Reviews
Best sales and service staff in northeast sales Ohio
Best sales and service staff in northeast sales Ohio been with over twenty-five years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting the Ken Ganley Subaru Wickliffe team with your automotive needs! We're grateful for your support and look forward to seeing you at your next visit!
Everything was just fine,great service, knowledge
Everything was just fine,great service, knowledge ,answered questions, no high pressure like most dealers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tschernejohn, we're delighted to hear you had a positive experience with our team at Ken Ganley Subaru Wickliffe. Thanks for highlighting the great service and low-pressure approach!
I have been a customer for many years and always get
I have been a customer for many years and always get wonderful service. I enjoy working with their entire staff especially Joy Taylor. She listens and makes every effort to meet my driving needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JABONDI, we're delighted to hear that Joy and the team at Ken Ganley Subaru Wickliffe have consistently provided you with wonderful service. Thank you for your continued trust in us!
Hi Jabondi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please let us know if there is anything else we can do for you; we are more than happy to help!
Called this AM for oil change and got a 4:15 appointment.
Called this AM for oil change and got a 4:15 appointment. Was able to go bicycling while car was done. Communicated through texting and picked up when done. Car washed and recommend actions given.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a smooth and convenient experience with us at Ken Ganley Subaru Wickliffe. It's great that our team could accommodate your schedule and keep you informed throughout the process. Thanks for choosing us!
The personal attention and enthusiasm of the entire staff
The personal attention and enthusiasm of the entire staff are remarkable. They are focused on the customer’s experience and satisfaction. Every step of the way was positive.and avoided wasted time or needless sales talk. The Ganley team listened and the delivered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting the remarkable service at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided personal attention and a seamless experience. Your satisfaction is our priority, and we appreciate your feedback!
The showroom was clean and the sales person was
The showroom was clean and the sales person was knowledgeable, friendly, accommodating and didn't attempt to upsell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a positive experience at Ken Ganley Subaru Wickliffe! Our team takes pride in providing knowledgeable and friendly service. Thanks for sharing your feedback with us!
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A good straightforward dealership They didn’t play any
A good straightforward dealership They didn’t play any game and they where very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My Product Specialist, Cristian, was excellent and
My Product Specialist, Cristian, was excellent and answered all my questions thoroughly. This is my first new car purchase in 10 years. Thank you for your help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Janet, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great job was bit late for appointment but they were okay
Great job was bit late for appointment but they were okay with it ? got 30 K service done leaving next day for long trip so had to get it done thanks for accommodating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kaiser, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Good location, friendly people, fast service, offered
Good location, friendly people, fast service, offered loaner car. Very nice waiting room, tea, coffee, water, all free. Good service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!