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Gary Mathews Motors

(674 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (931) 368-4744 (931) 368-4744
Used (931) 603-0712 (931) 603-0712
Service (931) 603-0711 (931) 603-0711

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Mathews Motors from DealerRater.

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Quick and easy

John Knack provided an easy and transparent internet transaction for put of town buyer. Car was as described and ready for pickup upon arrival. No waiting and no worries.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ram 1500 Laramie Longhorn

I traded in my 2017 Ram 2500 for the 2019 Ram 1500 Laramie Longhorn. The team there provided fast and accurate numbers. They went further on my trade in to make the deal work within my planned budget as well. This is the second vehicle I have purchased there. I will 100% purchase our next vehicle there as well. Great experience and very kind professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

From the time we arrived to the time we left we had great customer service. Very helpful and explained everything! Took under an hour to perform the required repair!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good experience

We have a good experience and everyone we dealt with was great. The process was smooth and easy. Got a nice truck too. Very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Working with Edmond (EJ) Connolly was a great experience, we have been trying to figure out my unique situation since April, never once did he get irritated with me. Overall a great experience EJ and the team helped my wife and I out with a great deal and we highly appreciate everyone involved. Thanks for the great work and hope to work with you again in the future, definitely have earned our business for life!!! The Bells

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Josh did a great job guiding me through my purchase and finding the right jeep for me. Josh Rose was my representative. Great job to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Southern hospitality at a dealership, this dealership is fair and upfront. We went in there and got the deal we were looking for, awesome experience and we love our new Chrysler Pacifica!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

1st Oil Change and U73 Safety Recall (software)

I will schedule for the pending V15 Ball Joint Safety Recall when I learn Chrysler will have produced the parts. Bobby Morales was most helpful and professional. Work seems to have been perfect. Paperwork was understandable and accurate (I'm a stickler for the paperwork). Thank you! It was a pleasant 3-hour drive from NE Alabama, and everyone in the Gary Mathews team makes me ready to drive up again for the V15 Recall service. See you soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fantastic place with fantastic staff!

I’ve never been to a dealership where I’ve been treated so nice and with such courtesy. Mr. Jonathon Patterson was very knowledgeable and helpful and Mr. Giovanni Torrey was extremely nice to both myself and my family. I would recommend this dealership to anyone looking for great prices, a great staff and a genuinely pleasant experience at a car dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

They do good work didn’t have to wait a long time and if you doo they have a service van take you home when you are ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.