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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Brian was thorough, patient and extremely knowledgeable!

Brian was thorough, patient and extremely knowledgeable! He worked with me to find the best vehicle at an appropriate cost to keep me and my little ones safe and on the road. We wouldn’t buy from anyone else but Ken Ganley!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are grateful for your glowing review! It's wonderful to hear that Brian provided such thorough and patient service to you and your family. Please let us know if there's anything else we can do for you at Ken Ganley Subaru Wickliffe!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please let us know if there is anything else we can do for you; we are more than happy to help!

Clean and professional.

Clean and professional. Friendly staff that is not high pressure. Easy to get to for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Ken Ganley Subaru Wickliffe team with your business, Tim! We're grateful for your support and look forward to seeing you at your next visit!

Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great experience, very knowledgeable staff, super

Great experience, very knowledgeable staff, super friendly, no pressure, listened to my wants and needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re really happy to hear you had a great experience from start to finish. Your support means a lot! Thank you from all of us at Ken Ganley Subaru Wickliffe!

Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The staff at the dealership was exceptionally helpful.

The staff at the dealership was exceptionally helpful. The owner, Lou our sales representative and Tommy and Craig went above and beyond. Very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Linda - thank you for choosing Ken Ganley Subaru Wickliffe and sharing your kind words about Lou, Tommy, and Craig! We hope to see you again down the road. Enjoy your new car!

Franco is a real pro - maintenance done quickly - full

Franco is a real pro - maintenance done quickly - full report on vehicle was provided to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! Thank you for choosing Ken Ganley Subaru Wickliffe!

Have always taken my 2011 Subaru Legacy to Ganley

Have always taken my 2011 Subaru Legacy to Ganley Wickliffe since purchasing from this dealership. Would not go elsewhere. Exceptional Service Department and Technicians. Never disappointed, honest work ethics.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Karen, we truly appreciate your continued trust in Ken Ganley Subaru Wickliffe! It's wonderful to hear we have consistently delivered exceptional service. Thank you for sharing your experience!

Excellent service from start to finish.

Excellent service from start to finish. The staff were friendly, professional, and kept me informed throughout the process (through a short video). I will definitely be back again. Highly recommended.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Irish, thanks for your glowing review! We’re so happy our team made your experience smooth and informative. We look forward to seeing you again at Ken Ganley Subaru Wickliffe. Safe travels!

Would 1000% recommend working with Lou Kosmerl!

Would 1000% recommend working with Lou Kosmerl! He made the process of buying a used car less intimidating and even made it fun. I was up front about my budget and he worked with me to find something in my price range without pressuring me to look at more expensive cars. I was able to find a used car that was in great condition and feels like new. Hope everyone gets a chance to work with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carly, it's fantastic to hear Lou made the process enjoyable and stress-free. Thank you for choosing Ken Ganley Subaru Wickliffe and for your glowing recommendation! Safe travels!

A friend of mine who bought a new WRX recommended this

A friend of mine who bought a new WRX recommended this dealership. I had a great experience trading in my car and buying my new Impreza through them. David was very friendly and easy to work with. I would recommend them to anyone looking to buy a Subaru.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so thankful for your recommendation! It's fantastic to hear that David made your trade-in and purchase experience smooth and friendly. Congratulations on your new Subaru Impreza from all of us at Ken Ganley Subaru Wickliffe!

Joe the manager provided great customer,this is the

Joe the manager provided great customer,this is the second car purchased from him. I plan on coming back to purchase. 😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyal business and fantastic feedback about Joe! We look forward to seeing you again at Ken Ganley Subaru Wickliffe.