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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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We had a great experience.

We had a great experience. Everything was simple and easy and everyone was very kind to us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Emily, A huge thank you for your amazing rating! We’ll be here whenever you need us again! - Ken Ganley Subaru Wickliffe

Ganley Subaru East Service Advisor Giovanni Casella was

Ganley Subaru East Service Advisor Giovanni Casella was professional and pleasant at my scheduled service appointment today.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Debbie, we're delighted to hear that Giovanni provided you with a professional and pleasant experience at Ken Ganley Subaru Wickliffe. Thanks for sharing your feedback!

Outstanding salesmen.

Outstanding salesmen. Brian and Michael were the best! They were fair in pricing and really went above and beyond in customer service. I can’t stand pushy salesmen and won’t buy from them. Brian listened to my needs for a new vehicle and the pricing I needed to stay within and he with Michael his manager delivered. I will recommend Ganley to friends!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Peggy, we're delighted to hear that Brian and Michael provided exceptional service at Ken Ganley Subaru Wickliffe! Thank you for recommending us to your friends. Enjoy your new vehicle!

Nice local clean dealership.

Nice local clean dealership. Ken was very professional. I Would come back and recommend the dealership to others.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We're glad to hear that Ken and our team at Ken Ganley Subaru Wickliffe provided a great experience. We look forward to welcoming you back in the future!

She was extremely knowledgeable about the EV vehicle we

She was extremely knowledgeable about the EV vehicle we purchased. Very accommodating with our time. The rest of the team at dealership was very hospitable and welcoming. We were extremely satisfied with the experience, and the vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a satisfying experience with our team at Ken Ganley Subaru Wickliffe! It's wonderful to know that the knowledgeable service and welcoming atmosphere made your EV purchase enjoyable. Thank you for choosing us, and enjoy your new vehicle!

Everyone we encountered at the dealership was pleasant.

Everyone we encountered at the dealership was pleasant. Logan did a great job of answering our questions and not making us feel pressured or rushed when making decisions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

John, we're delighted to hear that Logan and the team at Ken Ganley Subaru Wickliffe provided a pleasant experience without any pressure. Thanks for sharing your feedback!

I was taken promptly and they helped me get home to wait

I was taken promptly and they helped me get home to wait for my service by calling a Lyft for me. MUCH appreciated!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Wrightnour, we're delighted to hear that our Ken Ganley Subaru Wickliffe team could assist you promptly and make your service experience convenient. Thanks for sharing!

Everything went well.

Everything went well. I was expecting to have traid up my previous outback, but initially I received offer almost $2k less of KBB minimum value. Anyway I bought the new 2025 outback and my wife is happy. I would like to say special thank you to Cristian who was with me through all those days during buying process. I do appreciate his help and great service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're glad to hear that Cristian provided great service and helped make the buying process smooth. Enjoy your new 2025 Outback, and we're happy to know your wife is pleased too!

Great group of people!

Great group of people! They provided a lot of knowledge and great customer service! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear our Ken Ganley Subaru Wickliffe team provided such fantastic service! Thank you for visiting us and please don't hesitate to reach out if we can assist you again in the future!

Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Great.

Great. Fast, efficient , and accommodating. Brandon from service is great to work with. It?s good working with the team and those on the team who have assisted me in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Pamela, we're delighted to hear that Brandon and our Ken Ganley Subaru Wickliffe team provided you with fast and efficient service. Thanks for sharing your experience!