Reviews
It didn't suck!
I saw the truck online. Called and got appointment set with Mike. I drove away with new truck 2 hours later. It was the best buying experience we have ever had. Thanks Bachman and Thanks Mike
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review Rhett! We aim to have a car buying experience that doesn't suck, as you put it, and Mike and the rest of our team really help make that happen. We always put the customer first at Bachman and strive to provide them with a smooth transaction. We're happy to hear that you had an excellent time and congratulations on your new vehicle! If there's anything at all that you need, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Home Run
Found the car I wanted at the price I wanted on line. Called the dealership and was turned over to Mike. We settled on terms and set an appointment for that day. When I arrived Mike had the car in service being checked out. The transaction went smoothly. I live 150 miles away in Ohio. I left home at 10:30 am on a snowy day and back home by 7. Mike treated me as an old friend even though we had never before met. He even made the delivery fun after explaining features and controls.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! It's pretty amazing hearing about how in one morning you can call about a vehicle and that night you can be driving it home! At Bachman, we're proud to offer the best car buying experience that we can and to have an amazing team that knows how to interact with customers, and Mike is no exception to that! We hope that you enjoy your new car! If there's anything that you need, don't hesitate to contact us! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Great Sales and Service
Have bought my last three cars at Bachman and used them almost exclusively for service since 2004. I have never left there dissatisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
outstanding dealership
They listened and they delivered, I have been buying cars from Bachman Chevrolet for years. Always try to go above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words, Martin. We look forward to seeing you again in the future! Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
New Truck
They had good salesman (Arturo) and did a good job showing us the new truck and explaining everything about the truck. Also showed us around the dealership if we ever need service done or need to bring it in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
Mike is the best.
I found my new used vehicle at Bachman. Mike listen to my concerns during the test drive. All of my concerns in buying a used car was taken away, thanks to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Mike. Please let us know if we can ever help you in the future. Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
Recent Service visit for my 2014 Corvette
Since Bachman has been servicing my 2014 Corvette, I have never had a bad experience. It is always easy to schedule an appointment, they personally call the day before a scheduled appointment to remind me of my appointment the next day and they get me in and out quickly and professionally when I drop the car off. I would not take my Corvette anywhere else in Louisville, its Bachman or it's not!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback! I'm happy to hear of your positive experience at Bachman Chevrolet, and we're grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
Very good
Especial attention there... everything was organized and very comfortable for the client...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great feedback Luis! We always strive to provide the best car buying experience that we can, so we're pleased to hear that you enjoyed your time working with us! Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Silverado purchase
Went to Bachman because the had the best price on the truck I wanted. Mike was recommended to us by a friend of the family. He made the purchase pain free with no pressure. Will definitely look at Bachman and mike for future purchases
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We're glad to hear that you were referred to us and that we were able to show you what we're all about - giving our valued customers the best car buying experience that we can. Mike is an great asset to our Team and he embodies everything we want to have in a salesman. We look forward to seeing you in the future! Sincerely, Mark Townsley - Director of Business Development, mtowsnely@bachmanautogroup.com
Thanks for the great review! We're glad to hear that you were referred to us and that we were able to show you what we're all about - giving our valued customers the best car buying experience that we can. Mike is an great asset to our Team and he embodies everything we want to have in a salesman. We look forward to seeing you in the future! Sincerely, Mark Townsley - Director of Business Development, mtowsnely@bachmanautogroup.com
Service
Wayne took great care of us in the service department,keeping us informed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barb, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com