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Lenoir City Ford

(2,270 reviews)
Visit Lenoir City Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award

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New (877) 445-1318 (877) 445-1318
Used (877) 445-1347 (877) 445-1347
Service (877) 445-3268 (877) 445-3268

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since March 2026.
At Lenoir City Ford we pride ourselves on offering the Right Vehicle at the Right Place and for the Right Price. Our mission is to be the premier Ford Dealer in East Tennessee by offering you the best experience...We are America's Home-Town Dealer where you are family.
America's Home Town Dealer

Service center

Phone number (877) 445-3268

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lenoir City Ford from DealerRater.

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Friendly and thorough! Detailed multi-point inspection helpful to point out issues which need to be addressed, including some not so obvious to me.

Friendly and thorough! Detailed multi-point inspection helpful to point out issues which need to be addressed, including some not so obvious to me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They perform only work you ask for. Tell you if something needs attention and they do excellent work in a timely manner.

They perform only work you ask for. Tell you if something needs attention and they do excellent work in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great work. Nice people. I look forward to the possibility of doing business with you in the future.

Great work. Nice people. I look forward to the possibility of doing business with you in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Service was performed as scheduled, on time and within the time alloted. All information about the service was explained in detail.

Service was performed as scheduled, on time and within the time alloted. All information about the service was explained in detail.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I brought my vehicle to the dealership to have a issue fixed and my service advisor Ciji was excellent in helping me get things squared away

I brought my vehicle to the dealership to have a issue fixed and my service advisor Ciji was excellent in helping me get things squared away

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Quick scheduling, quick service (just as discussed), friendly and courteous customer service representative. Clean and comfortable waiting area.

Quick scheduling, quick service (just as discussed), friendly and courteous customer service representative. Clean and comfortable waiting area.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service! Thanks so much. Service representative was courteous and professional. I will be back for any other needs.

Excellent service! Thanks so much. Service representative was courteous and professional. I will be back for any other needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Mr Ceil was a very thorough professional during our purchase of the New Ford Ranger. The purchase of this vehicle started the day before during multiple phone conversations and text messages of Their Truck Inventory,.. Ceil found the perfect truck for our needs…

Mr Ceil was a very thorough professional during our purchase of the New Ford Ranger. The purchase of this vehicle started the day before during multiple phone conversations and text messages of Their Truck Inventory,.. Ceil found the perfect truck for our needs…

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Quick and easy to get an appointment and service team is courteous and efficient each time I bring my car into the dealership,

Quick and easy to get an appointment and service team is courteous and efficient each time I bring my car into the dealership,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very good service. Nice people to deal with. Checked almost everything and finished on time.

Very good service. Nice people to deal with. Checked almost everything and finished on time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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