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Ken Ganley Subaru Wickliffe

(3,065 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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They have an incredibly friendly and knowledgeable staff

They have an incredibly friendly and knowledgeable staff ready to answer any questions that you may have. Impeccable sales and service teams.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Chris, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe made such a positive impression! Thank you for the wonderful feedback.

Dealer response

Hello Chris, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Friendly and easy.

Friendly and easy. Help me. Understand all the features of the car and made the entire experience helpful

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was friendly and informative! Our team is always here to ensure you understand all the features of your new car. Enjoy every drive!

Very pleasant service experience.

Very pleasant service experience. Franco is so nice and take care from start finish. The service was completed quickly and thoroughly - even though I did not have an appointment. After previous services too I have not experienced any trouble.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that Franco provided such a pleasant service experience at Ken Ganley Subaru Wickliffe! It's great to know everything was handled efficiently and thoroughly. Thank you for your continued trust in us!

Always happy with the service, price, and customer care.

Always happy with the service, price, and customer care. Jason is the best! Always friendly and great communication! I have been a long time Subaru owner and Ganley does it best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, we're delighted to hear that Jason and the Ken Ganley Subaru Wickliffe team have consistently provided you with excellent service. Thank you for your loyalty and kind words!

From the moment I got a call back from the dealership, to

From the moment I got a call back from the dealership, to the moment, I stepped off the site with my new car, everything was impeccably done. Jeff and his team treated me like part of the family. I feel totally confident about my new car and I couldn?t be happier about the experience. I would 100% recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jessica, we're delighted to hear that Jeff and the team at Ken Ganley Subaru Wickliffe made you feel like family! Thank you for recommending us, and enjoy your new car with confidence!

Very honest staff, they went above and beyond to provide

Very honest staff, they went above and beyond to provide a positive experience. Additionally, Sales representative, Joy, treated us like family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

AMENOUGH, we're delighted to hear that Joy and the team at Ken Ganley Subaru Wickliffe made you feel like family! Thank you for sharing your experience with us.

Dealer response

Hi, we're so glad that we were able to go above and beyond. Please don't hesitate to reach out if there's anything additional we can do for you.

Jeff and his team took great care of me.

Jeff and his team took great care of me. Jeff respected my budget limitations and offered a number of scenarios for me. I decided to lease a 2025 Crosstrek and couldn’t be happier !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jessica, we're delighted to hear that Jeff and the team at Ken Ganley Subaru Wickliffe provided such excellent service! Enjoy your new 2025 Crosstrek, and thank you for choosing us! Safe travels!

Dealer response

Hello Jessica, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

So friendly and knowledgeable.

So friendly and knowledgeable. Very pleasant experience 😊 I love my Subaru ❤️❤️❤️ Great customer service 👍👍👍 5 stars ⭐

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Aayngel, we're delighted to hear you had such a pleasant experience with us at Ken Ganley Subaru Wickliffe! Enjoy your new Subaru and thank you for the fantastic review!

Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

My car was brought in for maintenance.

My car was brought in for maintenance. The work was performed efficiently and without any problems. Everyone I dealt with was extremely courteous and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Gloria, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Very friendly and courteous.

Very friendly and courteous. Work down quickly. I would refer people to their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback, Deborah! We're honored to receive your support and hope to see you again next time here at Ken Ganley Subaru Wickliffe!

Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!