Reviews
Bridjette was wonderful. Patient and understanding! ( my husband had a stroke and she did GREAT with him). She was friendly and knowledgeable!
Bridjette was wonderful. Patient and understanding! ( my husband had a stroke and she did GREAT with him). She was friendly and knowledgeable!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was fine., salesperson was very nice and helpful. Would recommend this dealer. Thank you
Everything was fine., salesperson was very nice and helpful. Would recommend this dealer. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and fast Ever since I bought my car there, I've always had a positive experience going to McCluskey Chevrolet
Very friendly and fast Ever since I bought my car there, I've always had a positive experience going to McCluskey Chevrolet
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Efficient. Quicker than quoted. I was hoping to get an inspection report after the oil change and tire rotation
Efficient. Quicker than quoted. I was hoping to get an inspection report after the oil change and tire rotation
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
I bought my 2019 Chevy Silverado I bought my 2019 Chevy Silverado July 4th 2019 I've had all my services done at McCluskey since then they have damaged my Rims I've had the center caps on my rims replaced three times one time center cap fell off before getting out of the driveway because they are plastic and the technician torques them down and breaks the plastic . BJ found it on the side of the road on his way home I had the transmission transfer case service done had to go back twice because it was blowing out transmission fluid come to find out on the second time there they overfilled my transmission by 5 quarts and this last time I was there just for a oil change got there about 10:30 in the morning didn't leave there till 4:30 p.m. because while my truck was in the bay another technician from the bay across from it backed into the back of my truck and scuffed the corner of my bumper. I have had quite a bit of damage done to my truck because of your service department. Although BJ does make it right The aggravation can never be made right especially when these type of things can be avoided by just paying attention
I bought my 2019 Chevy Silverado I bought my 2019 Chevy Silverado July 4th 2019 I've had all my services done at McCluskey since then they have damaged my Rims I've had the center caps on my rims replaced three times one time center cap fell off before getting out of the driveway because they are plastic and the technician torques them down and breaks the plastic . BJ found it on the side of the road on his way home I had the transmission transfer case service done had to go back twice because it was blowing out transmission fluid come to find out on the second time there they overfilled my transmission by 5 quarts and this last time I was there just for a oil change got there about 10:30 in the morning didn't leave there till 4:30 p.m. because while my truck was in the bay another technician from the bay across from it backed into the back of my truck and scuffed the corner of my bumper. I have had quite a bit of damage done to my truck because of your service department. Although BJ does make it right The aggravation can never be made right especially when these type of things can be avoided by just paying attention
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (513) 741-1111 so we can make your experience a positive one.
McCluskey Chevrolet @ Kings Auto Mall satisfied our vehicle’s service needs. The service advisor was very accommodating and helpful. The overall cost (price) for my two services performed on our vehicle were very costly. But we were appreciative of the excellent customer service.
McCluskey Chevrolet @ Kings Auto Mall satisfied our vehicle’s service needs. The service advisor was very accommodating and helpful. The overall cost (price) for my two services performed on our vehicle were very costly. But we were appreciative of the excellent customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BJ always looks out for his customers. Always respectful of your time Such a great experience. Every time
BJ always looks out for his customers. Always respectful of your time Such a great experience. Every time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Quick , easy , clean and relaxing !!!! We enjoyed beverages played a game of pool and relaxed in the massage chair !!! Savanah was efficient , down to earth and extremely helpful !!! I feel like she just gets people and rocks at her job !!!!
Quick , easy , clean and relaxing !!!! We enjoyed beverages played a game of pool and relaxed in the massage chair !!! Savanah was efficient , down to earth and extremely helpful !!! I feel like she just gets people and rocks at her job !!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
They were able to help me with same day service. Which was great since we were on a trip and not local to the area.
They were able to help me with same day service. Which was great since we were on a trip and not local to the area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
First time here and was very pleased with service dept transferred from Buick dealer where I wasn’t happy at all so hopefully Iam here
First time here and was very pleased with service dept transferred from Buick dealer where I wasn’t happy at all so hopefully Iam here
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!