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Ken Ganley Subaru Wickliffe

(3,066 reviews)
Visit Ken Ganley Subaru Wickliffe
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–2:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 975-5731 (866) 975-5731
Used (888) 417-1283 (888) 417-1283
Service (866) 630-0742 (866) 630-0742

Reviews

(3,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru Wickliffe from DealerRater.

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As a new lessee and new to Subarus, I needed extra help

As a new lessee and new to Subarus, I needed extra help navigating the process and the specifics of the car. Jeff and James were knowledgeable, patient, and easy to work with. I felt comfortable with the entire process, which was smooth and efficient. I look forward to an ongoing relationship with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Top notch vehicle service.

Top notch vehicle service. The only place we take our Forester for service. Professional. Competitive prices. Quality

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Ken Ganley Subaru Wickliffe with your Forester's service needs! We're delighted to hear that our team consistently provides top-notch, professional care at competitive prices. We look forward to continuing to serve you in the future!

I got a good deal on a car I wanted.

I got a good deal on a car I wanted. Salesperson was knowledgeable and efficient. Paperwork on pick up day was fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a smooth and efficient experience at Ken Ganley Subaru Wickliffe! It's great to know our team helped you get the car you wanted with ease. Enjoy your new ride!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We are always more than happy to assist you if anything else comes up. Take care!

The service was excellent.

The service was excellent. My computer software was updated in my car. The only thing I would suggest is to have the technician go over the software updates with the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Louise, thank you for your feedback! We're glad to hear you had an excellent service experience at Ken Ganley Subaru Wickliffe. We appreciate your suggestion and will consider it for future improvements. Safe driving!

Mike Swansinger and Mato Vunak are incredibly

Mike Swansinger and Mato Vunak are incredibly knowledgeable and the nicest people to work with when buying a car. They go out of their way to make absolutely everything right for the customer. You cannot help but leave happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mike and Mato made your car-buying experience so positive at Ken Ganley Subaru Wickliffe! Our team is dedicated to ensuring customer satisfaction, and it's great to know you left happy. Thank you for the wonderful feedback!

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Have always great service, Pleased with the process of

Have always great service, Pleased with the process of buying out my lease. All departments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! Thank you! - Ken Ganley Subaru Wickliffe

Dealer response

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Super helpful and very easy in and out they were able to

Super helpful and very easy in and out they were able to answer all of my questions and I was very happy with the car I received!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Anthony, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe made your experience smooth and informative. Enjoy your new car!

The process to buy a vehicle was very easy.

The process to buy a vehicle was very easy. The staff was friendly, informative and knowledgeable. We felt at ease and never felt pressured to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Friendly service and good customer service.

Friendly service and good customer service. Saleswoman Allie five stars. Overall pleasant experience buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very good atmosphere without too much pressure to buy a

Very good atmosphere without too much pressure to buy a car. Not too busy either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Asieminski, we're glad to hear you enjoyed the relaxed atmosphere and didn't feel pressured at Ken Ganley Subaru Wickliffe. We hope to see you next time! Enjoy your new ride!

Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!