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Mountain View Ford

(2,965 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 364-2070 (855) 364-2070
Used (877) 846-8022 (877) 846-8022
Service (877) 573-1995 (877) 573-1995

Reviews

(2,965 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mountain View Ford from DealerRater.

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I had a no pressure, great experience.

I had a no pressure, great experience. I found what I was looking for and my salesperson was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They had no desire to to care about the problem I have

They had no desire to to care about the problem I have with the jeep I bought that started the day I got it home. I bought it online and signed all paperwork online in good faith that I was getting a good vehicle. Only for it to start rattling in the motor when it would crank it.yes I know it’s used but on the same day I bought it if would of know it had a problem I would’ve not bought it. I live 100 miles away from there I would have just got something in my home town.I traded my truck that they were fixing in on it. Only reason my truck was there is because it broke down on me driving thur Chattanooga.but back to the jeep it was like they were in a rush for me to get it and get out of there with it. They showed no concern that I had a problem with it. Let me tell you woody Anderson in Huntsville is great my wife bought a used car there and it had a couple of issues they came to up picked it up fixed the problems and delivered it back that’s service there Mountain View for could care less all they care about it making that sell

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Alan, Thank you for sharing your feedback. I want to address your concerns directly. As you know, the vehicle you purchased had over 100,000 miles and was sold as-is. When you mentioned hearing an intermittent noise after delivery, I asked you to take it to a local dealer so we could better understand the issue and determine how to best assist you. Unfortunately, I haven’t heard back since that conversation. We take all customer feedback seriously and do our best to support buyers, even with as-is purchases. If you’re still experiencing the concern, please let me know what the local dealer has found so we can review it together. Sincerely, Brandon

Austin was so good in helping me find the perfect car for

Austin was so good in helping me find the perfect car for me and my family! We absolutely love our car !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They sold me a bad vehicle and want answer or return my

They sold me a bad vehicle and want answer or return my calls.Im having problems with this vehicle check engine light comes on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They got some unfair lending procedures.

They got some unfair lending procedures. Ran my creadit for 10,000 dollars over the asking price of the 2014 Ram I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Came to Mountain View with a truck in mind.

Came to Mountain View with a truck in mind. Rafael was knowledgeable, personable, quick and attentive. If he didn’t have the answer to something he was sure to get it right away. The financing team was also excellent. I have absolutely zero complaints. I couldn’t have asked for a better buying experience. Thanks to Rafael and everyone at Mountain View Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Xander was very easy to work with and the team made sure

Xander was very easy to work with and the team made sure everything got done quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service was excellent chris salesman was well

The service was excellent chris salesman was well explanatory on the vehicle showed us how everything worked

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience very professional great place to get a

Great experience very professional great place to get a car or truck, helpful and great thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kenny Cone was easy to work with , make the purchase

Kenny Cone was easy to work with , make the purchase process easy with no xx , would recommend to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.