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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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They were friendly, knowledgeable about the Subaru cars.

They were friendly, knowledgeable about the Subaru cars.I think they gave me a good deal. I will recommend them to my friends and relatives.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided wonderful service, and we're glad you're happy with the deal. Your recommendations mean a lot to us!

This was the best new car purchase experience I have ever

This was the best new car purchase experience I have ever had. Very professional, friendly and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Katy, we're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was excellent! Thanks so much for your business and enjoy your new car!

Great service and very helpful in finding a car to fit

Great service and very helpful in finding a car to fit our budget. Would definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided great service and helped find a car within your budget. We appreciate your support!

Normal servicing done well.

Normal servicing done well. Have used the dealer for over 5 years and they are the best. I feel comfortable driving knowing I will not have any problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, it's fantastic to hear that you've had positive experiences with us at Ken Ganley Subaru Wickliffe over the years. We're glad you feel confident and comfortable on the road after your service visits! Safe travels ahead!

Must faster process than when I bought my last car

Must faster process than when I bought my last car elsewhere. Salesman, Lou, was friendly and helpful. Happy with the deal and feel on my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cynthia, we're delighted to hear that Lou and our team at Ken Ganley Subaru Wickliffe made your car-buying experience smooth and enjoyable. Enjoy your new ride!

Normal servicing done well.

Normal servicing done well. Have used the dealer for over 5 years and they are the best. I feel comfortable driving knowing I will not have any problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Ken Ganley Subaru Wickliffe has been your trusted service provider for over five years! It's great knowing you feel confident and comfortable on the road after visiting us. Thank you for your continued support!

Logan was very professional, knowledgeable and answered

Logan was very professional, knowledgeable and answered all our questions and we didn’t feel pressured at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Donnie, we're delighted to hear that Logan provided a professional and pressure-free experience at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive feedback!

Great buying process.

Great buying process. Promises were made and kept regarding trade-ins and financing. Process was speedier than expected. Paperwork was minimal and seamless. The team was all professional and valued my time and opinions. Great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott, we're delighted to hear that the team at Ken Ganley Subaru Wickliffe made your buying process smooth and efficient. Thank you for sharing your positive experience with us!

Service is always quick and according to estimate.

Service is always quick and according to estimate. Never any costly surprises. Service person is very thorough and pleasant even when delivering bad news. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sharon, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe consistently provides thorough and pleasant service. Thank you for trusting us with your vehicle needs!

Great service department.

Great service department. Always prompt, courteous and professional. Work is done correctly the first time as expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our service department at Ken Ganley Subaru Wickliffe met your expectations with prompt and professional care. Thank you for trusting us, and we look forward to serving you again!