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Ken Ganley Subaru Wickliffe

(3,063 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,063 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Great job was bit late for appointment but they were okay

Great job was bit late for appointment but they were okay with it … got 30 K service done leaving next day for long trip so had to get it done thanks for accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Kaiser, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Very very nice.

Very very nice. Listened to all of my needs and found me cars that worked and were in budget. I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent Treated well-very happy with experience You got

Excellent Treated well-very happy with experience You got all you are going to get Period

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Jeff is my salesperson and has been for quite sometime.

Jeff is my salesperson and has been for quite sometime. I trust him and wouldn't think of going to anyone else. As far as Ganley Subaru Wickliffe is concerned, I am very comfortable there. It is clean, and everyone is very welcoming, and oh, by the way, it is pet friendly. I like that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Christian was very easy to work with.

Christian was very easy to work with. He was understanding and patient and kind. Also very knowledgeable about the Impreza. I will highly recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Christian at Ken Ganley Subaru Wickliffe! We're delighted to hear that his understanding and knowledge made a positive impact. We appreciate the recommendation, enjoy your Impreza!

Just needed an oil change/ tire rotation, but it was

Just needed an oil change/ tire rotation, but it was handled quickly and efficiently. The waiting room was clean and comfortable. Overall, a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Renee, we're delighted to hear that your visit for an oil change and tire rotation at Ken Ganley Subaru Wickliffe was quick and comfortable. Thanks for the positive feedback!

Very nice experience.

Very nice experience. Customer service was exceptional. Thank you for your exceptional consideration. I?m very happy with my new car. Happiness is a Ken Ganley Subaru.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michele, we're delighted to hear that you had a great experience with us at Ken Ganley Subaru Wickliffe! Enjoy your new car and thank you for the kind words.

Dealership is fine has good knowledgeable sales people.

Dealership is fine has good knowledgeable sales people. Good inventory. No hard cell, which is good overall, it was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Ken Ganley Subaru Wickliffe! We're glad to hear that our knowledgeable team and no-pressure approach made your visit enjoyable. We appreciate the feedback and hope to see you again soon! Safe travels!

Dealer response

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Quick service given my situation.

Quick service given my situation. Went to pick up an accessory for my 2025 Subaru and managed to get a flat tire on my way there, due to glass stuck in my tire. The staff were extra helpful and I managed to get out in about an hour(ish). Thankfully this was discovered in the parking lot. It's like bad luck and good luck at the same time. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our team at Ken Ganley Subaru Wickliffe could turn your day around and get you back on the road quickly! It's great that we were able to help with both the accessory pickup and the unexpected tire issue. Thanks for sharing your experience, and drive safely!

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

Helpful The dealership was informative and helpful.

Helpful The dealership was informative and helpful. They were able to explain my new car devices and helped me with all of my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Enterline! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe was informative and helpful during your visit. It's great to know they were able to assist with explaining your new car devices and meet all of your needs! Enjoy the ride!