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Ken Ganley Subaru Wickliffe

(3,065 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Great Service!

Great Service! Very friendly and knowledgeable employees. I like that they’re straight up, no xx.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are honored to receive your support. Thank you! - The Ken Ganley Subaru Wickliffe Team

I drove 5 hours to get this car.

I drove 5 hours to get this car. Very friendly and informative it was worth the trip

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Don, Thank you for the five-star rating! The team looks forward to working with you again! - Ken Ganley Subaru Wickliffe

Brian Buehner, my salesman, was exceptional.

Brian Buehner, my salesman, was exceptional. Candid, straightforward and responsive. I would contact him again if I was in need of a car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike.B! We're delighted to hear that Brian provided you with exceptional service at Ken Ganley Subaru Wickliffe. Thank you for sharing your experience and considering us again in the future!

Giovanni was a great help and very attentive.

Giovanni was a great help and very attentive. Great costumer experience. He over looked a few previews repairs in my Impreza.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Giovanni provided you with attentive service at Ken Ganley Subaru Wickliffe. We appreciate your feedback and are here if you need any further assistance!

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Joe Vittalle is the best, a great Service Advisor!

Joe Vittalle is the best, a great Service Advisor!! Employees like him make a person look forward to and want to come for service as needed. He's friendly, informative and keeps you informed about every step of repair or needed service as nreded.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, we're delighted to hear that Joe provided such excellent service at Ken Ganley Subaru Wickliffe! It's great knowing he made your experience enjoyable and informative. Thanks for sharing this feedback with us!

Very professional staff, everyone was genuinely kind and

Very professional staff, everyone was genuinely kind and honest. Joy was incredibly courteous and thoughtful. They have a great employee culture established.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Aaron, thank you for highlighting the professionalism and kindness of our team at Ken Ganley Subaru Wickliffe! We're delighted to hear Joy made such a positive impression. We appreciate your feedback and support!

Thank you so much for your help in the process of buying

Thank you so much for your help in the process of buying my new car from your company

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure working with you! Thanks for trusting Ken Ganley Subaru Wickliffe with your business. We hope you won't hesitate to reach out if we can be of service again in the future!

I have never been treated better by a dealer.

I have never been treated better by a dealer. They were very fair and upfront in all of our discussions.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had such a positive experience with us at Ken Ganley Subaru Wickliffe. Thank you for your kind words and support!

This is my 6th car purchase from Ganley Wickliff.

This is my 6th car purchase from Ganley Wickliff. The entire stafi is professional , friendly and are always willing to go the extea mile to make the process easy and seamless. Gino is a superstar- working to find the perfect fit for the customer. and Mike is so efficient working to find the the magic number. Can't say enough for this dealership and it's staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Paula! Thank you for your continued trust in Ken Ganley Subaru Wickliffe! We're delighted to hear that Gino and Mike made your sixth purchase just as seamless as the others. Enjoy your car!

Dealer response

Hi Paula, we are very happy to have given you such a positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

I was very impressed by the service that was provided.

I was very impressed by the service that was provided. The enthusiasm and knowledge of the employees was very welcoming. The dealership itself was very clean and I loved the fact that they brought the car inside so I can look at it instead of going outside in the freezing cold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi xx. Bokar! We're delighted to hear that you had a great experience at Ken Ganley Subaru Wickliffe! Our team always aims to provide welcoming service and comfort for our customers. Thank you for sharing your feedback with us!