Reviews
Came in to discuss options for my lease that was ending
Came in to discuss options for my lease that was ending soon. The sales rep Jeff was open to what I had to say, what I wanted and quickly/efficiently priced out all my requests. The process was quick. Jeff was knowledgeable and if he didn't know the answer to something he found the answer quickly. The process was smooth and I drove away in a new lease. I am very happy and will definitely continue to use Ken Ganley and will continue to work with Jeff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jeff provided you with a smooth and efficient leasing experience at Ken Ganley Subaru Wickliffe. It's great to know he was attentive and knowledgeable throughout the process. Enjoy your new lease, and we look forward to assisting you again in the future!
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you have a great day!
Manager Dario and salesman Jeff Leovic were terrific in
Manager Dario and salesman Jeff Leovic were terrific in helping me make the lease of my new car easy and smooth and especially fair!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Dario and Jeff made your leasing experience easy and smooth at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive feedback, enjoy the new car!
The staff here were all friendly polite and
The staff here were all friendly polite and knowledgeable! Great experience with my vehicle purchase. I would recommend checking out their lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you had a great experience with your vehicle purchase at Ken Ganley Subaru Wickliffe! Our team takes pride in providing friendly and knowledgeable service. Thanks for recommending us, and enjoy your new ride!
I have my car serviced here and Franco and the techs are
I have my car serviced here and Franco and the techs are always great. I never have to wait long and they keep me informed on the status from start to finish. They are always up front and transparent with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Raj, thank you for sharing your experience with us! We're delighted to hear that Franco and the team at Ken Ganley Subaru Wickliffe provide such efficient and transparent service. We appreciate your trust in us for your car's needs!
The service man I dealt with was pleasant.
The service man I dealt with was pleasant. My scheduled appointment was timely and efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you to Ken for the great customer service!
Thank you to Ken for the great customer service! You were very helpful and we are very happy with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Ken provided you with great customer service at Ken Ganley Subaru Wickliffe! Enjoy your new purchase, and thank you for choosing us!
Great service as always.
Great service as always.I received text updates at all steps of the repair process. My car also received a complimentary car wash. Dropped it off and pick it up in a couple of hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear you enjoyed the service and appreciated the updates at Ken Ganley Subaru Wickliffe! It's great that your car got a complimentary wash too. Thanks for choosing us, and we look forward to seeing you next time!
Buying a car can be a very overwhelming process.
Buying a car can be a very overwhelming process. I had a very pleasant experience at this dealership. Logan was very kind and he went out of his way to make sure, he addressed any concerns. He even pulled the car inside of the garage bc the ground was wet and I wanted to check the underside for rust! I appreciated how he printed my vehicle’s carfax without me even having to ask. I never felt rushed, pressured or that I was being sold/mislead during my process. I’m grateful to have crossed paths with Logan and I will recommend any family and friends that are making big purchases, to do business with Logan. I’m grateful that I made a good cash purchase and did not get stuck with a lemon!! Look no further, this is the place you’d want to buy from and do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Charde, we're delighted to hear that Logan and the Ken Ganley Subaru Wickliffe team made your car-buying experience so pleasant! We appreciate your recommendation and are glad you found exactly what you were looking for. Enjoy your new vehicle!
Hi Charde, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The manager and sale staff were awesome, They helped me
The manager and sale staff were awesome, They helped me in every aspect of my new Subaru outback! Would definitely go back to buy another Subaru. ThankYou
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Malone, we're delighted to hear that our manager and sales staff provided such great assistance with your new Subaru Outback at Ken Ganley Subaru Wickliffe! Thank you for the kind words, and we look forward to welcoming you back in the future! Safe travels!
Always a pleasant experience taking my Crosstrek in for
Always a pleasant experience taking my Crosstrek in for service. Today I had dropped off my vehicle for the 30,000 maintenance and was notified via text that it was ready to be picked up. My vehicle was parked on the other side of the building and I appreciate Giovanni Casella retrieving my vehicle and driving it over to the service entrance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Renee, we're delighted to hear that Giovanni and our Ken Ganley Subaru Wickliffe team made your service visit seamless and pleasant. Thanks for sharing your experience with us!
