Reviews
Wonderful Service and No Pressure Sales! #DaveRocks
For some time I have been looking for the vehicle that would best suit my business needs. Dave Neison was extremely helpful in finding me what I needed. After deciding on one car, I changed my mind and chose another one. Dave was gracious in helping me get the car I needed and was genuinely concerned about making sure I was happy with my purchase. If you are looking for great service and low pressure, Dave Neison is your man. We will return when I am looking for a pleasure purchase instead of a work one. Once I went to sign the papers and worked with the Finance Department Scott was very informative and gave me all options that would best benefit me. After I changed over to another car, Jared Sims really worked hard to make sure I got the lowest price available as well as any other warranties needed. I appreciate how friendly everyone was and how quickly they took care of me. I will be referring family and friends to Bachman Chevrolet
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for an amazing review! I'm beyond thrilled to hear that you had such a great car buying experience! At Bachman, our main priority is the customer and their needs. Helping them get the best deal possible is what we strive for and it's always great finding out that our team members have helped push for that. Dave, Scott, and Jared are dedicated to providing the best experience that they can and to make sure you leave the dealership happy with your purchase. We look forward to your next visit! If there's anything you might need from us, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
PLEASURABLE OCCASION - HOME FOLKS
Respectful, friendly, courteous, knowledgeable, understanding, and extremely helpful salesperson and finance department made our buying experience a most pleasurable occasion. I would highly recommend Bachman Chevrolet as the only Chevrolet dealership to buy from in Louisville KY. I will definitely go back to Bachman Auto Group for my next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
Best Experience!
It was the best experience. Mike Davenport had the car ready for us to look at. Mike and the staff stayed after business hours to finalize all the paperwork. Everyone went above and beyond to make the experience fabulous. We love our new car! Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
Betce
Bachman Auto Group is the best dealership to purchase your next auto from . Bachman also has a top notch service department. I have purchased 5 vehicles from Bachman and had all their service work done there. I wont shop anywhere else. Great and honest folks to work with... no pressure sales... All questions answered in detail.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bachman thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We look forward to working with you again! Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
Your next purchase should be from Bachman!
Never had a better experience buying a new car! Thanks Devin! This is my second purchase from Bachman Chevy in 2 yrs. I highly recommend them. Worth the drive from Lexington!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Dale. I'm very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
Return client
We just purchased our second car from Dan. He has both great follow through and a low key approach which can be a difficult balance to strike. After years of owning other brands, the excellent ratings from Consumer Reports convinced us to look at Chevys. We love our Volt and Impala.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review Rosalie! Dan is an amazing asset to our team and I'm thrilled to hear that you had a great experience when buying with him. We at Bachman pride ourselves on how we do business here, so it's wonderful to find out that our valued customers leave the dealership happy with their purchase. If you need anything at all, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Customer
Service is always great employees very friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
Nice buying experience
Friendly staff and very knowledgeable about the vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words, George. We look forward to seeing you again in the future! Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com
Chevy Dude and my F1FTY
Dealing with Mike was the absolute best car-buying experience I've ever had! He got me the best deal possible, even after shipping. Everything was smooth from the beginning, even though the majority of our communication was through text. He was always responsive, even late into the evening. I will always check with him first when looking to buy a car, no matter where I'm located. The Chevy Dude has gained a customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! I'm thrilled to hear that you had an amazing car buying experience! Putting the customer first and making sure that they get the best deal they can is our main goal in selling cars. Mike is a wonderful team member and perfectly exemplifies what we at Bachman want in our sales team. I hope you enjoy your new car and we look forward to your next purchase! Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Mike Davenport is Amazing!
Mike Davenport is more than a "car saleman" he is a true gentleman and friend. My first new car was purchased from him, it was totaled with in 9 months (no fault of my own) and Mike was the first call i made. I would not trust anyone else, if I move out of Louisville I will still be buying ny cars from Mike.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! First off, we're glad you're okay from your wreck! Totalling your car is definitely never fun (speaking from experience here) and is stressful enough without the extra pressure to find a new car. Secondly, we're glad that Mike was able to help you get into another car with ease! He's a great team member and really knows his customers. We hope you enjoy the new car and thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com