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Byerly Ford

(1,839 reviews)
2022 state dealer award
View 8 awards
2022 state dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byerly Ford from DealerRater.

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Excellent Customer Service. Very Chill. Very well put together. Sales Associate Victor Calderon is wonderful as well as the rest of Byerly Team. They’ll take real good care of you!

Excellent Customer Service. Very Chill. Very well put together. Sales Associate Victor Calderon is wonderful as well as the rest of Byerly Team. They’ll take real good care of you!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I have been buying from Byerly Ford for years. I have never had a bad experience with anyone there. The sale department sold me the cars and truck, and the service department is what keeps me coming back. George

I have been buying from Byerly Ford for years. I have never had a bad experience with anyone there. The sale department sold me the cars and truck, and the service department is what keeps me coming back. George

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Matt the sales guy was courteous and helpful the lady at the front desk was very nice

Matt the sales guy was courteous and helpful the lady at the front desk was very nice

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I want to thank Victor Calderon on helping me with my purchase. I am in love with my 2026 Ford explorer. I would definitely do business With Victor again if I ever want a car again.

I want to thank Victor Calderon on helping me with my purchase. I am in love with my 2026 Ford explorer. I would definitely do business With Victor again if I ever want a car again.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I cannot say enough great things about Melissa and the staff at Byerly Ford. My wife and myself were traveling from Green Bay, Wi to our condo in Fort Myers, Fl in a Ford Escape that we just bought about a month ago to leave in Florida for the winter. Well it broke down on I-65 at peak rush hour. A very nice young man towed our car to Byerly. We got there 15 minutes before closing. Evan and Joes were so nice to us, assuring me they will do everything they could to help us. The next morning at 7:30 am I’m there talking to the service rep and he bent over backwards to move our car to the front of the line to get looked at. I signed an order for one hour of diagnostic, which was a fair price of $200 after diagnosing everything and determining we have way too many issues going on the delay could be days. So it became time to buy a new used car that’s where we met Melissa what a wonderful person truly caring about us every step of the way also Melissa‘s used car manager was beyond awesome we ended up buying a very nice 2022 Ford bronco which we love by the way unless it took us every step on completing the sale. She never left our side to even drove us across the street because she did not want us to cross a busy street on foot. This is one of the nicest experiences I’ve ever had and I was in a used car business for over 30 years and I was just absolutely amazed how wonderful these people are. So 24 hours later we’re on the road and heading to FortMyers because of this great group of people if you’re looking to buy or have your car serviced highly recommend Melissa and Byerly Motors. Oh, by the way, the service technician that worked on our Ford Escape came over and said we’re not gonna charge you anything for the diagnostic. Again, going over the top to help us.

I cannot say enough great things about Melissa and the staff at Byerly Ford. My wife and myself were traveling from Green Bay, Wi to our condo in Fort Myers, Fl in a Ford Escape that we just bought about a month ago to leave in Florida for the winter. Well it broke down on I-65 at peak rush hour. A very nice young man towed our car to Byerly. We got there 15 minutes before closing. Evan and Joes were so nice to us, assuring me they will do everything they could to help us. The next morning at 7:30 am I’m there talking to the service rep and he bent over backwards to move our car to the front of the line to get looked at. I signed an order for one hour of diagnostic, which was a fair price of $200 after diagnosing everything and determining we have way too many issues going on the delay could be days. So it became time to buy a new used car that’s where we met Melissa what a wonderful person truly caring about us every step of the way also Melissa‘s used car manager was beyond awesome we ended up buying a very nice 2022 Ford bronco which we love by the way unless it took us every step on completing the sale. She never left our side to even drove us across the street because she did not want us to cross a busy street on foot. This is one of the nicest experiences I’ve ever had and I was in a used car business for over 30 years and I was just absolutely amazed how wonderful these people are. So 24 hours later we’re on the road and heading to FortMyers because of this great group of people if you’re looking to buy or have your car serviced highly recommend Melissa and Byerly Motors. Oh, by the way, the service technician that worked on our Ford Escape came over and said we’re not gonna charge you anything for the diagnostic. Again, going over the top to help us.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Larry was very helpful. Have been dealing with him for years and he has always taken care of me. Would recommend him to anyone I know looking for a truck or suv.

Larry was very helpful. Have been dealing with him for years and he has always taken care of me. Would recommend him to anyone I know looking for a truck or suv.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Aidan Chilton was amazing to work with very helpful and was able to get a deal done!

Aidan Chilton was amazing to work with very helpful and was able to get a deal done!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Larry was fantastic as usual we love our 2026 Ford Maverick XLT this is the 10th vehicle we bought from Byerly

Larry was fantastic as usual we love our 2026 Ford Maverick XLT this is the 10th vehicle we bought from Byerly

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Tyler Cahoe was great to work with! Will definitely refer him to anyone looking to buy.

Tyler Cahoe was great to work with! Will definitely refer him to anyone looking to buy.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Missi Hall sold me my 2022 Subaru forester. She was great quick and helpful with a very pleasant demeanor. This is the sexond car I have bought here in the last few years. If I bneed nother one I will definitely go to Byerly and ask for Missi!!

Missi Hall sold me my 2022 Subaru forester. She was great quick and helpful with a very pleasant demeanor. This is the sexond car I have bought here in the last few years. If I bneed nother one I will definitely go to Byerly and ask for Missi!!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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