Bachman Chevrolet

Purchased a 2016 Chevy Malibu LT from another dealership and began having problems with water entering the trunk and rear passenger compartment at 16,000 miles. Because the original dealership is located in another county, I decided to use Bachman Chevrolet Service Department, Steve Brown and one of the techs were incredible, polite and patient and did everything in their power to repair my vehicle. After 14 visits, it was determined there was nothing else that can be done to stop the water from getting into the trunk and rear passenger area. I called GM to file a case and I was completely blown away from the service I received from a very nice representative named Kim (ext. 5921723). GM Customer Care communicated with me through the entire ordeal and when I announced that I did not want to own this vehicle any longer, she immediately escalated up to another department and they began the GM buyback process. I was asked by Leigh Hammond, GM Repurchase Coordinator, to pick any dealership that I wanted to purchase my new vehicle from and I made the right choice in picking Bachman Chevrolet. I contacted Mike Davenport and asked if he could be my sales representative and he agreed even though this sale would not net him anything, The following week I was contacted by Bill Mattingly, Sales Manager at Bachman and he asked me to locate a new vehicle that would make me satisfied and offered to locate what ever I had in mind. I found a car in Ohio and Bachman had the car here the next day. I can not write in words how happy and thankful I was in dealing with this stressful situation (banks, payoff, loans, etc) and everyone involved was extremely helpful by answering my calls, txt and emails when I had questions. I picked a 2018 Chevy Malibu and negotiated a great price with GM and within a few days I came in to sign paperwork and drove away in my new vehicle. Bachman Auto Group, Your staff was extremely polite and helpful and did a great job in making me a life long customer. This dealership sets the bar on customer service, customer satisfaction and sales experience. Thanks GM and Bachman Auto Group

I am a subscriber of the "Chevy Dude " Mike Davenport's YouTube channel. I was up in the middle of the night last Tuesday and luckily caught Mike's video on a fully optioned, blacked out 2016 ZO6 Corvette with just 669 miles that he just took in on trade. About middle morning that same day I texted Mike to see if the car was still available. We texted back and forth most of the day until we agreed on a deal, which included a trade for my 2015 370Z. I felt very comfortable making a sight unseen (other than a YouTube video) purchase for a substantial amount of money. All the paperwork and payments were completed within a few days. Since Delaware was getting hit with a Nor'easter I told Mike that the following week would be fine for the delivery. Thursday morning I called Mike and told him I didn't think I could wait till the following week for the car. He jumped right on it and the car was delivered at 9:15 PM Friday evening less that four days after the purchase. Mike's responsiveness to my emails phone calls was amazing, like I was the only customer he had. Even after the purchase he has answered all my questions quickly. I was so glad I contacted Mike and bought this amazing car. He made sure everything went smoothly. He also made a video of the departure from Bachman and subsequent delivery at my house. In that video he revealed that this sale in Delaware completed a sale by Mike in all the states. I couldn't have asked for a more honest, trustworthy and thorough salesman and dealership. Thanks for everything. I still can't believe I own this car.

Please see the very friendly and knowledgeable sales and finance staff at Bachman. Mark Townsley, Dan DaPonte and Steve Farmer made purchasing our brand new Chevy Cruz a breeze. I highly and whole heartedly recommend Bachman Chevrolet!

Because the work they does is very good and treat people with respect. I will recommend this dealer to my friends. Hope they keep doing great job

I live in Lexington and did not have any luck with three of the big dealerships here, so of course I go to the internet and I found a SUV I have been wanting and so I am so happy I drove to Louisville, Mike was great. I appreciated his honesty and there were no surprise additional charges or fees. Beautiful dealership and laid back atmosphere, but got me out the door quick. I will certainly check with Mike again when looking for my next purchase.

Mike was so great to work with! I was extremely nervous, being a first time new car buyer. He was very patient and understanding during the whole process. I'm very happy with my new Subaru Forester and the overall experience! -Cristi Smith

I reached out to Mike from Ontario, Canada with a question regarding his sales process, and he was more than happy to reply with the information I was looking for. As a new member of a sales team in a Chevrolet store with a long-term sales staff I know that I need to do something different to drive business. The information that Mike provides his potential customers and his followers on social media is invaluable. If you are looking to deal with a professional who is honest and operates with integrity look no further than Mike!

Chris Kendall was excellent to work with. Patient and very kind. I felt no pressure and he understood exactly what I wanted. Highly recommend to family and friends!

Mike Davenport is the best salesman around! I have bought 3 vehicles from him and I feel very comfortable with working with him! My newest truck is the one I have had my eye on for a while and with the help of Mike it was a dream come true! Thanks again Mike!

We went in for a certain car and it did not suit us. Mike Davenport was helping us. He made the experience fun. Usually it is a pressure in getting in a car. Mike work with us in finding a good car. Deb Marcum, work with us on the paper work. They both made us feel like we were friends not just a customer. Thanks you two, great experience. Have to say I have been to a lot of places for cars and this one was the bomb. Go get your car at Bachman, ask for Mike great personality.