Reviews
Friendly, trustworthy, and efficient! All the qualities you want when you need auto service. I have been trusting fairfield performance honda for many years. Ryan the service rep is awesome!
Friendly, trustworthy, and efficient! All the qualities you want when you need auto service. I have been trusting fairfield performance honda for many years. Ryan the service rep is awesome!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your years of trust and kind words about Ryan and the team! We appreciate your loyalty here at Performance Honda. See you next time, Marge!
Great experience, from the time I arrived till the time it was time to leave because the car was finished being Service. Hayden was very professional listen to what my needs were got right on. All my pilot needed was an oil change and tire rotation I was in and out there within an hour. This is awesome Service. I’ve been coming here for a while. I purchased my first CRV from Jeff Wyler on Colerain. The engine had a problem they couldn’t figure it out so I bought it to Performance Honda. It was diagnosed and fixed that day ever since then I’ve been coming to Performance Honda, I have ended up buying three pilots from Performance Honda and the service that needed to be taken care of was awesome every time they treat me like a king up there and I really appreciate it when you get good service it makes your life so much easier thank you..
Great experience, from the time I arrived till the time it was time to leave because the car was finished being Service. Hayden was very professional listen to what my needs were got right on. All my pilot needed was an oil change and tire rotation I was in and out there within an hour. This is awesome Service. I’ve been coming here for a while. I purchased my first CRV from Jeff Wyler on Colerain. The engine had a problem they couldn’t figure it out so I bought it to Performance Honda. It was diagnosed and fixed that day ever since then I’ve been coming to Performance Honda, I have ended up buying three pilots from Performance Honda and the service that needed to be taken care of was awesome every time they treat me like a king up there and I really appreciate it when you get good service it makes your life so much easier thank you..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful experience with Hayden and the rest of our team! We're very grateful for your long-time business and trust in us at Performance Honda. We look forward to seeing you next time!
August 7, 2026 service to performance Honda was excellent. Courteous employees, explained what was needed and service completed in the time promised.
August 7, 2026 service to performance Honda was excellent. Courteous employees, explained what was needed and service completed in the time promised.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sharon, we are proud of our team for providing excellent service in a timely manner! Thank you for your kind words and for choosing Performance Honda!
Performance Honda went beyond what they could have done. Katlynn fought for us to have warranty work done when we were 3 days beyond the warranty period. I love how they stood behind their warranty. Katlynn was great to work with and kept us informed of the progress that was being made on repairing the car. We bring 3 Hondas to Performance Honda for maintenance because we trust their service on our cars. Gary Ray
Performance Honda went beyond what they could have done. Katlynn fought for us to have warranty work done when we were 3 days beyond the warranty period. I love how they stood behind their warranty. Katlynn was great to work with and kept us informed of the progress that was being made on repairing the car. We bring 3 Hondas to Performance Honda for maintenance because we trust their service on our cars. Gary Ray
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, thank you for sharing your thoughtful feedback! We're pleased to hear how far our team went to assist you and keep you informed throughout the process. We truly appreciate your business and support here at Performance Honda!
Nice and helpful but feel they didn’t thoroughly check it before I bought it.
Nice and helpful but feel they didn’t thoroughly check it before I bought it.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Jeff, it means so much to us to see your review! Thanks from the team at Performance Honda.
Absolute WORST company to deal with! Was jerked around for a month trying to get my title and lied to 4 times by several different managers as to where the title was. Will never step foot in the dealership or recommend for anything
Absolute WORST company to deal with! Was jerked around for a month trying to get my title and lied to 4 times by several different managers as to where the title was. Will never step foot in the dealership or recommend for anything
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Jill, this is certainly not the type of feedback we aim to receive. If you are willing to have a conversation, I would be grateful for the opportunity to take your call. Best, Matt Lockwood - General Manager - 513-829-7305
Love this dealership! We returned after having just ok experiences with others and I can honestly say they are the best! Jenny is so great to work with and took excellent care of us! Highly recommend her and Performance Honda!
Love this dealership! We returned after having just ok experiences with others and I can honestly say they are the best! Jenny is so great to work with and took excellent care of us! Highly recommend her and Performance Honda!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We love to see returning customers at Performance Honda. It's wonderful to hear you had such a positive experience with Jenny. We appreciate your recommendation and look forward to assisting you in the future!
An awesome experience! Performance Honda and our sales person, Mike Heckler, were easy to deal with and straight forward. Everything that happened was exactly as described and the day we picked our new vehicle was flawless and quick. We appreciate the no nonsense way of doing business and will certainly circle back on our next purchase. Job well done Performance!!
An awesome experience! Performance Honda and our sales person, Mike Heckler, were easy to deal with and straight forward. Everything that happened was exactly as described and the day we picked our new vehicle was flawless and quick. We appreciate the no nonsense way of doing business and will certainly circle back on our next purchase. Job well done Performance!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you had a seamless experience with Mike and our team at Performance Honda! We look forward to assisting you with your next purchase. Safe travels in your new vehicle!
I have been doing service business with Performance Honda for more than 30 years. They continue to deliver quality and timely work and I will continue to get my vehicles serviced there.
I have been doing service business with Performance Honda for more than 30 years. They continue to deliver quality and timely work and I will continue to get my vehicles serviced there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Craig, we’re grateful for your loyal support over the years! Thank you for choosing Performance Honda and we look forward to serving you and your vehicles for many more to come!
Josh Metz at the door and we proceeded to talk to him about getting a new car. He rode with us to try the car out as we requested that he ride. He explained how everything worked in buying a new car and he was very thorough. He has a great personality and a great smile. We would recommend him to our friends. He will do well as he is very friendly and knowledgeable. He worked with us in every way possible we went in the next day to take registration and title and he came out to the car with us and we had a few questions. He answered those questions. He is an asset to performance we would come back to him again. It was a pleasant experience and a very expensive experience, but where our loving our car thanks to Josh and also I must mention the Financial fellow was very pleasant very knowledgeable funny and he got the job done.
Josh Metz at the door and we proceeded to talk to him about getting a new car. He rode with us to try the car out as we requested that he ride. He explained how everything worked in buying a new car and he was very thorough. He has a great personality and a great smile. We would recommend him to our friends. He will do well as he is very friendly and knowledgeable. He worked with us in every way possible we went in the next day to take registration and title and he came out to the car with us and we had a few questions. He answered those questions. He is an asset to performance we would come back to him again. It was a pleasant experience and a very expensive experience, but where our loving our car thanks to Josh and also I must mention the Financial fellow was very pleasant very knowledgeable funny and he got the job done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carolyn, it's great to hear you are loving your new car! Thank you for sharing your feedback about Josh and the team. We are grateful for your business this wonderful review from all of us at Performance Honda!