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Mountain View Ford

(3,145 reviews)
Visit Mountain View Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (855) 364-2070 (855) 364-2070
Used (877) 846-8022 (877) 846-8022
Service (877) 573-1995 (877) 573-1995

Inventory

See all 421 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2024.
At Mtn. View Ford Lincoln, our commitment to you doesn’t end when you drive off the lot with your new Ford, Certified Ford, or pre-owned vehicle—it’s only the beginning. As a proud family-owned dealership, we view every sale as the start of a long-lasting relationship, built on trust, quality, and exceptional service. We’re dedicated to ensuring that your ownership experience is nothing short of extraordinary, whether that means providing top-notch maintenance, expert advice, or simply being there when you need us. While we could tell you all day that delivering excellence is our mission, we believe actions speak louder than words.
We're More Than a Ford Dealer

Service center

Phone number (877) 573-1995

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Shaun Emery headshot
Shaun Emery
Finance Manager
(33 reviews) certified badge
Jason Rose headshot
Jason Rose
Director of Finance
(467 reviews) certified badge
John Greene headshot
John Greene
Senior Sales Consultant
(167 reviews) certified badge
Chris Yancey headshot
Chris Yancey
Sales Consultant
(150 reviews) certified badge
Kenny Cone headshot
Kenny Cone
Sales Consultant
(133 reviews) certified badge
Jamie Parks headshot
Jamie Parks
Sales Manager
(75 reviews) certified badge
Andrew Madron headshot
Andrew Madron
Sales Consultant
(59 reviews) certified badge
Zack Roark headshot
Zack Roark
Finance Manager
(52 reviews) certified badge
Xander Collins headshot
Xander Collins
Sales Consultant
(11 reviews) certified badge
Joe Centers headshot
Joe Centers
Sales Manager
(168 reviews) certified badge
Jerry Castro headshot
Jerry Castro
Finance Manager
(59 reviews) certified badge
Brandon Mathis headshot
Brandon Mathis
General Sales Manager
(104 reviews) certified badge
Race Henderson headshot
Race Henderson
Sales Manager
(41 reviews) certified badge
Abdul Sheikh headshot
Abdul Sheikh
Sales Manager
(28 reviews) certified badge
Logan Watson headshot
Logan Watson
General Sales Manager
(178 reviews)
Johnny McKibben headshot
Johnny McKibben
Sales Consultant
(102 reviews)
Logan Bales headshot
Logan Bales
Sales Consultanty
(8 reviews)
Waqas Sheikh headshot
Waqas Sheikh
Sales Consultant
(5 reviews)
Patrick Owensby headshot
Patrick Owensby
Sales Consultant
(127 reviews)
Fletcher Sherlin headshot
Fletcher Sherlin
Sales Consultant
(16 reviews)
Jason Thornton headshot
Jason Thornton
Service Advisor
(13 reviews)
Jose Pentzke headshot
Jose Pentzke
Service Advisor
(16 reviews)
Jim Arnold headshot
Jim Arnold
Mobile Service Appt Scheduler
(6 reviews)
James Pernell Stalling headshot
James Pernell Stalling
Sales Consultant
(50 reviews)
Joe Nichols headshot
Joe Nichols
Service Advisor
(13 reviews)
April Broome headshot
April Broome
Customer Communications Manager
(10 reviews)
Mike Artime headshot
Mike Artime
Sales Consultant
(9 reviews)
Austin Hoeldt headshot
Austin Hoeldt
Service Advisor
(10 reviews)
Sahil Chaudhary headshot
Sahil Chaudhary
Sales Consultant
(14 reviews)
Mitch Norman headshot
Mitch Norman
Sales Consultant
(18 reviews)
Todd Landers headshot
Todd Landers
Service Department Manager
(7 reviews)
Sierra Cunningham headshot
Sierra Cunningham
Service Advisor
(4 reviews)
Thomas Dang headshot
Thomas Dang
Sales Consultant
(2 reviews)
Erica Pappageorge headshot
Erica Pappageorge
Customer Communications Manager

Reviews

(3,145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mountain View Ford from DealerRater.

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I would give him 200 he told me what he had let me test

I would give him 200 he told me what he had let me test drive with no pressure. So good....

I would give him 200 he told me what he had let me test

I would give him 200 he told me what he had let me test drive with no pressure. So good....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very nice and explained everything to make it easy Went

Very nice and explained everything to make it easy Went over all the details and explained everything so I understood easily

Very nice and explained everything to make it easy Went

Very nice and explained everything to make it easy Went over all the details and explained everything so I understood easily

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Went in just to look and they helped us find a better

Went in just to look and they helped us find a better model for us. Very knowledgeable and helpful in finding the right car for us.

Went in just to look and they helped us find a better

Went in just to look and they helped us find a better model for us. Very knowledgeable and helpful in finding the right car for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Joe and John went above expectations to find me exactly

Joe and John went above expectations to find me exactly what I was looking for. Excellent Customer Service.

Joe and John went above expectations to find me exactly

Joe and John went above expectations to find me exactly what I was looking for. Excellent Customer Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Excellent so pleased at the deal I got,can't say enough

Excellent so pleased at the deal I got,can't say enough good things about John deer green the most plesent sales man you have I'll be coming there for service on my car thank you I love my Ford

Excellent so pleased at the deal I got,can't say enough

Excellent so pleased at the deal I got,can't say enough good things about John deer green the most plesent sales man you have I'll be coming there for service on my car thank you I love my Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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We have bought several trucks from here the last several

We have bought several trucks from here the last several years and we have always been treated great!

