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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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My experience was wonderful.

My experience was wonderful. My salesman helped me find the car I was searching for. He was knowledgeable and made things fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Nancy! We're delighted to hear that your experience was wonderful and that our team at Ken Ganley Subaru Wickliffe made the process fast and easy for you. Enjoy your car!

I did my online search and found what I was looking for.

I did my online search and found what I was looking for. Logan helped us with all the questions and details. Last minute walk in and he got us out the door.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Logan was able to assist you efficiently at Ken Ganley Subaru Wickliffe. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

It was great and done before lunchtime.

It was great and done before lunchtime. Allie very knowledgeable and knew what i was looking for

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Anderson! Thank you for leaving us this five-star review and kind words about Allie from our sales team at Ken Ganley Subaru Wickliffe! We'll see you next time!

Excellent experience with my sales rep and the manager!

Excellent experience with my sales rep and the manager! They worked to beat the deal from another dealership to my satisfaction.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Rocco, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe exceeded your expectations and secured a deal you were happy with! Thank you for choosing us, and we hope you're enjoying your new vehicle!

Ken Ganley Subaru sales and service departments are

Ken Ganley Subaru sales and service departments are second to none in customer service and reliability.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Evan, we're delighted to hear that you found our sales and service departments at Ken Ganley Subaru Wickliffe top-notch in customer service and reliability. Thank you for the wonderful feedback!

Consumer response

A well deserved review!

Brandon and the Subaru East Team is amazing.

Brandon and the Subaru East Team is amazing. Excellent customer service. Friendly staff. Ganley Subaru East is by far one of the best dealerships and service departments that I have dealt with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tiffany, thank you for the wonderful feedback! We're delighted to hear that Brandon and our team at Ken Ganley Subaru Wickliffe provided such excellent service. We appreciate your support and look forward to serving you again in the future!

I went to Subaru in Wickliffe to purchase my Forester.

I went to Subaru in Wickliffe to purchase my Forester. They were excellent to work with. Very professional, explained everything to me as we went along. Answered all my questions. I would recommend this location. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided a professional experience during your Subaru Forester purchase. Enjoy the ride, and feel free to reach out if you have any more questions! Safe travels!

The staff is very professional and efficient.

The staff is very professional and efficient. Automobile prices are very fair. Sales staff is very friendly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Barry, we're delighted to hear that you found our team at Ken Ganley Subaru Wickliffe professional and friendly. Thanks for the positive feedback! Safe travels!

Ganley did a great job.

Ganley did a great job. Had a good car with low mileage at a VERY reasonable price.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Ken Ganley Subaru Wickliffe team with your business! We hope you enjoy your vehicle and look forward to working with you again in the future!

When there was a little hiccup with the car, Ken and

When there was a little hiccup with the car, Ken and Ganley Subaru were great about getting the issue addressed. Very nice people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our team at Ken Ganley Subaru Wickliffe was able to address the issue promptly and provide a positive experience. Thank you for your kind words!