Reviews
They impressed us with their approach and honesty.
They impressed us with their approach and honesty. Will return for service in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us! We'll see you next time. Safe travels! - The Ken Ganley Subaru Wickliffe Team
The salesman, Cristian, is very knowledgeable and
The salesman, Cristian, is very knowledgeable and friendly.He was able to get the car I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brott! Thank you for leaving us this five-star review and kind words for Cristian from our sales team at Ken Ganley Subaru Wickliffe! We'll see you next time!
I experienced professionalism, politeness and efficiency
I experienced professionalism, politeness and efficiency when I brought my Subaru in for maintenance. I was consulted about a part that was recommended to be replaced. I agreed and waited a short time for the work to be completed. I’m a very satisfied customer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Barbara, we're delighted to hear about your positive experience with our team at Ken Ganley Subaru Wickliffe. Thank you for trusting us with your vehicle's maintenance and sharing such kind words! Safe travels until we see you next time!
Customer service was excellent! Thank you, Tommy for answering some questions and for your assistance after the maintenance was completed on my car!
Everything went well and Giovanni was so helpful and kept
Everything went well and Giovanni was so helpful and kept me updated while my car was being serviced. Always a pleasant experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sarah, we're delighted to hear that Giovanni provided you with excellent service at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive experience!
Brian treated me more than fairly.
Brian treated me more than fairly. When all was said and done he showed me how to work a lot of the tech gadgets I wasn't familiar with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
The staff was very friendly and knowledgeable.
The staff was very friendly and knowledgeable. The quote was explained yo me and I was not pressured to agree yo any repairs. Repairs were made in a timely fashion and the staff kept me informed of progress. It was a pleasure doing business with Ken Ganley Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was very pleased with my experience at Ken ganley
I was very pleased with my experience at Ken ganley Subaru in Wickliffe. My salesperson Gino was friendly and very informative. He even gassed up the vehicle and added Sirius radio on the car prior to me leaving. Since I purchased an older vehicle, I decided not to go with any extended warranties at this time. . The finance person iswas polite and very informative about what he had to offer, but he let me make the decision without feeling pressured. Even though I live in Akron, I would not hesitate to use this dealership. Again. Thank you for the easy experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience at Ken Ganley Subaru Wickliffe! We're delighted to hear that Gino and our finance team provided friendly, informative service without any pressure. We appreciate your willingness to travel from Akron and look forward to assisting you again in the future!
This is my 3rd purchase of a vehicle with Krn Ganley
This is my 3rd purchase of a vehicle with Krn Ganley Wickliffe since 2008. My last car was purchased in 2012. I just traded in. I always receive great quality cars with great service. This was my first time meeting and working with Ken Eggers. He was low key and knowledgeable. He answered all of my questions even after purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Ken Ganley Subaru Wickliffe! We're delighted to hear that Ken Eggers provided knowledgeable and attentive service during your recent purchase. Enjoy the new vehicle, and we look forward to assisting you again in the future!
Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!
Great.
Great. I'll be back. Jeff was thorough. He described my options and listened to my requests.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your five-star rating made our day! We can't wait to welcome you back soon! - Ken Ganley Subaru Wickliffe
Customer friendly.
Customer friendly.respectful and was able to address the concerns. Trustable. It would be nice if the wait time to see the finance manager was quicker.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear that our team at Ken Ganley Subaru Wickliffe was able to address your concerns and provide a respectful experience. We appreciate the suggestion regarding wait times and will work on improving this aspect. Your trust means a lot to us!