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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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We had a poor situation on a vehicle we purchased but Ken

We had a poor situation on a vehicle we purchased but Ken Ganley did everything to correct the situation, thanks for honoring your commitment to customer satisfaction.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and for giving us the opportunity to make things right. We appreciate your business and hope to see you again at Ken Ganley Subaru Wickliffe! Safe travels!

Everyone at the dealership are very Knowledgeable and

Everyone at the dealership are very Knowledgeable and caring. No matter what department they are in

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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe made a positive impression across all departments. We appreciate your support and look forward to serving you again in the future!

I recently had the pleasure of working with Ken Eggers at

I recently had the pleasure of working with Ken Eggers at Ken Ganley Subaru in Wickliffe, and I can confidently say it was the best car-buying experience I've ever had. From the start, Ken was incredibly funny and personable, making the entire process both enjoyable and stress-free. His extensive knowledge about the vehicles and the industry was immediately apparent, and he took the time to answer all of my questions thoroughly. Ken went above and beyond to ensure I found the perfect car to suit my needs, offering valuable advice without any pressure. His friendly demeanor and genuine interest in helping me as a customer truly set him apart. I left the dealership feeling confident and satisfied with my purchase, all thanks to Ken's exceptional service. If you're in the market for a car and want a positive buying experience, I highly recommend reaching out to Ken Eggers at Ken Ganley Subaru. You won't be disappointed!

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  • Overall experience 5.0
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Dealer response

Thank you for sharing such a glowing review of your experience at Ken Ganley Subaru Wickliffe! We're delighted to hear that Ken Eggers made the car-buying process enjoyable and stress-free with his knowledge and personable approach. We appreciate your recommendation, and we're thrilled you're satisfied with your purchase!

Love it, the experience was excellent.

Love it, the experience was excellent.,people are very nice, good coffee, place always clean

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Ken Ganley Subaru Wickliffe! We appreciate your kind comments and hope to see you again next time!

Salesman and the GM made the car buying process easy.

Salesman and the GM made the car buying process easy. Very satisfied with my new outback. Never owned a Subaru before.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe made your car-buying experience seamless and satisfying! Enjoy your new Subaru Outback, and welcome to the Subaru family!

Our salesman Lou Kosmerl was the best, found out what our

Our salesman Lou Kosmerl was the best, found out what our needs were and worked with us to close the deal. He is very knowledgeable on the product and a pleasure to work with. I would recommend him to anyone.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Lou provided a knowledgeable and pleasant experience at Ken Ganley Subaru Wickliffe. Thank you for recommending him, and we hope you're enjoying your new vehicle!

Even though I did not purchase a vehicle with thus

Even though I did not purchase a vehicle with thus dealership, it was not because the representatives were unresponsive or unfriendly. It was that your inventory didn't match my budget and wish list.

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  • Overall experience 5.0
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Dealer response

Thank you for considering Ken Ganley Subaru Wickliffe! We appreciate your understanding and are glad to hear our team was responsive and friendly. If there's anything else we can do or if your needs change, we'd love the opportunity to assist you in the future!

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Gino took excellent care of us.

Gino took excellent care of us. He listened to what we were looking for and had us test drive a few cars before we decided on our perfect car. Gino was very professional and honest. I would recommend Gino for all your vehicle needs

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Gino provided such excellent service at Ken Ganley Subaru Wickliffe! It's great to know he helped you find the perfect car and made your experience enjoyable. Thank you for recommending him, and enjoy your new ride!

Logan helped me buy my first car, he was super helpful

Logan helped me buy my first car, he was super helpful all the staff was great!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Amour, Your glowing review brightened our day! Hope to see you again soon! - Ken Ganley Subaru Wickliffe

HUGE shoutout to Allie Grant at Ken Ganley Subaru

HUGE shoutout to Allie Grant at Ken Ganley Subaru Wickliffe for making this car-buying experience seamless, fast, and one heck of an amazing deal! 🙌🏼 As a busy Realtor, my schedule is nonstop—on the road, in and out of homes, always on the go. Allie understood the assignment. I walked in, signed the papers, and was back on the grind in no time. 🔥 Im totally ready for this next chapter of real estate road life. 🏡💼💪🏼 #NewCarWhoDis #SubaruAscent #WickliffeOH #RealtorLife #OnTheGo #ClosingDeals #WomanOnTheMove #GratefulHeart #AllieGrantIsTheBest #DrivenAndDetermined

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi! We're delighted to hear that Allie made your car-buying experience at Ken Ganley Subaru Wickliffe so seamless and efficient! It's fantastic knowing you were able to get back on the road quickly with a great deal. Enjoy every mile in your new 2025 Subaru Ascent, and thank you for choosing us!