We have bought several trucks from here the last several

We have bought several trucks from here the last several years and we have always been treated great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Friendly and easy to shop there.

Friendly and easy to shop there. They were very helpful in helping me find the right car for my wife.

Friendly and easy to shop there.

Friendly and easy to shop there. They were very helpful in helping me find the right car for my wife.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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? When loyalty speaks volumes… ? We love stories like

? When loyalty speaks volumes… ? We love stories like this because they remind us why we do what we do every single day. John Goodwin has provided the best experience we've ever had at Mountain View Ford Lincoln. After purchasing nearly 20 vehicles with John over the years, each visit somehow managed to be even better than the last. That kind of trust doesn’t happen by accident. John Goodwin (423-397-4082) continues to prove why his name is so well known around our dealership—consistent service, honest communication, and an experience that keeps customers coming back time after time. We’re proud of the reputation we’ve built and even prouder of relationships like this one. ???? Thank you for being part of the Mountain View Ford Lincoln family! #MountainViewFordLincoln #JohnGoodwin #CustomerForLife #TrustedDealer #BestCarBuyingExperience ???

? When loyalty speaks volumes… ? We love stories like

? When loyalty speaks volumes… ? We love stories like this because they remind us why we do what we do every single day. John Goodwin has provided the best experience we've ever had at Mountain View Ford Lincoln. After purchasing nearly 20 vehicles with John over the years, each visit somehow managed to be even better than the last. That kind of trust doesn’t happen by accident. John Goodwin (423-397-4082) continues to prove why his name is so well known around our dealership—consistent service, honest communication, and an experience that keeps customers coming back time after time. We’re proud of the reputation we’ve built and even prouder of relationships like this one. ???? Thank you for being part of the Mountain View Ford Lincoln family! #MountainViewFordLincoln #JohnGoodwin #CustomerForLife #TrustedDealer #BestCarBuyingExperience ???

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Kenny Cone was awesome!

Kenny Cone was awesome! Great customer service I love love love love love love my car

Kenny Cone was awesome!

Kenny Cone was awesome! Great customer service I love love love love love love my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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My experience with Mountain View Ford Lincoln left much

My experience with Mountain View Ford Lincoln left much to be desired. From the beginning, there was a huge lack of communication in disclosures and changes not stipulated in the. more than one auto selling/search engine applications that published the automobile I purchased. The price I paid wasn't what was published and when questioned, there were no disclosures about it from the salesman nor the automated system that initially contacts the potential customer nor the applications mentioned above, even though the finance manager claimed there were. I decided to take screenshots of such things as it seemed absurd. When I finally received the documents to sign via email, I then finally saw the carfax of the car and saw there was damage reported which regardless of the severity of it, its was advertised online that there hadn't been any damage to this car. Moreover, when I communicated to the finance manager I would need some time to go over the carfax while he harassed me over text messages and by phone while I was at work, I received threatening messages about rushing the signing of the documents or to return the car. Then followed by the finance manager calling me repeatedly back to back and leaving voicemail with very unprofessional tones and/or messages that if the documents weren't signed by that night, to then have the car returned by the next morning. This is while they know I am a customer that came all the way from Charlotte NC to offer my business to them. It was great customer service until I communicated concerns and flaws in the selling process of purchase. I

My experience with Mountain View Ford Lincoln left much

My experience with Mountain View Ford Lincoln left much to be desired. From the beginning, there was a huge lack of communication in disclosures and changes not stipulated in the. more than one auto selling/search engine applications that published the automobile I purchased. The price I paid wasn't what was published and when questioned, there were no disclosures about it from the salesman nor the automated system that initially contacts the potential customer nor the applications mentioned above, even though the finance manager claimed there were. I decided to take screenshots of such things as it seemed absurd. When I finally received the documents to sign via email, I then finally saw the carfax of the car and saw there was damage reported which regardless of the severity of it, its was advertised online that there hadn't been any damage to this car. Moreover, when I communicated to the finance manager I would need some time to go over the carfax while he harassed me over text messages and by phone while I was at work, I received threatening messages about rushing the signing of the documents or to return the car. Then followed by the finance manager calling me repeatedly back to back and leaving voicemail with very unprofessional tones and/or messages that if the documents weren't signed by that night, to then have the car returned by the next morning. This is while they know I am a customer that came all the way from Charlotte NC to offer my business to them. It was great customer service until I communicated concerns and flaws in the selling process of purchase. I

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We take concerns about transparency and customer experience very seriously. We do want to clarify a few important points for anyone reading this review. This feedback appears to have been submitted under two different names on separate platforms, but both reference the same visit and transaction. While we respect the customer’s perspective, we also want to ensure the facts are accurately represented. The vehicle in question had a fully disclosed CARFAX report, which was available online prior to the visit and again provided during the purchase process. No information regarding pricing, vehicle history, or condition was hidden or altered. The customer requested additional time to review documentation remotely, which we accommodated; however, final completion required an in-store visit that occurred after business hours, limiting what could be finalized that evening. At no point were threats made, nor was the customer pressured to proceed without disclosure. Our team worked to communicate expectations clearly and within standard dealership procedures while respecting the customer’s request to pause before signing. We regret that the experience did not meet expectations, and we are always reviewing how we can improve communication and pacing during the buying process. Our goal is never to rush a decision, but also to operate transparently and consistently for all customers. If the reviewer would like to discuss this further, we remain open to a direct conversation.

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