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Ken Ganley Subaru Wickliffe

(3,065 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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Ken Ganley Subaru Wickliffe is a top notch dealership.

Ken Ganley Subaru Wickliffe is a top notch dealership. They made the purchase of our new vehicle easy and stress free. They were very professional working through all of the questions and options to finalize our purchase. This is the second purchase we have made at this dealership and we will certainly return again for our next purchase.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi ST. Lux! Thank you for sharing your experience with Ken Ganley Subaru Wickliffe! We're delighted to hear that our team made the process easy and stress-free. We look forward to welcoming you back for your next purchase!

Great dealership to work with to buy a new car.

Great dealership to work with to buy a new car. Price of the vehicle was fair and they gave an honest value for our trade in. Easy to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joelgehly, we're delighted to hear you had a positive experience with us at Ken Ganley Subaru Wickliffe! Thank you for your kind words and support. Enjoy your new car!

I received excellent service from the friendly and

I received excellent service from the friendly and knowledgeable staff. Hands down the best dealership I've ever worked with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had such a positive experience with our team at Ken Ganley Subaru Wickliffe! Thank you for your kind words and support. We look forward to serving you again in the future!

Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jason Caja, Service Advisor, at Ken Ganley Subaru in

Jason Caja, Service Advisor, at Ken Ganley Subaru in Wickliffe, OH provided outstanding service. Communication was on point, keeping me up to date On the progress of the service is needed by 2021 Subaru Forester. He was also very helpful in providing further information about my car as well as services offered by Subaru.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jason provided outstanding service and kept you informed throughout your visit at Ken Ganley Subaru Wickliffe. Thank you for sharing your experience, and we're glad he could assist with all the information about your 2021 Subaru Forester!

Jason Caja, Service Advisor, at Ken Ganley Subaru in

Jason Caja, Service Advisor, at Ken Ganley Subaru in Wickliffe, OH provided outstanding service. Communication was on point, keeping me up to date On the progress of the service is needed by 2021 Subaru Forester. He was also very helpful in providing further information about my car as well as services offered by Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Betty, we're delighted to hear that Jason provided you with outstanding service at Ken Ganley Subaru Wickliffe. Keeping our customers informed and satisfied is a top priority for us. Thank you for sharing your experience!

Had 1 year service done on my Forester today.

Had 1 year service done on my Forester today. Easy to get an appointment, friendly fast service, was done in less than an hour. Always get our cars serviced here!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Marietta! We're delighted to hear that your service experience was quick and efficient at Ken Ganley Subaru Wickliffe! Thank you for trusting us with your Subaru Forester's care. See you next time!

I was very pleased with the service I received.

I was very pleased with the service I received. From Logan to James to the Cashier, everyone was very helpful with making sure that I had a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tyrell, we're delighted to hear that Logan, James, and the rest of our team at Ken Ganley Subaru Wickliffe provided you with a positive experience. Thank you for sharing your feedback!

I would definitely recommend this dealership.

I would definitely recommend this dealership. Everyone was very nice. They went above and beyond. Thank you so much.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Ken Ganley Subaru Wickliffe! We're delighted to hear that our team went above and beyond to provide a great experience. We appreciate your support!

I had a great experience at Subaru.

I had a great experience at Subaru. Logan and James did an excellent job making sure that I was accommodated and cared for during the entire experience. They worked hard to make sure that my experience went well. I?m very happy with the service that I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tyrell! We're delighted to hear that Logan and James provided you with excellent service at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive experience! Enjoy the ride!

Small but Excellent dealership.

Small but Excellent dealership. Had to visit two other dealerships for service last month and was amazed at how poor the customer service was at the other dealerships compared to this one. This dealership communicates 10 times better than the other dealerships I visited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rich .R! We're delighted to hear that our communication and service stood out during your visit to Ken Ganley Subaru Wickliffe. Thank you for choosing us and sharing such positive feedback!