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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Everyone was nice and listened to my concerns.

Everyone was nice and listened to my concerns. They addressed each one and came up with a plan. I will be back.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe was attentive and helpful with your concerns. Thank you for the positive feedback, and we look forward to welcoming you back in the future!

Giovanni was thorough, quick and very professional.

Giovanni was thorough, quick and very professional. He kept me updated through the whole process of the repair.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bob, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Until the next time we meet, take care!

This dealership never disappoints and offers customers

This dealership never disappoints and offers customers the best service available in NE Ohio every time.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Ken Ganley Subaru Wickliffe consistently provides top-notch service. We appreciate your support and look forward to serving you again in NE Ohio!

The most friendliest dealership I have ever been to

The most friendliest dealership I have ever been to especially with Joy who helped tremendously to get me the car that I wanted. She never stopped trying once and for that I am forever grateful.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Kathryn, we're delighted to hear that Joy provided such exceptional service at Ken Ganley Subaru Wickliffe! Thank you for sharing your experience with us. Enjoy your new car!

As always keep getting better.

As always keep getting better. Everyone is pleasant and always smiling. Service was quick. Harley has a great personality. Service bays are clean which make me comfortable that I'll get my car back clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ronald, we're delighted to hear that Harley and the team at Ken Ganley Subaru Wickliffe made your visit a pleasant one. It's great knowing you appreciate our clean service bays and quick service! Thanks for sharing your experience with us!

Joy was a pleasure to work with and the dealership is

Joy was a pleasure to work with and the dealership is very friendly. Liked the after care to teach me more about my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Joy and the Ken Ganley Subaru Wickliffe team made your experience enjoyable. Thanks for highlighting our aftercare service!

Dealership is very nice salesman and financial was so

Dealership is very nice salesman and financial was so good took time to show us multiple cars

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Robert, thank you for visiting Ken Ganley Subaru Wickliffe! We're happy to hear our team provided great service and we hope to see you again in the future. Take care!

Excellent customer service at this dealership for

Excellent customer service at this dealership for repairs, questions, and maintenance. They?re always pleasant and helpful- the front desk, technicians, mechanics, and phone customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cynthia, thank you for highlighting the excellent customer service at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team has been consistently pleasant and helpful. We appreciate your support!

Friendly and helpful.

Friendly and helpful. No high pressure Everyone I dealt with was efficient and very friendly

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for the stellar review! Looking forward to your next visit! - Ken Ganley Subaru Wickliffe

We have been customers of Ken Ganley for many years,

We have been customers of Ken Ganley for many years, purchased vehicles and serviced our Subaru's. Jason Caja in service is an amazing! We have worked with him for years and he goes above and beyond for the customer. The maintenance staff does an wonderful job on the cars. Jason is one of the reasons we continue to service our cars at Ken Ganley!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Becky, we're delighted to hear that Jason and our team at Ken Ganley Subaru Wickliffe have consistently provided you with exceptional service. Thank you for your continued trust in us over the years!