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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Excellent I had a great experience.

Excellent I had a great experience. I forgot to ask about using my Costco membership. But other than that. We were pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Renee, thank you for sharing your great experience! We appreciate your business and we hope to see you again at Ken Ganley Subaru Wickliffe.

Great dealership, I like the outdoors and the atmosphere,

Great dealership, I like the outdoors and the atmosphere, and friendly workers all around, both service, sales, and parts

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Hi Logan! Thank you for choosing Ken Ganley Subaru Wickliffe and highlighting our awesome team. We hope to work with you again in the future!

As a single woman buying a new car, I dreaded the car

As a single woman buying a new car, I dreaded the car buying scenario. I am relieved and very happy to say Burack, my car salesperson at Ganley Subaru East and the dealership’s manager made the entire process of finding the right car for me a pleasant experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Burack and the team at Ken Ganley Subaru Wickliffe made your car-buying experience a pleasant one! Thank you for choosing us, and we hope you're enjoying your new vehicle.

Will was awesome to work with.

Will was awesome to work with. He answers all the questions I had & walked me through the entire vehicles system. He is truly an asset to their team. If it wasn't for him, I wouldn't have driven farther, past another Subaru dealership, just to work with him & they probably won't have made a sale from me. Thanks Will for making the process smooth.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that Will provided such exceptional service and made the process smooth. We appreciate your kind words and are glad you chose to work with our team. Enjoy your new vehicle!

Everyone at the dealership had an emphasis on service!

Everyone at the dealership had an emphasis on service! I’ve had nothing but great experiences in the service department.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your positive experiences with the service department at Ken Ganley Subaru Wickliffe! Our team is dedicated to providing top-notch service, and we appreciate your feedback. Thanks for choosing us!

After three unsuccessful weeks attempting to buy a new

After three unsuccessful weeks attempting to buy a new Toyota RAV4, with no inventory available in the area and having to be put on wait-lists, I gave up and walked into Ken Ganley to look for a Subaru Outback and was greatly surprised. Allie Grant was great from the moment I stepped in the door until we drove off with a new Subaru. A lifelong Toyota owner, I am much impressed by the quality of the Subaru, the availability of inventory and the professional and friendly Ganley staff that we met. It was a simple and great car buying experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Allie and the team at Ken Ganley Subaru Wickliffe made your car buying experience a positive one! It's fantastic you found what you were looking for with us, and we're thrilled you're enjoying your new Subaru Outback. Thanks for choosing us!

Dario and Christian made it very easy to decide on and

Dario and Christian made it very easy to decide on and purchase my car. There were no pressure tactics, just sharing of information and giving me space to come to a decision. Brandon made the final paperwork process go very smoothly also. They earned my business and I am glad I chose Ken Ganley Subaru Wickliffe.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Dallas, thank you for taking the time to leave a review for us at Ken Ganley Subaru Wickliffe. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Joy was a joy to deal with.

Joy was a joy to deal with. An excellent salesperson. She made the buying process so easy, understandable and honest. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please let us know if there is anything else we can do for you; we are more than happy to help!

They were easy to deal with.

They were easy to deal with.everyone was very friendly and helpful and made sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe made your purchase experience friendly and seamless. Thank you for choosing us, and enjoy your new vehicle!

Joe and Christian were great to work with.

Joe and Christian were great to work with. They listened to my concerns. Overall I was pleased with pricing. I felt like they went above and beyond to give me a good car buying experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!