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Brunswick Auto Mart

(3,489 reviews)
Visit Brunswick Auto Mart
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (216) 539-9195 (216) 539-9195
Used (440) 497-4009 (440) 497-4009
Service (330) 460-5146 (330) 460-5146

Reviews

(3,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brunswick Auto Mart from DealerRater.

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Mike was great on what was needed on my 07 Solara

Mike was great on what was needed on my 07 Solara Convert, he went above and beyond of what the situation was on all that he checked. Lot of bad info online texts of how bad a dealer is in regard to cost and others. This is not the case. The only drawback was grease on the driver's nice silver mat. No bid deal since I cleaned it and looks pretty good. I will request his ability next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thus far, it has been a great experience.

Thus far, it has been a great experience. Salesperson was quite helpful and experience with the service department was equally agreeable, although there has been little. need for service to date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Mr Ravi is a good sales person. Professional, knowledgeable and courteous. Would recommend them without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional environment.

Professional environment. Keeps you well informed about your vehicle. Waiting time was minimal. Same day oil change without an appointment. Friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

An excellent business.

An excellent business. Wide varieties of models. Very high quality of service. An outstanding communication to meet your needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Terence Dorsey who is an amazing guy to

I worked with Terence Dorsey who is an amazing guy to work with. Terry and I developed a great professional relationship that he knows what I like and he also knows that I worth at every penny.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Mangal! We’re glad to hear you had a positive experience working with Terence. Your satisfaction is important to us, and we appreciate your support. If there is anything we can improve on, please feel free to reach out to our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com at your earliest convenience. We appreciate your time.

Personal attention.

Personal attention. Beyond all my expectations. Go see the team ! You won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything went exactly as expected.

Everything went exactly as expected. Ryan did a great job! Never pushy and listened well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service dept.

Service dept. Friendly and quick, even took care of recall while I waited. Oh and free snacks and coffee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The employee was very nice and friendly.

The employee was very nice and friendly. Darryl waited on me when i when i came in with my Jeep and they were done working on it he came and got me to let me no the work was done on my car.Very nice worker at Brunswick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.