Reviews
On time service friendly people. See above Fast friendly service and explained to me any issues.
On time service friendly people. See above Fast friendly service and explained to me any issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased our team provided prompt, friendly service and clearly explained all the issues on your Ford Maverick. Thank you for the five-star review and for trusting us with your service needs.
Good people, answered all questions, on time and on target. Been going there for years.
Good people, answered all questions, on time and on target. Been going there for years.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
My experience is good, but when they are finished, they don't put the options on my dashboard right back to where they were and I have to ask them to do that
My experience is good, but when they are finished, they don't put the options on my dashboard right back to where they were and I have to ask them to do that
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!
Good over all, but service writer did not address the concerns i had about the transmission when in sport mode and i feel the answer he did give me was poor at best. Other than that vehicle is good and time was on point with what i was told
Good over all, but service writer did not address the concerns i had about the transmission when in sport mode and i feel the answer he did give me was poor at best. Other than that vehicle is good and time was on point with what i was told
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
They completed the work quickly and exactly to the quoted cost. Would recommend the service department.
They completed the work quickly and exactly to the quoted cost. Would recommend the service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re pleased James and our service department completed your Ford’s work promptly and at the quoted cost. We appreciate your recommendation.
Above expectations and friendly staff Pleasant experience from start to finish no complaints definitely recommended
Above expectations and friendly staff Pleasant experience from start to finish no complaints definitely recommended
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled our friendly staff provided a smooth experience from start to finish when you picked up your used Ford Explorer. Thank you for recommending us, and enjoy your Explorer.
Everyone was friendly, efficient and respectful. Zyan went above and beyond expectations. I'll be back when I need anything for my Escape
Everyone was friendly, efficient and respectful. Zyan went above and beyond expectations. I'll be back when I need anything for my Escape
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team provided friendly, efficient, and respectful service. It’s wonderful to hear we surpassed your expectations. We look forward to assisting you with your Ford Escape again.
Work was done well within a reasonable time That is all I have to say
Work was done well within a reasonable time That is all I have to say
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Erick was great and the manager of store. The finance person wasn't pleasant to work with.
Erick was great and the manager of store. The finance person wasn't pleasant to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Al Spitzer Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Darryl was great to work with. He gave me all options but also was considerate of my goal in spending and was able to get the price down with a vehicle I love. They answered all of my questions and were transparent during the breakdown of cost when asked questions. My vehicle was on stop sale when I bought it due to the screens on recall, Darryl kept me updated a few times a week on an estimated time for my vehicle to be ready. Great communication.
Darryl was great to work with. He gave me all options but also was considerate of my goal in spending and was able to get the price down with a vehicle I love. They answered all of my questions and were transparent during the breakdown of cost when asked questions. My vehicle was on stop sale when I bought it due to the screens on recall, Darryl kept me updated a few times a week on an estimated time for my vehicle to be ready. Great communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your experience with Darryl’s helpful support. We’re glad he provided clear options and kept you informed during the recall hold. Congratulations on your new Ford and enjoy the journey ahead.