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Ken Ganley Subaru Wickliffe

(3,065 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Allie Grant was wonderful.

Allie Grant was wonderful. She was extremely helpful. Robert, who set an appointment to help me learn about the car, was great! This was an excellent experience. I love my car. I am raving about Allie and Ganley Subaru Wickliffe to all of my friends and co workers!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Allie and Robert made your experience at Ken Ganley Subaru Wickliffe so positive! It's fantastic to know you're enjoying your new car and spreading the word about our team. Thank you for choosing us!

The entire experience was so pleasant!

The entire experience was so pleasant! Walking in the door we were warmly greeted and able to sit down with Allie within seconds to begin our search for the perfect Subaru that fit our families needs. Allie worked so hard to help us find something that we loved. She took time and had such patience to show us multiple vehicles and explain differences between each model and trim package. Dario was able to come in and do amazing things to get our numbers to were they needed to be to work within our budget. They are awesome, kind, caring, and genuine people! Then I sat down with Brandon and he continued to do a much appreciated, and great job to make the numbers make sense and get us what we needed as far as any extra coverages and packages to help along the way during the life of the vehicle. Everyone always had a smile!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eric, we're delighted to hear that Allie, Dario, and Brandon made your shopping experience at Ken Ganley Subaru Wickliffe pleasant! It's wonderful knowing our team could assist you in finding the perfect Subaru for your family. Thank you for sharing such kind words about their efforts!

Great service with friendly and knowledgeable staff.

Great service with friendly and knowledgeable staff. They made the purchasing process for our new car easy and enjoyable. Our salesperson did a great job explaining the many new features on our 2025 Outback.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team made the purchasing process smooth and enjoyable, especially when learning about your new 2025 Outback features. Enjoy every mile in your new car!

Everyone was very friendly.

Everyone was very friendly. They provided a ride home so I did g have to wait.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Joy! Thank you for leaving us this five-star review and for your kind words about our service team at Ken Ganley Subaru Wickliffe! We'll see you next time!

They were very good with finding the best deal with the

They were very good with finding the best deal with the bank. I really liked Logan and James. James made me laugh! I would definitely come back here to make another purchase in the future. Great customer service here at Ken Ganley in Wickliffe. Thank you so much for your help guys.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

It was a great experience.

It was a great experience. Everyone was nice and very friendly. The sale representative took the time to show all of the features offered. I would recommend going to them for any looking for a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

To all concerned: Yesterday, an extremely cold and snowy

To all concerned: Yesterday, an extremely cold and snowy day, we happened to be in the neighborhood of Wickliffe Subaru, and decided perhaps they could take us for servicing. And, yes, we were serviced within an hour or so by the technicians. Brandon was our contact, and he gave us the report, and also a bonus $50 discount. Our "wait time" was around an hour, on a busy afternoon. We received an excellent report on all aspects of our 2020 Outback Subaru and felt very relieved. Brandon offered us excellent service, feedback, and a relaxed atmosphere. We really like Ganley Subaru, located in Wickliffe, Ohio!!! The Rash family

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that Brandon and our team provided excellent service, even on a busy afternoon. We appreciate your kind words and look forward to serving you again in the future!

Very friendly staff informative very clean very good

Very friendly staff informative very clean very good coffee and very nice waiting room

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, we appreciate your positive feedback and shoutout to our team at Ken Ganley Subaru Wickliffe! We hope to serve you again in the future. Safe travels!

They are friendly and always willing to answer questions.

They are friendly and always willing to answer questions. They follow up to make sure you are satisfied.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided friendly service and thorough follow-ups. We appreciate your support!

She is new at selling cars and she did a great job.

She is new at selling cars and she did a great job. Just needs to brush up on more detail about financing, which she will

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We're glad to hear she did a great job at Ken Ganley Subaru Wickliffe and appreciate your understanding as she continues to learn. We hope you're enjoying your new car!