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Ken Ganley Subaru Wickliffe

(3,064 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Very friendly and courteous staff, exceeded my

Very friendly and courteous staff, exceeded my expectations and will definitely recommend them to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe exceeded your expectations! Thank you for recommending us, and we look forward to serving your friends and family in the future.

Dealership greeted us with a great friendly energy.

Dealership greeted us with a great friendly energy. Jeff took his time and explained every feature of the Outback we were interested in. Answered all questions we had and made sure we had no others. Would reccommed this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted to hear that Jeff and the team at Ken Ganley Subaru Wickliffe provided such a welcoming atmosphere. We appreciate your recommendation and hope you're enjoying all the features of your new Outback!

I will never, ever buy any other brand than Subaru!

I will never, ever buy any other brand than Subaru! Our Outback saved me from a major injury. I recently bought an Impreza on a trade in. This dealership is my favorite of all the dealerships I have dealt with in my car buying history. They are kind, considerate and give a GOOD DEAL!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sierra, we're delighted to hear that you had such a positive experience with Ken Ganley Subaru Wickliffe! It's wonderful knowing our team could provide the service and deals you're happy with. Enjoy your new Impreza!

normally dealerships wash the outside of the car after

normally dealerships wash the outside of the car after service. everything else was spectacular but I was disappointed to get in my car without it at least rinsed off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kelsie, thank you for your feedback. We're glad to hear that most of your experience was spectacular at Ken Ganley Subaru Wickliffe, but we apologize for missing the car wash. We'll work on improving this aspect of our service!

I went to the ganley subaru in wickliffe looking to

I went to the ganley subaru in wickliffe looking to upgrade my car. I received amazing assistance with my search for an upgrade. I am thrilled with my new crosstrek, and very happy with the service and help that I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nicholas, we're delighted to hear that you had a great experience upgrading your car at Ken Ganley Subaru Wickliffe! Enjoy your new Crosstrek and thank you for choosing us!

Friendly and helpful staff.

Friendly and helpful staff. Great service. Took their time, did the job right and informed me of the progress as it was going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Paul, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with friendly and thorough service. Thank you for sharing your experience!

Jeff Leovic has made my car leasing exceptional.

Jeff Leovic has made my car leasing exceptional. He is the reason I lease here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Your feedback made our day! Thanks for the five-star review! - Ken Ganley Subaru Wickliffe

Very informative and responsive to our needs.

Very informative and responsive to our needs. We appreciated the courtesy and helpfulness in making a car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lynn, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe was informative and responsive during your car purchase. Thank you for choosing us!

Excellent service answered all question and was able to

Excellent service answered all question and was able to set up service the next day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Your support shines as bright as five stars! See you again soon! - Ken Ganley Subaru Wickliffe

I was pleased with the purchase.

I was pleased with the purchase. Everybody at the dealership was courteous and professional. Even though they were very busy, it was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary, we're delighted to hear that you had a positive experience with our team at Ken Ganley Subaru Wickliffe. Thank you for your kind words and patience during the busy time!