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Reviews
Always make me feel like their #1 customer They always make me feel like I am their number one customer by taking time out and checking on me
Always make me feel like their #1 customer They always make me feel like I am their number one customer by taking time out and checking on me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always make me feel like their #1 customer They always make me feel like I am their number one customer by taking time out and checking on me
Always make me feel like their #1 customer They always make me feel like I am their number one customer by taking time out and checking on me
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brad always takes care of me and my car's. Thank you Brad for all your support
Brad always takes care of me and my car's. Thank you Brad for all your support
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to deal with. Did not like all the waiting. I like the one price that they do.
Easy to deal with. Did not like all the waiting. I like the one price that they do.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you appreciated our One Price. Best Price. approach and found our team easy to work with. We also appreciate you pointing out the wait time. We know your time is valuable, and we're always looking for ways to make the buying process as efficient as possible while still ensuring everything is completed accurately. Thank you for choosing Jack Kain Ford. We truly appreciate your business and hope to provide you with an even faster, five-star experience the next time we see you!
I had a great experience at this dealership! The entire process was friendly, transparent, and stress-free from start to finish.
I had a great experience at this dealership! The entire process was friendly, transparent, and stress-free from start to finish.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're delighted to hear you had a great experience and that your purchase was friendly, transparent, and stress-free from start to finish. Providing an honest, straightforward buying experience is exactly what we strive for every day, and it's wonderful to know we delivered that for you. We truly appreciate your business and your trust in Jack Kain Ford. Congratulations on your new vehicle, and we look forward to serving you for many years to come!
I can understand charging a diagnostic fee but when I’m told to bring my parts in and “will take care of you” to only have the mechanic refuse to work on it for “liability “ and still charge me is xx. I’ll never set foot on that property again and will tell other people I know, to stay away as well.
I can understand charging a diagnostic fee but when I’m told to bring my parts in and “will take care of you” to only have the mechanic refuse to work on it for “liability “ and still charge me is xx. I’ll never set foot on that property again and will tell other people I know, to stay away as well.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very informative/nice They helped me anilize what was most important and what could wait a bit longer
Very informative/nice They helped me anilize what was most important and what could wait a bit longer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! We're so glad to hear our team was informative and took the time to help you understand what needed immediate attention and what could safely wait. We believe in giving our customers the information they need to make the best decisions for their vehicle—without pressure. Thank you for trusting Jack Kain Ford with your service needs. We look forward to seeing you again!
No I do not like to be interrogated like this. Do not ask me more or I will never ever respond to any other survey from you!
No I do not like to be interrogated like this. Do not ask me more or I will never ever respond to any other survey from you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We have always had an excellent experience with Jack Kain Ford! This time was no different! Everyone there is kind, courteous and wants to make sure we are satisfied with our purchase! The entire staff always goes above and beyond!
We have always had an excellent experience with Jack Kain Ford! This time was no different! Everyone there is kind, courteous and wants to make sure we are satisfied with our purchase! The entire staff always goes above and beyond!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you to the moon & back Tracie! You are going to love, love that beautiful Expedition and we wish you thousands and thousands of fun driving miles in it.
First time I was out within a hour for a oil change.Great job.Even with my appointment.
First time I was out within a hour for a oil change.Great job.Even with my appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear your oil change was completed in about an hour and that our team got you back on the road quickly. We appreciate you choosing Jack Kain Ford for your service needs and are grateful for the opportunity to earn your business. We look forward to providing you with the same fast, friendly service the next time you visit!