Reviews
They are very accommodating and professional.
They are very accommodating and professional. Lounge area is cozy and people are friendly. Will definitely go back there again for future car services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Impossible to reach a human.
Impossible to reach a human. Failure to return voicemails and texts. This is not exclusive to Christina. She performed once I showed up in person. Others in service failed to respond as well. Additionally I was given incorrect info from svc mgr on refund I was expecting. I purchased my act at Essential Ford because Sunrise didn't have it but chose sunrise for service based on past experience with a prior car. My bad. Have has gone downhill.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We value and appreciate your business, Dave. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.
Service and information provided was exceptional.
Service and information provided was exceptional. Tbe wait time was appropriate and experience was solid. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Did job in good time everything is working I’ve been very
Did job in good time everything is working I’ve been very satisfied with Sunrise Ford service center
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Christina was very professional and made the process of
Christina was very professional and made the process of check in easy. Answers questions in lay man terms.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
John was excellent.
John was excellent. He explained everything clearly and got me in and out quickly. 5 stars!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Great visit with John!
You charge me 62$ in shop cost for a set of 4 tiers I
You charge me 62$ in shop cost for a set of 4 tiers I thought that was a little much.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via ssocial@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.
I had a pleasant experience with the sales consultant and
I had a pleasant experience with the sales consultant and other people in the dealership. Would have liked if dealership sales or other staff knew more about the vehicle features and explained how they all function. I have no regrets about my purchase, and I am happy with how the deal process transpired.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us with this feedback.
John was excellent.
John was excellent. He explained everything clearly and got me in and out quickly. 5 stars!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, like the videos and what needs to be done,
Great service, like the videos and what needs to be done, The commication on service
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair