Reviews
Friendly people job well done. Make sure you understand the services that are being done and I do anything that they can help you with.
Friendly people job well done. Make sure you understand the services that are being done and I do anything that they can help you with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team! See you next time at Performance Honda!
Had a great experience with Performance Honda Fairfield. I came in for a second opinion of a necessary repair after initially going to another dealership in Cincinnati. Performance Honda fixed the problem at a very reasonable price. The staff was very good at explaining the issue and easy to interact with.
Had a great experience with Performance Honda Fairfield. I came in for a second opinion of a necessary repair after initially going to another dealership in Cincinnati. Performance Honda fixed the problem at a very reasonable price. The staff was very good at explaining the issue and easy to interact with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear the feedback! Thank you for choosing Performance Honda Fairfield and we hope to have you back!
We are in the early stages of car shopping and reached out to Performance Honda along with a few other dealerships. It was maybe 2 minutes before salesman Conrad contacted me and man this place is amazing. Within no time at all I had a walk around video I asked for and all of my questions answered. The sales manager (forgot her name) also followed up and was amazing as well. Since they are 4 hours away, we haven't had any space in our schedule to go look at the car but I would put this place on the top of my list on places to buy from and I'm still hoping the Volvo we looked at is still there shortly as we finish our car shopping journey as I'd love to buy from these guys. Definitely can't go wrong with this dealership and the many positive reviews you see are for a reason. Thanks so much Conrad for your professionalism. While we haven't committed to anything yet, you guys are still top of the list when we do. The Trestka family
We are in the early stages of car shopping and reached out to Performance Honda along with a few other dealerships. It was maybe 2 minutes before salesman Conrad contacted me and man this place is amazing. Within no time at all I had a walk around video I asked for and all of my questions answered. The sales manager (forgot her name) also followed up and was amazing as well. Since they are 4 hours away, we haven't had any space in our schedule to go look at the car but I would put this place on the top of my list on places to buy from and I'm still hoping the Volvo we looked at is still there shortly as we finish our car shopping journey as I'd love to buy from these guys. Definitely can't go wrong with this dealership and the many positive reviews you see are for a reason. Thanks so much Conrad for your professionalism. While we haven't committed to anything yet, you guys are still top of the list when we do. The Trestka family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Frank, thank you so much for sharing your experience with Conrad and our team. We’re here to help make your car shopping journey as smooth as possible. We’re excited to assist you again soon, hopefully with that Volvo still in stock! Safe travels, and see you soon at Performance Honda!
Great staff they do great service work. Everyone acts professional, and seem to work well together
Great staff they do great service work. Everyone acts professional, and seem to work well together
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gene, we really appreciate your kind review! Thank you for choosing Performance Honda.
Katlynn was my advisor and she was nothing but amazing! She’s very understanding! Great all around the board
Katlynn was my advisor and she was nothing but amazing! She’s very understanding! Great all around the board
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are proud to hear you are so confident in Katlynn and our team, Mis! Thank you for choosing Performance Honda and for sharing your experience.
All seems to have gone well as of now, 20 hrs. pryor to my brake replacement job. My service advisor Austin Conte played a major role in it.
All seems to have gone well as of now, 20 hrs. pryor to my brake replacement job. My service advisor Austin Conte played a major role in it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Melvin, thank you for sharing your feedback with us! We're pleased to hear you're satisfied with our service and Austin's assistance. We'll pass along your kind words to him. If you have any further questions, feel free to contact us. Your business is valued, and we look forward to working with you again at Performance Honda.
My experience with Katlynn Hornsby. I needed to have my windshield replaced. Katlynn explained the process and was very attentive, patient and knowledgeable regarding the process. As I was trying to determine how I could get my car to the dealership for the repair (I caregive my 97 year old Father) she immediately told me about the valet service that us offered by Performance Honda. This totally reduced my stress on how to get my car there. I have owned 3 Honda's and been a customer with the Service Department for over 20 years. I appreciate the excellent service that I have received from the Service Department and the Service Advisors.
My experience with Katlynn Hornsby. I needed to have my windshield replaced. Katlynn explained the process and was very attentive, patient and knowledgeable regarding the process. As I was trying to determine how I could get my car to the dealership for the repair (I caregive my 97 year old Father) she immediately told me about the valet service that us offered by Performance Honda. This totally reduced my stress on how to get my car there. I have owned 3 Honda's and been a customer with the Service Department for over 20 years. I appreciate the excellent service that I have received from the Service Department and the Service Advisors.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katrina, thank you for your thoughtful review! We’ll be sure to share this feedback with Katlynn and the rest of the team. We appreciate your continued support and the 5-star rating of Performance Honda. Thanks for sharing!
It was so easy to deal with this dealership and this was my second car I bought from here. I will recommend this dealership and to come to see Conrad.
It was so easy to deal with this dealership and this was my second car I bought from here. I will recommend this dealership and to come to see Conrad.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation and kind words! We will pass along your praise to Conrad and the Performance Honda team. Drive safe!
Would recommend Performance Honda to be anyone because of their great customer service. Josh Crowley and Matt Lockwood were really helpful in my purchase!!!
Would recommend Performance Honda to be anyone because of their great customer service. Josh Crowley and Matt Lockwood were really helpful in my purchase!!!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We’re so happy to hear you had a great experience with Josh Crowley and Matt Lockwood! Thank you for choosing Performance Honda and for sharing your feedback!
Everything handled very well, didn’t run car through car wash when finished, oh well
Everything handled very well, didn’t run car through car wash when finished, oh well
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful to have earned your business, Donald. Thanks for taking the time to leave us a review! - The Performance Honda Team