Reviews
Write a reviewGreat staff, very responsive.
Great staff, very responsive. I appreciated how they handled my purchase and the delivery of my vehicle.
Great staff, very responsive.
Great staff, very responsive. I appreciated how they handled my purchase and the delivery of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to learn about your amazing experience! It was truly a pleasure serving you!
We've worked with Jim Turner for years, just purchased
We've worked with Jim Turner for years, just purchased our 3rd vehicle through him, highly recommend him, honest and genuine! Always a fair deal and great service!
We've worked with Jim Turner for years, just purchased
We've worked with Jim Turner for years, just purchased our 3rd vehicle through him, highly recommend him, honest and genuine! Always a fair deal and great service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always love having you at our dealership. We are ready to continue exceeding your expectations each and every time you visit us!
Bought a GMC SUV .
Bought a GMC SUV ..noticed a vibration.took it back and a manager drove it .said nothing he noticed..so had a check done and Cadillac converter clogged.using fuel like crazy..no warranty.
Bought a GMC SUV .
Bought a GMC SUV ..noticed a vibration.took it back and a manager drove it .said nothing he noticed..so had a check done and Cadillac converter clogged.using fuel like crazy..no warranty.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Donna. Would you please contact our General Manager at 855-299-1953 to elaborate on your review so that we can attempt to resolve this issue?
Excellent service - my sales person did an amazing job
Excellent service - my sales person did an amazing job with the whole purchasing process - would and have recommended Ford to my family and friends - thank you for a great experience with the purchase of my car
Excellent service - my sales person did an amazing job
Excellent service - my sales person did an amazing job with the whole purchasing process - would and have recommended Ford to my family and friends - thank you for a great experience with the purchase of my car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Joelle! We are so happy to know that you had a great experience at Mike Castrucci Ford! We truly appreciate your business and look forward to your next visit!
I always enjoy dealing with the people at Mike Castrucci.
I always enjoy dealing with the people at Mike Castrucci. Easy to work a fair deal with them.
I always enjoy dealing with the people at Mike Castrucci.
I always enjoy dealing with the people at Mike Castrucci. Easy to work a fair deal with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so thrilled to hear you continue to have an amazing experience with us! We are looking forward to your next visit!
Sales team wouldn’t even get up out of their chair to
Sales team wouldn’t even get up out of their chair to help me. They weren’t very nice. The truck I went to see was sold days before even though I ask before my 45 min drive. The representative at the Chevy location was much nicer but overall I don’t recommend
Sales team wouldn’t even get up out of their chair to
Sales team wouldn’t even get up out of their chair to help me. They weren’t very nice. The truck I went to see was sold days before even though I ask before my 45 min drive. The representative at the Chevy location was much nicer but overall I don’t recommend
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Wade, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (513) 831-7010 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
I worked with Dave and everything went wonderfully.
I worked with Dave and everything went wonderfully. He helped me find the perfect car for my family. Thank you!
I worked with Dave and everything went wonderfully.
I worked with Dave and everything went wonderfully. He helped me find the perfect car for my family. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you taking the time and effort to leave such a positive review! It was a pleasure serving you and we hope to see you again soon!
2023 ford escape
Jim Turner was awesome. He cares about his customers. This makes the 3rd car we have bought with his help.
2023 ford escape
Jim Turner was awesome. He cares about his customers. This makes the 3rd car we have bought with his help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
They had very friendly and nice service.
They had very friendly and nice service. There was no pushing or hassling. I would definitely go back.
They had very friendly and nice service.
They had very friendly and nice service. There was no pushing or hassling. I would definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your business and look forward to supporting you in the future!
Castrucci Ford Milford
What an awesome experience with this dealership! I even send my folks there because I know that Joshua Holston will treat them with respect and honesty!
Castrucci Ford Milford
What an awesome experience with this dealership! I even send my folks there because I know that Joshua Holston will treat them with respect and honesty!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!