Reviews
Kenny Cone made the experience very easy I would return
Kenny Cone made the experience very easy I would return to this dealer Thank you
Kenny Cone made the experience very easy I would return
Kenny Cone made the experience very easy I would return to this dealer Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, informative and courteous.
Professional, informative and courteous. No high pressure tactics making the experience nice and worthy of recommending to anyone looking for a new vehicle.
Professional, informative and courteous.
Professional, informative and courteous. No high pressure tactics making the experience nice and worthy of recommending to anyone looking for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The team was great in helping me find a lender that would
The team was great in helping me find a lender that would work with the payment plan I wanted, also I like how there was a warranty offered with the vehicle and it not being a Ford vehicle. It is also the only dealership that I've been to that you have to walk across the street to sign the paperwork haha.
The team was great in helping me find a lender that would
The team was great in helping me find a lender that would work with the payment plan I wanted, also I like how there was a warranty offered with the vehicle and it not being a Ford vehicle. It is also the only dealership that I've been to that you have to walk across the street to sign the paperwork haha.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andrew and thr finance manager went above and beyond to
Andrew and thr finance manager went above and beyond to find the perfect fit for this single mama.. they took into consideration what I wanted and could afford... they process went smooth amd quick. So happy to have reliable transportation... thank you mountain veiw ford!
Andrew and thr finance manager went above and beyond to
Andrew and thr finance manager went above and beyond to find the perfect fit for this single mama.. they took into consideration what I wanted and could afford... they process went smooth amd quick. So happy to have reliable transportation... thank you mountain veiw ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were all very helpful and I loved working with them
They were all very helpful and I loved working with them on a vehicle. I will be recommending the dealership to anyone I know that might be looking. They were the best I have had to work with on a vehicle before compared to other dealerships. If I'm ever interested in purchasing or trading I will be going to them.
They were all very helpful and I loved working with them
They were all very helpful and I loved working with them on a vehicle. I will be recommending the dealership to anyone I know that might be looking. They were the best I have had to work with on a vehicle before compared to other dealerships. If I'm ever interested in purchasing or trading I will be going to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When I got there I had no idea what I wanted but Johnny
When I got there I had no idea what I wanted but Johnny came over introduce us and showed us the used car section. We took a look around the lot and didn't see any vechile I liked in the first lot but when we went across the street I saw the car I purchased. When I took it for a test drive I absolutely loved how the car felt driving and the features it had made me feel like this was the one!! Everything after that ran as smooth as possible with the paperwork and I felt extremely happy to have a vechile I can rely on and amazing people to help me find the right choice
When I got there I had no idea what I wanted but Johnny
When I got there I had no idea what I wanted but Johnny came over introduce us and showed us the used car section. We took a look around the lot and didn't see any vechile I liked in the first lot but when we went across the street I saw the car I purchased. When I took it for a test drive I absolutely loved how the car felt driving and the features it had made me feel like this was the one!! Everything after that ran as smooth as possible with the paperwork and I felt extremely happy to have a vechile I can rely on and amazing people to help me find the right choice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a car here was a breath of fresh air.
Buying a car here was a breath of fresh air. The staff made everything pleasant and incredibly easy to navigate. I really appreciated the direct communication and how smoothly the paperwork handled.
Buying a car here was a breath of fresh air.
Buying a car here was a breath of fresh air. The staff made everything pleasant and incredibly easy to navigate. I really appreciated the direct communication and how smoothly the paperwork handled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stayed with us through a late evening until we were done.
Stayed with us through a late evening until we were done. Good folks, Meant to hit 5 at first. Good service, great selection and friendly
Stayed with us through a late evening until we were done.
Stayed with us through a late evening until we were done. Good folks, Meant to hit 5 at first. Good service, great selection and friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Only negative is your hidden qualifying language
Only negative is your hidden qualifying language requiring using Ford financing to get price listed on the QR coded window sticker. I really object to this ‘bait and switch’ tactic! Very disappointing…
Only negative is your hidden qualifying language
Only negative is your hidden qualifying language requiring using Ford financing to get price listed on the QR coded window sticker. I really object to this ‘bait and switch’ tactic! Very disappointing…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
John Goodwin is the biggest reason we purchased a vehicle
John Goodwin is the biggest reason we purchased a vehicle here. He was patient and very helpful. He walked us through a number of different choices, taking time to allow us to test drive several vehicles. He suggested we look at the vehicle we purchased, one that was not on our list of choices but turned out to be the perfect choice. All folks were helpful, but a special shout-out goes to Jerry in the finance department. Jerry walked us clearly through the choices to enhance our purchase without pressuring us to load up on all choices. As a result of his clear presentation, we made two choices that we would not have otherwise considered but are now completely satisfied. Our experience led us to making the Mountain View service department our go-to for all service and maintenance needs.
John Goodwin is the biggest reason we purchased a vehicle
John Goodwin is the biggest reason we purchased a vehicle here. He was patient and very helpful. He walked us through a number of different choices, taking time to allow us to test drive several vehicles. He suggested we look at the vehicle we purchased, one that was not on our list of choices but turned out to be the perfect choice. All folks were helpful, but a special shout-out goes to Jerry in the finance department. Jerry walked us clearly through the choices to enhance our purchase without pressuring us to load up on all choices. As a result of his clear presentation, we made two choices that we would not have otherwise considered but are now completely satisfied. Our experience led us to making the Mountain View service department our go-to for all service and maintenance needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
