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Herrin-Gear INFINITI

(1,108 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 228-8194 (601) 228-8194
Used (601) 228-8459 (601) 228-8459
Service (601) 228-8604 (601) 228-8604

Reviews

(1,108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Herrin-Gear INFINITI, especially Caliyah, were very kind

Herrin-Gear INFINITI, especially Caliyah, were very kind and professional. I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your fantastic review! We’re thrilled to hear that Caliyah and our team at Herrin-Gear INFINITI provided you with a kind, professional, and exceptional car-buying experience. Your recommendation means the world to us, and we’re honored to have earned your 5-star rating. If you ever need anything in the future, we’re here to help. Enjoy your INFINITI, and we look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

Overall experience wasn’t bad, the prices for a tire

Overall experience wasn’t bad, the prices for a tire rotation and oil change has gotten stupid crazy though

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re glad to hear your overall experience at Herrin-Gear INFINITI was positive, but we understand your concern regarding pricing. Our goal is to provide exceptional service using genuine INFINITI parts and expert technicians to ensure your vehicle performs at its best. We continuously strive to offer competitive pricing while maintaining the highest standards of care. If you have any questions or would like to discuss service options, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

Chris was great!

Chris was great!! Not pushy just a good experience all around! Thank you Chris! Wife is loving her new Infiniti!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your 5-star experience! We're thrilled to hear Chris provided a no-pressure, seamless sales process that made purchasing your new INFINITI enjoyable. It’s wonderful to know your wife is loving her new INFINITI—our team strives to deliver exceptional customer care with every visit. We appreciate your business and look forward to assisting you both in the future! Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

Thanks Patrick for everything you have done and keep up

Thanks Patrick for everything you have done and keep up the good work. See you next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful 5-star review! We're delighted to hear that Patrick provided excellent service and support during your visit. Our team at Herrin-Gear INFINITI is committed to delivering top-notch care every time you come in. We look forward to seeing you again for your next service appointment! Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

Great atmosphere and fast and friendly service .

Great atmosphere and fast and friendly service . The appearance of the place is very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We're thrilled to hear that you enjoyed the welcoming atmosphere and fast, friendly service at Herrin-Gear INFINITI. Providing a top-tier customer experience in a comfortable and professional setting is always our goal. We appreciate your support and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

The easiest dealership ever!

The easiest dealership ever! James and Nathan were a gem to work with. Will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful 5-star review! We’re delighted to hear that your experience at Herrin-Gear INFINITI was seamless and enjoyable. James and Nathan’s commitment to making the car-buying process smooth and stress-free truly sets them apart. Your kind words mean so much to our team, and we’re thrilled to know you’ll be back. We look forward to assisting you again in the future and continuing to exceed your expectations! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

Good place to buy a vehicle from and keep it serviced

Good place to buy a vehicle from and keep it serviced they always check vehicle throughly to make sure it's in good running condition and service is dne in timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful 5-star review! We’re thrilled to hear that Herrin-Gear INFINITI continues to meet your expectations for both purchasing and servicing your vehicle. Our team is committed to thorough inspections and timely service to ensure your vehicle remains in peak condition. Your trust and recommendation mean so much to us, and we look forward to continuing to provide you with exceptional care! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

Jerry Jones gave me great service.

Jerry Jones gave me great service.I was very appreciative. Waiting area was very nice and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your 5-star experience with us! We're thrilled to hear that Jerry Jones provided you with exceptional service during your visit to Herrin-Gear INFINITI. Jerry's dedication to customer satisfaction truly shines, and we're proud to have him on our team. We're also glad you found our waiting area comfortable—creating a welcoming environment for our valued customers is a top priority. We appreciate your support and look forward to serving you again! #HGCares

I have been with the dealership since 2003.

I have been with the dealership since 2003. They always been great and there for you. The staff is always attentive and willing to assist.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal member of the Herrin-Gear INFINITI family since 2003! We’re honored to have earned your trust for over two decades. Our team takes great pride in providing attentive and reliable service every step of the way. Your satisfaction means everything to us, and we’re always here to assist with your INFINITI needs. We look forward to continuing to serve you for years to come! #HGCares

Service was timely.

Service was timely. Randy let us know status and kept us inform. Well please with Infinity service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your 5-star experience with Herrin-Gear INFINITI! We’re delighted to hear that Randy provided timely updates and kept you well-informed throughout your service visit. Ensuring a smooth and transparent process is always our priority, and it’s wonderful to know we exceeded your expectations. Your satisfaction means the world to us, and we look forward to providing the same level of excellence during your next visit. Thank you for choosing Herrin-Gear INFINITI! #HGCares