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Brunswick Auto Mart

(3,489 reviews)
Visit Brunswick Auto Mart
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (216) 539-9195 (216) 539-9195
Used (440) 497-4009 (440) 497-4009
Service (330) 460-5146 (330) 460-5146

Reviews

(3,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brunswick Auto Mart from DealerRater.

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Everyone at this dealership is very pleasant and very

Everyone at this dealership is very pleasant and very helpful!! They answer any questions you may have!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A pleasant experience.

A pleasant experience. No pressure. Fast and easy and payment didn't change once we signed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My last visit with the dealerships service department Was

My last visit with the dealerships service department Was very disappointing I would never recommend anybody Deal with that service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We sincerely apologize for the disappointing experience you had with our service department. Your feedback is very important to us, and we would like to learn more about what happened so we can improve. Please contact our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com at your earliest convenience. Charlie is dedicated to ensuring every customer has a positive experience and will personally address your concerns. We hope to regain your confidence in our service.

Very reliable.

Very reliable. All the people I dealt with were very knowledgeable and accommodating. The process went very smoothly because of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kindly and promptly took care of issue.

Kindly and promptly took care of issue. Because only an adjustment needed to be made without removing/replacing parts, it was done as a blessing. A great big thank you to the entire team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly No high pressure.

Very friendly No high pressure. They found the car we were looking for. Explained all the features

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledgeable, courteous, professional in every way!

Knowledgeable, courteous, professional in every way! David Dang, our Service Tech, best I’ve ever worked with at any dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kevin Moore gave me the best buying experience I have

Kevin Moore gave me the best buying experience I have ever had. He was professional, honest, and a pleasure to work with. He made everything so easy and was definitely looking out for my best interest. I am going to recommend him to friends and family. Thank you Kevin, your the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership worked with us to get the deal we wanted.

The dealership worked with us to get the deal we wanted. We were in and out in a reasonable amount of time and the associates were very friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, friendly sales staff.

Great service, friendly sales staff. Our salesman Ray was not only informative but helped us decide what is the most economical move for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.