McCluskey Chevrolet Hours
Welcome to McCluskey Chevrolet! McCluskey Chevrolet is Ohio's #1 Total Volume Chevy Dealer, and the Tri-State's exclusiv
e dealer offering FREE LIFETIME MECHANICAL on all new and used vehicles (used 2007 & newer with under 90,000 miles)! Please feel free to browse our inventory of new & used vehicles because McCluskey Chevrolet has a large selection of used cars, trucks & SUV's. If we don't have what you need or want, we can get if for you in just 48 hours with our exclusive Nationwide Vehicle Search Program. Remember, at McCluskey Chevrolet, every single day we are focused on customer satisfaction - and lower prices & lower rates - for you!
"Ohio's #1 Volume Chevy Dealer & FREE, LIFETIME MECHANICAL PROTECTION on qualifying vehicles!"
Oil, Filter Change
$29.95 and up*
Air Filter Replacement
Read reviews that mention:
Everyone was courteous. Technician recommended an urgent repair. Was not able to talk to the technician and the service rep could not answer my questions.... Also, I was probably overcharged for the Keyfobs, but I have not heard back from McCluskey yet.
Hello Ron, We appreciate your feedback, and are concerned to hear that you were not 100% satisfied. Please give Karen Shepherd a call at 513-697-5450 ...so we can hear more about your experience. Thank you!
This experience was ok I thought that it could have been better.
Hi Edward, Thank you for your feedback. Customer service is a top priority for us, and we are sorry to hear that your experience was just OK. Please g...ive Karen Shepherd a call at your convenience so we can learn more. She can be reached at 513-697-5450.
Fast service. Good coffee and snacks in the waiting room. Comfortable.
Thank you Donald!
I Received an e-mail that the car I was interested in was available. I called and spoke with Madi with guest relations. I was sent to a dealer named Hannah... and my credit was checked. I informed them I would be there the next day at 10 AM. However, I received a call stating that another person was interested. Needless to say the car was sold , and all I got was a hard inquiry. DO NOT BUY FROM THEM ONLINE!!!
Hello Carlos, We are sorry to hear about your experience, and understand your frustration. Please give Karen Shepherd a call at 513-697-5450 so we can... learn more. Thank you!
My 1999 Cadillac Deville started overheating which left me without a car and I've always had a reliable vehicle. Upon filling out a small form on... their web site they immediately took over all the hassle of buying another vehicle. They had a 2013 Mazda 3 with low mileage and looks new that was delivered to me in the Dayton area within three days and I will NEVER buy from another dealership! Professional and yet highly personal.... so walk in there with the confidence you will be treated with respect and budget minded options.
Hi Linda! Thank you for taking the time to leave a review on your time spent at the dealership. We pride ourselves on great customer service and are s...o happy to hear your exoectations were met! We hope to work with you in the future!
Very friendly service from Cody and Brad! The buying process was quick, easy, and smooth. Brad and Cody we're straight to the point and helped me... out immensely with finding the perfect off road vehicle!
We are so happy to hear about your outstaning Service expirence at the dealership with Cody and Brad! If you ever need anything in the future, please ...let us know!
After a number of bad experiences with other dealerships, we decided to give McCluskey a try. Every aspect of the buying experience here was OUTSTANDING!!!!
Thank you for taking the time to leave a review on your time spent at the dealership! We are elated to hear you had an excellent experience and hope t...o work with you again soon!
Set up an appointment to test drive a specific car. Confirmed it would be at the dealership. Got there and was taken to an office immediately. We asked... three times if the car was there-no answer. The salesman took my driver's license. I clearly stated we were only there to test drive the car since I had never driven one before deciding to buy. The salesman said it was to start the deal. I again stated I wasn't ready to buy: no discussion of financing was done. While waiting, as we were left alone for over twenty minutes with no explanation, I was notified, via text, that McCluskey had run a credit check (hard inquiry). This was done without my permission. Eventually, the salesman came back and denied running a credit check. Still no answer about whether or not the car was even on the lot. Finally, a different salesman came back, about 40 minutes after we arrived, and apologized for the poor treatment. He found out that the car wasn't there, in less than three minutes! He stated the first salesman was rather new and didn't know he was running a credit check and hadn't followed through on getting the car to that location. The first salesman, who was new, was training someone else! Poor decision if he doesn't know how things work to have him train someone else, makes one wonder. The second salesman was courteous and did give us a $25 gift card. He offered to bring the car to us to test drive. But considering the rest of the experience, we would not want to buy a car from them.
Thank you for taking the time to provide feedback regarding your recent experience. We apologize that your visit was not up to standards, and would li...ke to learn more. Would you please call Karen Shepherd at 513-697-5450?
Finding the right vehicle takes time and effort in deciding and sorting what you want ,need and can afford is a process that salespeople that care for... the perspective customer can aid in ciphering out what would be suitable. Dave has been helpful to me and I will come back for more help each time.
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you...; we are more than happy to help!
As a new resident in Cincinnati, I was attempting to find a local Chevy dealer that I could know and trust. My family has always bought new Chevy vehicles... in my hometown (Bryan, OH), and we have been loyal customers to our local market. However, I found my experience less than adequate at McCluskey. I scheduled an appointment to have my motorized seat looked at on my driver side. Over the phone, the service professional indicated that I would receive a “complementary” inspection check over the car by bringing it into the dealership. The professional failed to explain having my car looked at would cost $100.00 and fees for the seat and “complementary inspection”. I understand the labor time would be included in my seat inspection. However, I received a $130.00 bill after my car was returned. They explained that the connection went bad and simply had to reconnect the wire after it became loose. As a result, no parts were required to resolve my seat issue. Additionally, the service technician failed to add air to my tires after I requested air in the left front tire. Not only did I request them to look at the tire but the warning light was displayed on the dashboard. Further, I noticed the service professionals failed to vacuum my car (according to the “complementary service” that I clearly paid for in my $130 bill). I was highly dissatisfied that I had an appointment to have my seat serviced at 8:30am, and I did not leave until 2:30pm. This service was unacceptable. I will not go back to this dealership to have my car serviced or to purchase a new vehicle. Additionally, I would not recommend this dealership to any friend, co-worker, or resident in Cincinnati. I regret having my car serviced by the professionals at McCluskey.
Hi Alex - We are sorry to hear you feel this way about your visit with us, and would like the opportunity to learn more. Please call Karen Shepherd at... 513-697-5450, at your convenience. Thank you.