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Toyota of Bowling Green

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (303 reviews)
Sales hours: 8:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (833) 392-3893 (833) 392-3893
Used (833) 547-6018 (833) 547-6018

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Bowling Green from DealerRater.

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Great Car Dealership

Looking at a new RAV4. Kinny Landrum at Bowling Green Toyota sold a truck to my husband few months ago and he has been very happy with his professionalism and knowledge. Also, outstanding service department. We met Kinny through Crossland Community Church. He is a down-to-earth, honest person and knowledgeable about his job. My husband and I highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you S Watkins for being a repeat customer and we are glad that you are happy with Kinny Landrum's professionalism and knowledge...

Right Place Right price.

My car had broken down and I didn't know what me and my family were going to do about a car. I went to Toyota of Bowling Green and there we found the perfect vehicle and at the right price. The sales staff were able to work with us to get the exact car payment we could afford. Thank You Toyota of Bowling Green.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Alan. We are very glad we could help find you the perfect vehicle at the right price...

TOP NOTCH

A few years ago we bought a used Rav4 from a friend. We began to have it serviced at Toyota of Bowling Green and were very well pleased with the service. Shortly after buying the used Rav4 we traded our large Sedan for a new 2012 Rav4. Our experience again was great. Last week we went to look at the 2015 Rav4s, nor expecting to trade. However the salesman was very helpful and the offer was much better that we expected and we traded the 2012 Rav4 for a new 2015 Rav4. Trading has never been easier, Our son traded his 2012 Camry for a new Camry the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, we are glad that that you found the experience of trading vehicles to be easy...

Great experience

This was our third expeience in buying a Toyota Camry from Toyota of BG and by far it was the best. We were greeted by Gloria Russell while we were "window shopping" just before closing . She was friendly, helpful and informative even though her day was nearly over. We returned the next day to test drive a selection of Camry's and she bent over backwards to make sure we had everything we needed in order to make an informed decision. We found her to be very knowledgeable of the vehicles we looked at. Throughout the process, she was accommodating and never tried to high pressure us like some sales people do. When we moved into the process of filling out the paperwork, we were assisted by Kinny Landrum. He was professional and courteous and made the process very pleasant. We enjoyed working with both of these individuals very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, thank you for choosing to do business with Gloria Russell at Toyota of Bowling Green. We know that you have a choice on where you choose to do business and we thank you for choosing us, again!

Another Great Experience at Toyota of BG!

We just bought our third vehicle from Justin Taylor and can't say enough good things about him and Toyota of Bowling Green! Kinny Landrum did a thorough and awesome job of explaining the paper work. The service department is always very helpful as well. The whole experience, as always, was great! I LOVE my new Camry!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow! This is your 3rd vehicle from Justin Taylor at Toyota of Bowling Green! Thank you f=very much for continuing to come back!

Treated me like family!

This is the 2nd vehicle I have purchased through Toyota of BG! Gloria Russell was just as good the 2nd time around as she was the first! Couldn't ask for a more honest salesperson. She took the time to show us the perks of our new vehicle and introduce us to everything it had to offer! Kinny was wonderful as well! He made the paperwork seem like a breeze! Such a good group of people! I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for purchasing your 2nd vehicle from Gloria at Toyota of Bowling Green and we consider you family. Thank you.

Superior Customer Service from Kinny Landrum!!!

Kinny has gone above and beyond to help me feel comfortable and give me a top notch car buying experience. He is very personable, easy to talk with, and wanted me to have all of my questions answered. I could not recommend him more.Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for purchasing your Toyota Highlander from Kinny. Feeling comfortable throughout the car buying process is very important and we are glad that Kinny at Toyota of Bowling Green was able to help you thru that process. Enjoy your Highlander.

A wonderful buying experience with Kinny Landrum

This was one of my best experiences buying a car. Kinny Landrum was absolutely fantastic. He provided great customer care, he was exceedingly professional and truly listen to my needs. He understood my budget and got me into a fantastic car with no hassle in less than a week! Truly one of the best experiences I have ever had purchasing an automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeremy we are very happy that this was, as you stated "Truly one of the best experiences I have ever had purchasing a automobile"! We hope you will recommend Kinny at Toyota of Bowling Green to your friends and family. Thank you for your business!

Great experience at Toyota of Bowling Green!

I bought my first brand new car from Kinny Landrum at Toyota of Bowling Green, I was hesitant to buy a new car and dreaded dealing with a car lot and salesmen. However, it was such a great experience that I'm sad I hadn't done it earlier. Kinny is very knowledgeable about all the vehicles. All my questions and concerns were answered quickly. The best thing about the process was that Kinny went above and beyond in making the process complete. He is so easy to like and gives you so much time and help in the buying process. Even after the purchase, his service is unbelievable. He will go above and beyond to help understand everything about your car and to make service so easy. He even reached out to my husband who was a Toyota owner, but had not purchased at that lot. He will help you and I have found him so accessible. I love my new car and the whole experience was great. I am confident that Kinny will continue to answer any questions and go above and beyond expectations with any further car needs! I highly recommend Kinny and Toyota of Bowling Green!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Carol for sharing how pleased you are with the service that Kinny Landrum at Toyota of Bowling Green has provided you and your husband. We look forward to a very long relationship. Enjoy your vehicle...

Outstanding sales person Jason

Jason was a outstanding sales person. He gave us his personal attention. The ease of buying was second to none. The whole staff was outstanding. The new car manager, the finance rep, the detail tech., and even help from other sales professional. We were limited on time and the complete staff worked together to make this deal happen in record time. I would recommend this dealership to anyone in the market for a new or used automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason Gullet has been with us less than a month and we appreciate you sharing that your buying experience was second to none. We try and make sure the total experience from all departments makes you feel comfortable and at home. Thank you for recommending Jason Gullet at Toyota of Bowling Green...