Reviews
Been a customer for many years.
Been a customer for many years. Never a problem or complaint with them. First class all the way!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mountain View Ford did a really great job with my truck.
Mountain View Ford did a really great job with my truck. They came to my work place and did the work there. My coworkers could not believe the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They helped a traveler in trouble.
They helped a traveler in trouble. I’m very grateful for their timely service. I would recommend them without reservation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Appreciated the convenience of having my cat picked up
Appreciated the convenience of having my cat picked up and tech working at my home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe was easy to work with and was thorough.
Joe was easy to work with and was thorough. Helped with scheduling when I dropped by the dealership. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service took too long with no unelicited updates along
Service took too long with no unelicited updates along the way. 12,13,14,15
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Experience was good.
Experience was good. Salesman nice and courteous. Process went well shorter time than I had anticipated.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great day.
Great day. Process was quick and seamless. James S was also great. The car is great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Veterans appreciation policy is insulting to any veteran
Veterans appreciation policy is insulting to any veteran not discharge recently. Mountainview has an unacceptable opinion of what a veteran is and what their worth is to their dealership. If you fought a war… it doesn’t qualify you as a veteran. If you are recently discharged, you can have a veterans discount.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Raymond, Thank you for your feedback. First and foremost, we deeply respect and appreciate the service and sacrifices of all veterans—past and present—regardless of when you or anyone else served. We understand your frustration, and we want to clarify that the military appreciation program you mentioned is not a policy created or controlled by Mountain View Ford. It is a manufacturer-based incentive program developed and managed by Ford Motor Company. We are simply required to follow their eligibility guidelines when applying discounts and promotions. We truly wish the program were more inclusive of all veterans, and we encourage you to share your thoughts directly with Ford Motor Company at https://www.ford.com/help/contact/. Your voice matters, and sharing your perspective with them could help advocate for broader recognition. If there’s anything else we can do to help or if you’d like to speak directly with a member of our team, please don’t hesitate to reach out. We value you and your service.
Completely understand. Hopefully Ford will do the right thing soon. In the meantime, I hope to continue my mutually beneficial relationship with the dealership and the people who worked with me. I continue to endorse and recommend them. Ray
The transmission service was good and I appreciate the
The transmission service was good and I appreciate the use of a courtesy vehicle. However, after fixing the transmission, the O2 sensor started tripping the check engine light. My service advisor called and quoted me a high price for the replacement of the sensor and told me that it was coincidence and that it was the cost was my responsibility. I’ll be using another service center moving forward after the unwillingness to work with us at all.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair