ever had at a

This is the best experience I’ve ever had at a dealership! Carl Fleet is hands down the best salesman there is !! 10/10 recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Unfortunately, my husband has been having a terrible

Unfortunately, my husband has been having a terrible experience with this business. He has paid for a used truck; however, after almost 2 weeks he still doesn’t have the truck. He was given a loaner vehicle after being told that the brakes and other minor repairs needed to happen on his truck. He was also was told that the repairs were going to be done over the weekend, and that the truck would be ready that following Monday. After a week of not having any type of updates, of course he’s questioning why he hasn’t received his vehicle that he’s paid for. Turns out there was a recall on the vehicle, which he was not made aware of by the business. He spoke with Paul Brewer to discuss other options but he received a rude unprofessional response from him. Paul, I don’t understand how you can run a business and not expect a customer to question what’s going on after they’ve paid for a product but haven’t received it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unfortunately, my husband has been having a terrible

Unfortunately, my husband has been having a terrible experience with this business. He has paid for a used truck; however, after almost 2 weeks he still doesn’t have the truck. He was given a loaner vehicle after being told that the brakes and other minor repairs needed to happen on his truck. He was also was told that the repairs were going to be done over the weekend, and that the truck would be ready that following Monday. After a week of not having any type of updates, of course he’s questioning why he hasn’t received his vehicle that he’s paid for. Turns out there was a recall on the vehicle, which he was not made aware of by the business. He spoke with Paul Brewer to discuss other options but he received a rude unprofessional response from him. Paul, I don’t understand how you can run a business and not expect a customer to question what’s going on after they’ve paid for a product but haven’t received it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First issue encountered after break service and after

First issue encountered after break service and after posting a review I got contacted by service manager who offered to rcitfy the issue. I was changing tires 2 days ago at a different location, and we noticed transition fluid dripping from the plug/bolt, the bolt was completely.loose and could be turned by hand, we tightened the bold and added 4 quarts of transmition fluid. Issue is only place that touched my transition in the past is Palmers toyota to perform a drain and refill as suggested by their service advisors 7 month ago.apparently their technicians can't even tighten a bolt corectly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was the best I ever had when it comes to

My experience was the best I ever had when it comes to car salesman. Desmond (salesman) and Darnell (manager) made me feel very comfortable. I’ve been to other dealers that made me feel rushed and obligated to make a purchase and I later regret it. These two gentlemen were very patient. They listened to my wants as well as my concerns. Allowed me the space to think it over without the pressure. By the end of my experience they helped me find the perfect car for me and for a great price. This is my first Toyota and I LOVE IT! I also want to add that everyone at Palmers that I came in contact with was friendly and seemed to care. Best experience I’ve ever had HANDS DOWN!! Go see them for your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.