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Byerly Ford

(1,822 reviews)
2022 state dealer award
View 8 awards
2022 state dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byerly Ford from DealerRater.

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HAVE BEEN A LOYAK CUSTOMER SINCE THE 1980's. BYERLY IS THE BEST. YOU CANNOT BEAT THER DAUNHAUERS. LARRY WENNING WAS MY LAST SALESMAN - HE's TOP NOTCH. CANNOT SAY ENOUGH GOOD THINGS ABOUT THE STAFF AND SERVICE,

HAVE BEEN A LOYAK CUSTOMER SINCE THE 1980's. BYERLY IS THE BEST. YOU CANNOT BEAT THER DAUNHAUERS. LARRY WENNING WAS MY LAST SALESMAN - HE's TOP NOTCH. CANNOT SAY ENOUGH GOOD THINGS ABOUT THE STAFF AND SERVICE,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very nice people to work with. I would purchase another vehicle from the dealership in the future.

Very nice people to work with. I would purchase another vehicle from the dealership in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello, thank you; we appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Missy made buying my car at Byerly Ford the most peaceful and easy-going process I’ve ever experienced at any car dealership. I am thankful that she was my representative and I look forward to doing business again at Byerly Ford in the future.

Missy made buying my car at Byerly Ford the most peaceful and easy-going process I’ve ever experienced at any car dealership. I am thankful that she was my representative and I look forward to doing business again at Byerly Ford in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The sale was extremely easy and the whole team professionals. I was treated so well. I highly recommend Byerly for your next purchase. Not only are Fords the best but the Byerly team went well beyond to ensure I was happy.

The sale was extremely easy and the whole team professionals. I was treated so well. I highly recommend Byerly for your next purchase. Not only are Fords the best but the Byerly team went well beyond to ensure I was happy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Byerly Ford Inc! Feel free to reach out to us if you need anything. Have a wonderful day.

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The purchasing process was very smooth and was looking for. I found exactly what I

The purchasing process was very smooth and was looking for. I found exactly what I

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Byerly Ford was very good to work with on purchasing my 2022 Ford Escape. Missy is an excellent sales person and explained everything perfectly. I'll send my friends and family to Byerly Ford!

Byerly Ford was very good to work with on purchasing my 2022 Ford Escape. Missy is an excellent sales person and explained everything perfectly. I'll send my friends and family to Byerly Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This dealership is Awesome. They take care of you from start to finish. Everyone is friendly & attentive. LAVONDA, AIDEN & GENE were great!!! They all made us comfortable, updated & were knowledgeable about all questions asked!! We have bought from other ford dealerships & never had such a wonderful experience. Byerly Ford is the one to go to!! Don’t think twice, go to this one!! THANK YOU LAVONDA, so many laughs!! THANK YOU AIDEN, you were exceptional & knew your job !! THANK YOU GENE, a finance man who was very knowledgeable!! WHAT A WONDERFUL EXPERIENCE!!! WE WALKED OUT SMILING & SO HAPPY!!! Michael & Shawn Scott

This dealership is Awesome. They take care of you from start to finish. Everyone is friendly & attentive. LAVONDA, AIDEN & GENE were great!!! They all made us comfortable, updated & were knowledgeable about all questions asked!! We have bought from other ford dealerships & never had such a wonderful experience. Byerly Ford is the one to go to!! Don’t think twice, go to this one!! THANK YOU LAVONDA, so many laughs!! THANK YOU AIDEN, you were exceptional & knew your job !! THANK YOU GENE, a finance man who was very knowledgeable!! WHAT A WONDERFUL EXPERIENCE!!! WE WALKED OUT SMILING & SO HAPPY!!! Michael & Shawn Scott

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Kristopher Milby is a good man to buy a car from, he's courteous, friendly and knowledgeable. I'd recommend him and Byerly Ford to my family and friends

Kristopher Milby is a good man to buy a car from, he's courteous, friendly and knowledgeable. I'd recommend him and Byerly Ford to my family and friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very pleased with my recent purchase of a 2026 Ford Bronco Sport at Byerly Ford in Louisville, KY! Worked diligently with sales expert Donnie Wilkes to get a great deal on the Bronco. Donnie is very knowledgeable and actively communicates during negotiations and final sales! Would definitely do business with Donnie again in the future!!!

Very pleased with my recent purchase of a 2026 Ford Bronco Sport at Byerly Ford in Louisville, KY! Worked diligently with sales expert Donnie Wilkes to get a great deal on the Bronco. Donnie is very knowledgeable and actively communicates during negotiations and final sales! Would definitely do business with Donnie again in the future!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kristopher Milby was an absolute pleasure to work with. He had an answer for every question, and communicated in an efficient manner. I would recommend him to anyone looking to purchase a vehicle!

Kristopher Milby was an absolute pleasure to work with. He had an answer for every question, and communicated in an efficient manner. I would recommend him to anyone looking to purchase a vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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