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Lenoir City Ford

(2,267 reviews)
Visit Lenoir City Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award

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New (877) 445-1318 (877) 445-1318
Used (877) 445-1347 (877) 445-1347
Service (877) 445-3268 (877) 445-3268

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since March 2026.
At Lenoir City Ford we pride ourselves on offering the Right Vehicle at the Right Place and for the Right Price. Our mission is to be the premier Ford Dealer in East Tennessee by offering you the best experience...We are America's Home-Town Dealer where you are family.
America's Home Town Dealer

Service center

Phone number (877) 445-3268

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lenoir City Ford from DealerRater.

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I recently had the refreshing pleasure to shop for a vehicle at Lenoir City Ford. Although I was unable to complete my purchase due to unforeseen person financial issues [burst pipe in attic!] the shopping experience was GREAT. And in my revision of my review I failed to note Selena Collins who help me throughout the entire occasion! You can call Selena and she will 'plain SoH any day! Thanks Selena! If anyone wishes I may be reached as I am James at ASU EDU

I recently had the refreshing pleasure to shop for a vehicle at Lenoir City Ford. Although I was unable to complete my purchase due to unforeseen person financial issues [burst pipe in attic!] the shopping experience was GREAT. And in my revision of my review I failed to note Selena Collins who help me throughout the entire occasion! You can call Selena and she will 'plain SoH any day! Thanks Selena! If anyone wishes I may be reached as I am James at ASU EDU

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Excellent service! Thanks so much. Service representative was courteous and professional. I will be back for any other needs.

Excellent service! Thanks so much. Service representative was courteous and professional. I will be back for any other needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I recently had the refreshing pleasure to shop for a vehicle at Lenoir City Ford. Although I was unable to complete my purchase due to unforeseen person financial issues [burst pipe in attic!] the shopping experience was GREAT. in my revision of my review I failed to note Selena Collins who help me throughout the entire occasion! You can call Selena and she will 'plain SoH any day! Thanks Selena! If anyone wishes I may be reached as I am James at ASU EDU Specifically their willingness to treat me with respect not found in other recent attempts to buy a car. I am not in their location and had to do all my dealings via phone and email but their participation was focused and pleasant as if I was eating popped corn in their sales floor. Selena and Mackenzie answered my detailed request with documented accurate responses. Unfortunately due to unforeseen personal financial issues (mainly a burst pipe in my attic that took out my kitchen!) I has to pass on the opportunity but the overall experience was not just pleasant but uplifting! Thank you Selena and Mackenzie

I recently had the refreshing pleasure to shop for a vehicle at Lenoir City Ford. Although I was unable to complete my purchase due to unforeseen person financial issues [burst pipe in attic!] the shopping experience was GREAT. in my revision of my review I failed to note Selena Collins who help me throughout the entire occasion! You can call Selena and she will 'plain SoH any day! Thanks Selena! If anyone wishes I may be reached as I am James at ASU EDU Specifically their willingness to treat me with respect not found in other recent attempts to buy a car. I am not in their location and had to do all my dealings via phone and email but their participation was focused and pleasant as if I was eating popped corn in their sales floor. Selena and Mackenzie answered my detailed request with documented accurate responses. Unfortunately due to unforeseen personal financial issues (mainly a burst pipe in my attic that took out my kitchen!) I has to pass on the opportunity but the overall experience was not just pleasant but uplifting! Thank you Selena and Mackenzie

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

I recently had the refreshing pleasure to shop for a vehicle at Lenoir City Ford. Although I was unable to complete my purchase due to unforeseen person financial issues [burst pipe in attic!] the shopping experience was GREAT. Specifically their willingness to treat me with respect not found in other recent attempts to buy a car. I am not in their location and had to do all my dealings via phone and email but their participation was focused and pleasant as if I was eating popped corn in their sales floor. Selena and Mackenzie answered my detailed request with documented accurate responses. Unfortunately due to unforeseen personal financial issues (mainly a burst pipe in my attic that took out my kitchen!) I has to pass on the opportunity but the overall experience was not just pleasant but uplifting! Thank you Selena and Mackenzie

I recently had the refreshing pleasure to shop for a vehicle at Lenoir City Ford. Although I was unable to complete my purchase due to unforeseen person financial issues [burst pipe in attic!] the shopping experience was GREAT. Specifically their willingness to treat me with respect not found in other recent attempts to buy a car. I am not in their location and had to do all my dealings via phone and email but their participation was focused and pleasant as if I was eating popped corn in their sales floor. Selena and Mackenzie answered my detailed request with documented accurate responses. Unfortunately due to unforeseen personal financial issues (mainly a burst pipe in my attic that took out my kitchen!) I has to pass on the opportunity but the overall experience was not just pleasant but uplifting! Thank you Selena and Mackenzie

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Mr Ceil was a very thorough professional during our purchase of the New Ford Ranger. The purchase of this vehicle started the day before during multiple phone conversations and text messages of Their Truck Inventory,.. Ceil found the perfect truck for our needs…

Mr Ceil was a very thorough professional during our purchase of the New Ford Ranger. The purchase of this vehicle started the day before during multiple phone conversations and text messages of Their Truck Inventory,.. Ceil found the perfect truck for our needs…

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Quick and easy to get an appointment and service team is courteous and efficient each time I bring my car into the dealership,

Quick and easy to get an appointment and service team is courteous and efficient each time I bring my car into the dealership,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very good service. Nice people to deal with. Checked almost everything and finished on time.

Very good service. Nice people to deal with. Checked almost everything and finished on time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Did good work and did recalls available I was unaware of. Was very thorough on everything

Did good work and did recalls available I was unaware of. Was very thorough on everything

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Outstanding groups of folks to work with. Pete was excellent!! I will be buying more from them in the future

Outstanding groups of folks to work with. Pete was excellent!! I will be buying more from them in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Tyler kept me updated and was very proactive in getting parts and ensuring my vehicle was ready when I arrived.

Tyler kept me updated and was very proactive in getting parts and ensuring my vehicle was ready when I arrived.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 2267 reviews

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