Reviews
Christopher Lewis listened to me as he helped me get the
Christopher Lewis listened to me as he helped me get the numbers that satisfied me. He was patient and I would recommend him to anyone in the market for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience with Herrin-Gear INFINITI! We’re delighted to hear that Christopher Lewis provided the attentive and patient service you deserve. Helping you find the perfect numbers to fit your needs is what we strive for, and Christopher’s dedication to customer satisfaction truly shines. Your recommendation means so much to us, and we’re thrilled to have earned your trust. Whether you're exploring INFINITI's luxurious lineup or a quality pre-owned vehicle, Christopher and our team are here to make every step of the process smooth and enjoyable. Enjoy your new vehicle, and thank you for choosing Herrin-Gear INFINITI! We look forward to serving you again or anyone you send our way. #HGCares
Great service and quick responses.
Great service and quick responses. Would recommend to any vehicle owner for services. Great facility.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing 5-star review! We're thrilled to hear you appreciated our great service, quick responses, and state-of-the-art facility here at Herrin-Gear INFINITI. Recommendations like yours mean the world to us and reinforce our commitment to providing exceptional care for all vehicle owners. We’re honored to have earned your trust and look forward to serving you again in the future. #HGCares
Second car I’ve bought from Herrin Gear in the past eight
Second car I’ve bought from Herrin Gear in the past eight months. Richard is a great guy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and for choosing Herrin-Gear INFINITI for your second vehicle in just eight months! We’re delighted to hear that Richard provided you with outstanding service once again. Building trust and delivering a seamless car-buying experience are our top priorities, and it’s wonderful to know Richard exceeded your expectations. If you need any assistance with your vehicles or have questions, we’re always here to help. Thank you for being a valued member of the Herrin-Gear INFINITI family! #HGCares
The service was excellent.
The service was excellent. My car was picked up and returned and in good condition by driver.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're so glad to hear that your service experience was excellent and that our pick-up and delivery service met your expectations. At Herrin-Gear INFINITI, we strive to make every step of the process as convenient and seamless as possible. We're pleased that your car was returned in great condition, and we look forward to serving you again for all your future vehicle maintenance needs. #HGCares
Great staff and great experience!
Great staff and great experience! They were very helpful and handled all of my concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your fantastic 5-star review! We’re thrilled to hear that our staff provided you with a great experience and handled all your concerns with care and professionalism. At Herrin-Gear INFINITI, we strive to deliver exceptional customer service and support for every guest. We look forward to assisting you again soon! Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares
Absolutely Awesome experience with the deale.
Absolutely Awesome experience with the deale. He was very compassionate about hos work and attentive to our request
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic 5-star review! We're thrilled to hear you had an "Absolutely Awesome" experience with Antonio Chambers, Lathario Barnes, and our sales team at Herrin-Gear INFINITI. Their passion for delivering attentive and compassionate service is what sets them apart. We’re so glad they were able to meet your needs and ensure a smooth, enjoyable car-buying experience. We appreciate your support and look forward to continuing to serve you! #HGCares
Service writer did an excellent job in explaining
Service writer did an excellent job in explaining everything. She was very helpful and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're so glad to hear that our service writer provided excellent care and took the time to thoroughly explain everything to you. At Herrin-Gear INFINITI, we pride ourselves on delivering knowledgeable and helpful service to ensure our customers have the best experience possible. We appreciate your feedback and look forward to serving you again! #HGCares
Appreciate Timothy Gray’s care in making buying a vehicle
Appreciate Timothy Gray’s care in making buying a vehicle easy in what can be a stressful experience. The staff at Herrin Gear have been accommodating and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your glowing 5-star review! We’re so pleased to hear that Timothy Gray made your vehicle purchase easy and stress-free. At Herrin-Gear INFINITI, our dedicated sales team works hard to provide accommodating and helpful service to every customer. We’re grateful for your trust and look forward to serving you again. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares
Awesome job, very knowledgeable, good personality, kind,
Awesome job, very knowledgeable, good personality, kind, wanted you to be pleased about the vehicle, respect, made you feel good about the way they handled business. Wanted you to be satisfied. Keep these people working for you. They are the best!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your glowing 5-star review! We're thrilled to hear that Terrance Burnett, Antonio Chambers, and the rest of our sales team provided such an exceptional experience. At Herrin-Gear INFINITI, we pride ourselves on having knowledgeable and personable staff who truly care about your satisfaction. It’s great to know that they made you feel valued and respected throughout the process. We’ll be sure to keep this incredible team working hard for our customers! We appreciate your support and look forward to serving you again. #HGCares
It was a very good and professional experience.
It was a very good and professional experience. Thanks for your assistance. Thank very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a very good and professional experience with our service department. Your satisfaction is our top priority, and we're always here to assist you with any of your automotive needs. We look forward to serving you again in the future! #HGCares