Reviews
The team at Ganley did a fantastic job at getting what I
The team at Ganley did a fantastic job at getting what I needed done, and at a great price. Jason kept me in the loop throughout the entire process for the service and what recommendations that the Tech Darren saw to keep the civi running in top shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Antonio, thank you for sharing your review and feedback about Jason and Darren from our team! We hope to welcome you back to Ken Ganley Subaru Wickliffe for all of your future automotive needs.
I always have a great experience here at this location.
I always have a great experience here at this location. Friendly staff that are fast and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Ken Ganley Subaru Wickliffe with your service needs! We appreciate your kind comments about our team and look forward to seeing you at your next visit!
Hi, thank you for your kind words! We strive to provide excellent service and are happy to hear that we have succeeded. We appreciate your support and hope to see you again soon.
Our salesperson Joy really lived up to her name!
Our salesperson Joy really lived up to her name! She had our best interests at heart and went far above and beyond to make sure we were happy with our purchase. She made the car buying process low stress and pleasant. Thank you, Joy and the team at Ganley Subaru Wickliffe!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're pleased to hear Joy made the process stress-free and enjoyable. We look forward to serving you again at Ken Ganley Subaru Wickliffe. Safe travels!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Thank you again, and have a fantastic day!
Always an outstanding and customer centered experience!
Always an outstanding and customer centered experience! Professional, Quality and On-time service. The staff, customer service and free coffee are 10/10! The sales team and service teams are one of a kind!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Walter, thank you for your stellar review! We're pretty proud of our team and amenities here at Ken Ganley Subaru Wickliffe, and it's great to hear that you agree. See you next time!
Overall, it was good.
Overall, it was good. The team cared about my best interest and budget. Friendly and respectful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting the Ken Ganley Subaru Wickliffe team with your business! It was a pleasure working with you and we hope we have the opportunity to do so again in the future!
My car got oil change and tire rotation for a very
My car got oil change and tire rotation for a very competitive price. They also provide a complimentary car wash. My car got inspected and I received the inspection report and recommendations. Waiting facility is very good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dora, thank you for reviewing Ken Ganley Subaru Wickliffe so highly! We appreciate your praise for our competitive pricing, complimentary car wash, and thorough inspection process. See you next time!
Too many unexpected charges and very poor trade in was
Too many unexpected charges and very poor trade in was what we found as well as no ability to trust
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Personable and thorough experience.
Personable and thorough experience. Brandon is by far one of the best. He pays attention to details and concerns. I have all service, oil changes, tires, windshield wipers and everything else at this dealership. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tiffany, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback and for your business. We truly appreciate it at Ken Ganley Subaru Wickliffe!
Standing Applause for Joe Russo, Joy Taylor & Terry
Standing Applause for Joe Russo, Joy Taylor & Terry Maxson who patiently & proficiently walked me through my 2025 Suburu Crosstrek Experience yesterday. Ive purchased a dozen or so new vehicles over time & I can say with no hesitation Joy, Joy, & Terry stand out as demonstrating the Highest in Professionalism & Customer Care!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, thank you for your kind words! We're happy that Joe, Joy, and Terry made your 2025 Subaru Crosstrek experience so memorable. Thank you for choosing Ken Ganley Subaru Wickliffe!
Joe Russo , Joy Taylor & Terry Maxson made my 2025
Joe Russo , Joy Taylor & Terry Maxson made my 2025 Crosstrek Purchase a Breeze. I would recommend Ganley Suburu to anyone interested in a seamless, pressure free TRANSPARENT & CARING New Car Shopping experience! Thank you, THANK YOU!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your 2025 Crosstrek, Joseph! We're thrilled to hear Joe, Joy, and Terry made your purchase a breeze. Thank you for recommending Ken Ganley Subaru Wickliffe! Enjoy your new Crosstrek!